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Customer Service Representative

2 months ago

Northampton, Northamptonshire, United Kingdom Office Angels Full time

Job Summary:

We are seeking a highly skilled and professional Customer Service Representative to join our team at Office Angels. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving customer complaints and issues, and working closely with our management team to stay up-to-date on product knowledge and company policies.

Key Responsibilities:

  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Maintain accurate and up-to-date customer information in our database
  • Work collaboratively with our management team to stay informed about product knowledge and company policies
  • Provide excellent customer service and support to our clients

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously
  • Strong problem-solving and conflict resolution skills
  • Ability to maintain confidentiality and handle sensitive customer information

What We Offer:

As a Customer Service Representative at Office Angels, you will have the opportunity to work with a dynamic and supportive team, develop your skills and knowledge, and contribute to the success of our company.