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Customer Service Representative

2 months ago

Edinburgh, Edinburgh, United Kingdom Select Service Partner UK Ltd Full time £12

Job Title: Customer Service Representative - Night Shift

Job Summary:

We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Select Service Partner UK Ltd. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, ensuring that their needs are met and exceeded.

Key Responsibilities:

  • Provide excellent customer service to clients, responding to their queries and resolving any issues in a timely and professional manner.
  • Work collaboratively with colleagues to achieve team goals and objectives.
  • Develop and maintain a thorough knowledge of our products and services, ensuring that clients receive accurate and up-to-date information.
  • Contribute to the development and implementation of customer service strategies and initiatives.
  • Participate in ongoing training and development to enhance customer service skills and knowledge.

Requirements:

  • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues.
  • Proven customer service experience, preferably in a fast-paced environment.
  • Ability to work effectively in a team, with a flexible and adaptable approach.
  • Strong problem-solving and analytical skills, with the ability to think critically and make sound decisions.
  • Basic computer skills, with proficiency in Microsoft Office applications.

What We Offer:

  • A competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • A dynamic and supportive work environment.
  • The opportunity to work with a leading company in the industry.