Assistant Head Concierge

4 weeks ago


London, Greater London, United Kingdom Marriott Full time

Job Number

Job Category Rooms & Guest Services Operations

Location The London EDITION, 10 Berners Street, London, England, United Kingdom

Schedule Full-Time

Located Remotely? N

Relocation? N

Position Type Non-Management

The London EDITION is looking for its next Assistant Head Concierge

Would you like a job that gives you...

  • Discounted accommodation in over 9,000 hotels all over the world. Yes, 9,000
  • £5 breakfast when staying in most of our European hotels
  • Discounted food & drink in all our restaurants and bars
  • Discounts for your friends and family
  • Food in shifts - Meals on us
  • Wellness and mental health programmes
  • Flexible scheduling
  • 28 Holiday days (including Bank Holidays)
  • World class training and development, including leadership development
  • Unlimited career opportunities (internationally and locally)
  • Half price cinema tickets
  • Specially curated discounts in thousands of shops
  • Amazing staff parties
  • much more

We are looking for a driven, diligent and friendly Assistant Head Concierge to join the team at The London EDITION hotel.

As an Assistant Head Concierge you will:

  • Respond to guest requests for special arrangements or services (e.g., transportation, reservations, tours) by making arrangements or identifying appropriate providers
  • Respond to special requests from guests with unique needs and follow up to ensure satisfaction
  • Support the Head Concierge with supervision of the team and administration
  • Work closely with other departments to ensure a seamless guest experience
  • name a few

Our most successful Assistant Head Concierge is someone who:

  • Is an expert in the surrounding area and enjoys trying the newest hot spots
  • Thrives making the guests stay personalized and memorable
  • Has organizational skills and can multitask under pressure
  • Has an eye for detail and a passion for all things happening in and around London

EDITION Hotels combine the visionary genius of boutique hotelier Ian Schrager, the service delivery of a world-class luxury hotel, and the global reach of Marriott International to create an entirely new experience in the world of hospitality. Our hotels are stunning microcosms of the world's top cities, featuring the finest in dining, entertainment, nightlife, and service to create an enchanting experience that makes your spirit soar.

If this sounds like the perfect place for you, apply to be our next Assistant Head Concierge today

EDITION is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

EDITION Hotels combine the visionary genius of boutique hotelier Ian Schrager, the service delivery of a world-class luxury hotel, and the global reach of Marriott International to create an entirely new experience in the world of hospitality. EDITION delivers the best of both worlds in a delicate balancing act – polish with personality, perfectionism with individualism, and comfort with charisma and charm. The brand targets sophisticated, knowledgeable consumers who understand quality, originality, design, and service excellence, but who want it without limitations – breaking the bounds of convention and demanding an attitude and a feeling wrapped in a package that showcases the exceptional.

But to create this magical experience, we need you. We are looking for outgoing, authentically amazing people who are looking for a place to work that inspires them, challenges them and makes them proud to come to work. A place where service comes from the heart, not from a handbook. A place that delivers a never-ending theatrical performance that continuously delights and enchants each and every one of our guests.

We invite you to join us today. In joining EDITION, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.




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