![Tate](https://contents.bebee.com/companies/gb/tate/avatar-bgeRm.png)
Customer Service Advisor
4 weeks ago
Home Mortgage Service
Northampton - Hybrid working
Salary starting from 23,500
Full time permanent
At Nationwide you will be working as a Telephony consultant, you will play a key role handling inbound calls within Nationwide's Mortgage Services team. You will be answering member calls for post completion mortgage accounts.
The role is a full-time position, working 35 hours per week between Monday and Saturday and this will require you to attend the office 2 days a week after training has been completed. Training will be the first 8-10 weeks and this will be full time 9-5 within the office.
We will be running an Assessment Centre for this position, therefore you must be available to attend our Northampton office on the week commencing 26th August.
About you
You will discuss a range of services including advocating self-serve through our online services and support the member through their journey.
If you have the passion to provide an exceptional, memorable and legendary service to our members, then this role is for you.
Skills we require:
- Be competent in using differing IT systems.
- Have experience working in an inbound call centre environment or face to face customer service Thrive in a target driven environment.
- Be Customer focused, a quick learner, a good communicator Work both individually and as part of a team.
- Be able to show empathy and sympathy using the tone of your voice.
- We're also interested in who you are as a person. Why? Because our membership is made up of so many different kinds of people, so we want our employees to be just as diverse. We'd love to hear about:
The extras you'll get
- A personal pension - if you put in 7% of your salary, we'll top up by a further 16%
- Up to 2 days of paid volunteering a year.
- Life assurance worth 8x your salary.
- A great selection of additional benefits through our salary sacrifice scheme.
- Access to an annual performance related bonus.
- Access to training to help you develop and progress your career.
- Wellhub - Access to a range of free and paid options for health and wellness.
- 25 days holiday pro rata.
If this sounds like something you would be interested in applying for, then please do apply now
Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.
Tate is acting as an Employment Business in relation to this vacancy.
Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.
-
Technical Advisor
4 days ago
Northampton, Northamptonshire, United Kingdom Pertemps Full timeJob Title: Technical AdvisorAbout the Role:We are seeking a highly motivated and organized individual to join our team at Pertemps as a Technical Advisor. As a Technical Advisor, you will play a key role in supporting our clients in the carpentry industry by providing exceptional customer service and administrative support.Key Responsibilities:Provide quotes...
-
Customer Sales Advisor
1 month ago
Northampton, Northamptonshire, United Kingdom Fabric Recruitment Ltd Full timeCustomer Sales AdvisorNorthampton 24,000Monday-Friday with weekends on a rotaTraining in London (Travel & Accommodation Provided) Introduction to the Company This is an exciting opportunity to join a successful, growing company where you can develop a range of new skills and have the opportunity to earn bonus as a team on top of your salary You will be...
-
Customer Service Representative
5 days ago
Northampton, Northamptonshire, United Kingdom Ricoh Full timeAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Support Advisor. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers, ensuring their needs are met and exceeded.Key ResponsibilitiesCustomer Service: Provide outstanding customer...
-
Customer Support Advisor
1 month ago
Northampton, Northamptonshire, United Kingdom Ricoh Full timeChange your job, change your workplace, change your future We are actively building diverse teams and welcome applications from everyone Role: Customer Support Advisor Located: Northampton (Hybrid working) Package: Competitive salary, plus bonus and large company benefits Shift Pattern: Monday to Friday 8.00 am pm on a rota basis About Ricoh: Ricoh is a...
-
IT Service Solutions Advisor
2 weeks ago
Northampton, Northamptonshire, United Kingdom VIQU IT Recruitment Full timePosition OverviewIT Service Solutions AdvisorLocation: HybridSalary: £37,000 - £40,000 (Potential earnings up to £55,000)VIQU is on the lookout for an IT Service Solutions Advisor to join a dynamic IT organization that excels in delivering a wide range of IT services and solutions.The IT Service Solutions Advisor will be an integral part of the pre-sales...
-
Sales Advisor
2 weeks ago
Northampton, Northamptonshire, United Kingdom Meadow Bay Villages Full timeSales Advisor - Billing Aquadrome - NorthamptonCompany DescriptionMeadow Bay Villages is a leading provider of holiday and residential parks, operating in Northamptonshire, Hampshire, and Kent. With the recent acquisition of Billing Aquadrome, Cogenhoe Mill, Hayling Island, and Golden Leas, our company, led by CEO Geoffrey Smith, COO James Flynn and CFO Alex...
-
Mortgage Advisor Trainee
5 days ago
Northampton, Northamptonshire, United Kingdom The New Homes Group Full timeJob Summary:The New Homes Group is seeking a highly motivated and organized Trainee Mortgage Advisor to join our team. As a Trainee Mortgage Advisor, you will be responsible for providing exceptional customer service and sales skills to our clients, while also working towards obtaining your CeMAP qualification.Key Responsibilities:Provide high-quality...
-
HR Advisor
1 month ago
Northampton, Northamptonshire, United Kingdom Leaders In Care Full timeLooking for a role where you can make a real difference? Our client is seeking a dedicated HR Advisor to join their team in Northampton. This is a fantastic opportunity to work with a company committed to excellence in healthcare. This role offers a competitive salary based on the St Matthews Healthcare pay structure. You'll enjoy a supportive work...
-
Customer Support Specialist
2 weeks ago
Northampton, Northamptonshire, United Kingdom The White Company Full timeCompany OverviewSince its establishment in 1994, The White Company has been dedicated to creating a brand that offers elegant, high-quality home products that provide exceptional value. Our commitment to simplicity and style is matched only by our dedication to ensuring that our customers receive an unparalleled shopping experience.Position SummaryAs a...
-
Customer Service Representative
5 days ago
Northampton, Northamptonshire, United Kingdom IN n OUT Autocentres Full timeJob DescriptionWe are seeking a highly skilled and customer-focused individual to join our Customer Care Team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service and support to our valued customers.About the RoleThe successful candidate will be responsible for managing incoming...
-
Corporate Legal Advisor
2 weeks ago
Northampton, Northamptonshire, United Kingdom Sanderson Recruitment Full timePosition: Corporate Legal Advisor - Financial SectorCompensation: £600 - £700 Outside IR35Contract Duration: Initial 6 MonthsWork Arrangement: Hybrid - 2 days per week in officeWe are seeking a Corporate Legal Advisor to join a prominent client in the financial sector on an interim basis. This role is highly strategic and requires a comprehensive...
-
Customer Service Representative
4 days ago
Northampton, Northamptonshire, United Kingdom DACHSER Ltd Full timeJob Summary:We are seeking a highly skilled and experienced Customer Service Representative to join our team at DACHSER Ltd. As a key member of our customer service administration team, you will be responsible for overseeing the customer service administration of our UK domestic road operations in response to customer requests and network standards.Key...
-
Customer Service Representative
4 days ago
Northampton, Northamptonshire, United Kingdom MATCH RECRUITMENT LTD Full timeAbout the RoleWe are seeking a highly skilled and experienced Customer Service Representative to join our team on a temporary basis, covering a maternity leave for a minimum of 6 months. The ideal candidate will have a strong background in customer service and be able to provide consultative advice and guidance to customers.Key ResponsibilitiesFirst point of...
-
Customer Service Representative
4 days ago
Northampton, Northamptonshire, United Kingdom Skipton Building Society Full timeCustomer Relationship SpecialistSkipton Building Society is seeking a skilled Customer Relationship Specialist to join our team. As a Customer Relationship Specialist, you will be responsible for building strong relationships with our customers, understanding their financial goals, and providing tailored solutions to meet their needs.Engage in conversations...
-
Customer Service Ambassador
5 days ago
Northampton, Northamptonshire, United Kingdom Brook Street Full timeJob Title: Customer Service RepresentativeAbout the Role:We are seeking a highly skilled and dedicated Customer Service Representative to join our team at Brook Street. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and support to our clients.Key Responsibilities:Customer Service: Provide...
-
Customer Service Representative
3 days ago
Northampton, Northamptonshire, United Kingdom Office Angels Full timeJob Summary:We are seeking a highly skilled and professional Customer Service Representative to join our team at Office Angels. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving customer complaints, and working closely with our management team to stay up-to-date on product...
-
Customer Service Liaison
3 days ago
Northampton, Northamptonshire, United Kingdom Baxter Full timeAbout Baxter:Baxter is a global healthcare company dedicated to saving and sustaining lives. Our innovative products and therapies have a positive impact on millions of patients worldwide.Job Title: Customer Service CoordinatorJob Summary:We are seeking a Customer Service Coordinator to provide exceptional service and support to our customers across various...
-
Customer Service Representative
4 days ago
Northampton, Northamptonshire, United Kingdom MATCH RECRUITMENT LTD Full timeAbout the RoleWe are seeking a highly skilled and experienced Customer Service Representative to join our team on a temporary basis, covering a maternity leave for a minimum of 6 months. This is an exciting opportunity to work with a well-established company with a global reputation, building their UK Head Office.Key ResponsibilitiesProvide exceptional...
-
Client Support Advisor
2 weeks ago
Northampton, Northamptonshire, United Kingdom Skipton Building Society Full timeClient Support AdvisorBecome a valued member of our team at Skipton Building Society as a Client Support Advisor, where we prioritize our clients' needs and foster a supportive environment.Engage in meaningful discussions to comprehend client requirementsOffer insights into our comprehensive array of products and servicesFacilitate 'My Review' sessions to...
-
Customer Service Administrator
4 days ago
Northampton, Northamptonshire, United Kingdom Brook Street Full timeWe are seeking a highly skilled Customer Service Administrator to join our team at Brook Street. As an Administrative Liaison, you will play a crucial role in providing exceptional customer service to our clients in the public sector.Key Responsibilities:Contacting customers to arrange dates for appointments and meetingsProviding administrative support and...