Customer Service Administrator

1 month ago

Peterborough, Peterborough, United Kingdom Huntress Full time

Great Opportunity

Immediate Start

Monday to Friday

Customer Service Administrator

This outstanding Customer Service Administrator role will give one lucky person the chance to be part of an extremely successful and welcoming team. I have had the pleasure of supporting this team for many years now and have ALWAYS received such wonderful feedback from past individuals who I have introduced.

Not only is the environment and culture highly supportive and friendly but as a Customer Service Administrator, you will also find the daily workload is also very meaningful and fulfilling, so job satisfaction is guaranteed

This Administration position will see you responding and administering property repairs on behalf of a large client, daily duties will be varied and your organisation, communication and quick thinking skills will be utilised daily.

Daily tasks could include:

  • Assessing property compliance requirements
  • Instructing and liaising with contractors for property compliance servicing and certification
  • Building relationships with property managers and suppliers/contractors to ensure excellent communication and team work.
  • Assess and record documents and property compliance certification/surveys (full training will be given).
  • Document management, working with several internal systems/databases
  • Electronic invoice processing
  • Working with tenants & contractors to ensure they can gain access to properties in a timely way
  • Carry out quality assurance checks and auditing of data as required.

To succeed in this role, the following attributes are found to be perfect.

  • Excellent interpersonal, organisational and communications skills.
  • Self-starter and self-motivated - competent to work on your own and as part of a team and contribute to the overall goals of the department.
  • Able to assimilate information quickly and identify errors in submissions.
  • Competent in dealing with clients, contractors, tenants and property occupiers
  • Able to work well within a team environment.

Benefits Available

  • On site gym and cafe
  • Increasing annual leave
  • 24/7 Employee Assistance Programme
  • Health & Welbeing Support
  • Further development and career opportunities

Interview dates have been set and are ready to be filled. If the above sounds of interest to you make sure you apply now

Huntress does not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and complies with all relevant UK legislation. PLEASE NOTE You should make yourself aware of how immigration laws apply to your situation before applying for any jobs. We are acting as a Recruitment Business in relation to this role.

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