Customer Service Representative
2 weeks ago
Customer Relationship Specialist
Skipton Building Society is seeking a skilled Customer Relationship Specialist to join our team. As a Customer Relationship Specialist, you will be responsible for building strong relationships with our customers, understanding their financial goals, and providing tailored solutions to meet their needs.
- Engage in conversations to understand customer financial objectives
- Provide information about our full range of financial products and services
- Conduct regular reviews to discuss customer financial progress
- Identify and recommend financial solutions to meet customer needs
- Deliver exceptional customer service and uphold company values
Benefits Include:
- Annual bonus scheme
- 25 days annual leave + bank holidays
- Employer pension contribution
- Training and development opportunities
- Private medical insurance
- Volunteering days
Requirements:
- Passion for customer service
- Experience in customer service or sales
- Effective communication skills
- Ability to adapt to changing business needs
- Time management skills
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