Current jobs related to Concierge - London, Greater London - Local UK

  • Software Development Project Lead

    3 weeks ago

    London, Greater London, United Kingdom Media Concierge Full time

    Job Summary:Media Concierge is seeking a skilled Software Developer to join our team. As a Software Developer, you will be responsible for full life cycle project delivery, working on a range of in-house systems and preparing for a modernisation programme.About the Role:Develop projects from start to completion with autonomy and as part of a team.Have skills...

  • Software Development Project Lead

    3 weeks ago

    London, Greater London, United Kingdom Media Concierge Full time

    Job Summary:Media Concierge is seeking a skilled Software Developer to join our team. As a Software Developer, you will be responsible for full life cycle project delivery, working on a range of in-house systems and preparing for a modernisation programme.About the Role:Develop projects from start to completion with autonomy and as part of a team.Have skills...

  • Concierge

    2 days ago

    London, Greater London, United Kingdom Residential Full time

    Job Title: ConciergeAt Residential, we are seeking a highly skilled and customer-focused Concierge to join our team. As a Concierge, you will be the first point of contact for our residents and visitors, providing a warm and welcoming experience that sets the tone for their stay.Key Responsibilities:Ensure the reception desk is manned at all times, allowing...

  • Concierge

    2 days ago

    London, Greater London, United Kingdom Residential Full time

    Job Title: ConciergeAt Residential, we are seeking a highly skilled and customer-focused Concierge to join our team. As a Concierge, you will be the first point of contact for our residents and visitors, providing a warm and welcoming experience that sets the tone for their stay.Key Responsibilities:Ensure the reception desk is manned at all times, allowing...

  • Concierge

    1 week ago

    London, Greater London, United Kingdom London Bridge Hospital Full time

    Job Title: ConciergeAbout the RoleWe are seeking a highly skilled and experienced Concierge to join our Front of House Team at London Bridge Hospital. As a Concierge, you will play a vital role in ensuring that all visitors to the hospital receive a warm and welcoming experience.Key ResponsibilitiesMeet and greet patients, visitors, and consultants,...

  • Concierge

    1 week ago

    London, Greater London, United Kingdom London Bridge Hospital Full time

    Job Title: ConciergeAbout the RoleWe are seeking a highly skilled and experienced Concierge to join our Front of House Team at London Bridge Hospital. As a Concierge, you will play a vital role in ensuring that all visitors to the hospital receive a warm and welcoming experience.Key ResponsibilitiesMeet and greet patients, visitors, and consultants,...

  • Concierge

    7 days ago

    London, Greater London, United Kingdom London Bridge Hospital Full time

    Job Title: ConciergeAbout the RoleWe are seeking a highly skilled and experienced Concierge to join our Front of House Team at London Bridge Hospital. As a Concierge, you will play a vital role in ensuring that all visitors to the hospital receive a warm and welcoming experience.Key ResponsibilitiesMeet and greet patients, visitors, and consultants,...

  • Concierge

    7 days ago

    London, Greater London, United Kingdom London Bridge Hospital Full time

    Job Title: ConciergeAbout the RoleWe are seeking a highly skilled and experienced Concierge to join our Front of House Team at London Bridge Hospital. As a Concierge, you will play a vital role in ensuring that all visitors to the hospital receive a warm and welcoming experience.Key ResponsibilitiesMeet and greet patients, visitors, and consultants,...

  • Senior Software Developer

    2 days ago

    London, Greater London, United Kingdom Media Concierge Full time

    Software Developer OpportunityMedia Concierge is seeking a skilled Software Developer to join their team. As a Software Developer, you will be responsible for full life cycle project delivery, working on a range of in-house systems and preparing for a modernisation programme.Key Responsibilities:Develop software solutions using Access VBA, SQL, Node.js,...

  • Senior Software Developer

    2 days ago

    London, Greater London, United Kingdom Media Concierge Full time

    Software Developer OpportunityMedia Concierge is seeking a skilled Software Developer to join their team. As a Software Developer, you will be responsible for full life cycle project delivery, working on a range of in-house systems and preparing for a modernisation programme.Key Responsibilities:Develop software solutions using Access VBA, SQL, Node.js,...

  • Concierge

    2 days ago

    London, Greater London, United Kingdom HR-CL Limited Full time

    Job Title: Day and Night ConciergeJob Summary:We are seeking a highly skilled and experienced Concierge to join our team at HR-CL Limited. As a Concierge, you will be responsible for providing exceptional service to our members and guests, ensuring a seamless and enjoyable experience.Key Responsibilities:Answering telephone calls and responding to queries in...

  • Concierge

    3 days ago

    London, Greater London, United Kingdom London Bridge Hospital Full time

    Job Title: ConciergeLocation: London Bridge HospitalJob Type: Full-timeHours: 37.5 hours per weekShifts: Monday to Friday, 7:30am to 8:00pm, with weekends on rotationSalary: Competitive + BenefitsWe are seeking a highly skilled and experienced Concierge to join our team at London Bridge Hospital. As a Concierge, you will play a vital role in ensuring that...

  • Concierge

    4 days ago

    London, Greater London, United Kingdom London Bridge Hospital Full time

    Job Title: ConciergeLocation: London Bridge HospitalJob Type: Full-timeHours: 37.5 hours per weekShifts: Monday to Friday, 7:30am to 8:00pm, with weekends on rotationSalary: Competitive + BenefitsWe are seeking a highly skilled and experienced Concierge to join our team at London Bridge Hospital. As a Concierge, you will play a vital role in ensuring that...

  • Concierge

    2 days ago

    London, Greater London, United Kingdom HR-CL Limited Full time

    Job Title: Day and Night ConciergeJob Summary:We are seeking a highly skilled and experienced Concierge to join our team at HR-CL Limited. As a Concierge, you will be responsible for providing exceptional service to our members and guests, ensuring a seamless and enjoyable experience.Key Responsibilities:Answering telephone calls and responding to queries in...

  • Concierge

    3 weeks ago

    London, Greater London, United Kingdom Nouvo Recruitment (London) Full time

    Job Title: Concierge About the Role: We are seeking a highly skilled and experienced Concierge to join our team at Nouvo Recruitment London. As a Concierge, you will be the first point of contact for residents, contractors, and sub-contractors, providing exceptional customer service and ensuring the safety and security of the building. Key Responsibilities: ...

  • Concierge

    3 weeks ago

    London, Greater London, United Kingdom Nouvo Recruitment (London) Full time

    Job Title: Concierge About the Role: We are seeking a highly skilled and experienced Concierge to join our team at Nouvo Recruitment London. As a Concierge, you will be the first point of contact for residents, contractors, and sub-contractors, providing exceptional customer service and ensuring the safety and security of the building. Key Responsibilities: ...

  • Concierge

    6 days ago

    London, Greater London, United Kingdom HR-CL Limited Full time

    Job Title: Day and Night ConciergeWe are seeking a highly skilled and experienced Concierge to join our team at HR-CL Limited.Job Summary:The successful candidate will be responsible for providing exceptional customer service to our members and guests, ensuring a seamless and enjoyable experience.Key Responsibilities:Answering telephone calls and responding...

  • Concierge

    6 days ago

    London, Greater London, United Kingdom HR-CL Limited Full time

    Job Title: Day and Night ConciergeWe are seeking a highly skilled and experienced Concierge to join our team at HR-CL Limited.Job Summary:The successful candidate will be responsible for providing exceptional customer service to our members and guests, ensuring a seamless and enjoyable experience.Key Responsibilities:Answering telephone calls and responding...

  • Concierge

    3 days ago

    London, Greater London, United Kingdom Australasian Recruitment Company Full time

    Concierge Role:As a Concierge with Australasian Recruitment Company, you will be responsible for providing a safe and welcoming environment for residents in our property management company. Your duties will include monitoring the front door entrance, granting access to residents, visitors, and contractors, as well as undertaking routine patrols of the...

  • Concierge

    3 days ago

    London, Greater London, United Kingdom Australasian Recruitment Company Full time

    Concierge Role:As a Concierge with Australasian Recruitment Company, you will be responsible for providing a safe and welcoming environment for residents in our property management company. Your duties will include monitoring the front door entrance, granting access to residents, visitors, and contractors, as well as undertaking routine patrols of the...

Concierge

3 months ago

London, Greater London, United Kingdom Local UK Full time
CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 100,000 employees and operate in 48 countries.

PURPOSE OF THE JOB -

Think Red, Be Amazing, Make Friends. Our Client is a well-known Airline and disruptor in the marketplace. This role will suit someone with a drive to make people smile. You will be responsible for facilitating a First Class Customer Journey from entering the building to their whole experience during their visit. This includes responsibility and passionate ownership of thinking outside of the box, giving a show stopping welcome, ensuring building users have all they need, meeting rooms look great, post is delivered, as well as those other administrative tasks (including answering telephones, giving information to employees/guests; be the first point of engagement with employees and visitors). We want you to uphold the CBRE host values and but Live The Customer Values. Do you have what it takes?

MAIN DUTIES AND RESPONSIBILITIES
  • To ensure that all clients / employees requests and inquiries are fulfilled and exceed expectations.
  • Assist and coordinate with scheduling and clearing of meeting rooms.
  • Conduct floor walks, raising jobs through the Helpdesk and owning until completion.
  • Anticipate needs and help wherever possible.
  • Maintain neat appearance in the reception area, meeting rooms, caf , internal floors, and other common areas.
  • Request building and housekeeping services as needed.
  • Front Line Services: Issuing of passes, first point of contact & escalation, assisting with locker allocation, management of access & egress into the building, managing the entrance barriers (ANPR system).
  • Mail Services: Delivering of Internal Mail, Franking of External Mail, Taking deliveries.
  • Administration: Provide daily reporting on building usage, as well as participating in meetings as requested.
  • Practical: Take part in First Aid Training and Fire Marshall Training.


Front Desk Duties:
  • To provide a world-class, client-facing front of house service.
  • To show a positive attitude, body language, and knowledge about the building and its surroundings.
  • Promptly and efficiently deal with telephone calls in a welcoming positive manner.
  • Monitor inbox, deal with incoming emails and other inquiries related to the building.
  • Take and pass on accurate messages as required using multiple technology's (Email, MS Teams).
  • Making sure that the reception area is clean and tidy at all times.
  • Liaise with the Cleaning, Maintenance, Porterage regarding the health and safety of the building and others.
  • Support visitors by assisting with any other visitor management requests.
  • Issue passes to building users and visitors as required.
  • Manage access and egress to the building (including managing the entrance barriers and ANPR system)
  • Report any suspicious behaviour through the required channels and process.


Workplace Experience Duties:
  • Ownership of office floors and the surrounding areas to ensure the best workplace experience is met each day.
  • Embrace Host values.
  • Carry out daily floor checks from 07:00 onwards to ensure all areas are ready for the day.
  • Collaborating with IT, Maintenance, Cleaning, Helpdesk teams to ensure that issues are reported in line with procedures.
  • Manage stock control within the Copy Hubs
  • Report health and safety hazards and raise jobs related to Maintenance / IT / Cleaning.
  • Complete weekly / monthly tasks including stock checks, audits.
  • Assist the Client with any daily requests and deal with them in a prompt manner.
  • Help other team members if need.
  • Uphold etiquettes of floor including Clear Desk Policy


Mail Duties
  • Maintain contents of stationery cupboards
  • In line with procedures provide courier service
  • Deal with incoming / outgoing post / parcels
  • Carry out Floor Walks to deliver/collect post from central hubs.
  • Keep a track of outgoing letters / parcels.
  • Collect and Store deliveries.
  • Manage the process of unclaimed mail and report to Line Manager.
  • Throughout the day provide mailroom service for the building users as required.
  • Report any issues related to maintenance / cleaning.
  • Respond to ad hoc requests.
  • Help other team members if needed.


Meeting Room Experience:
  • Provide a world-class customer service.
  • Assisting clients with their inquiries.
  • Making sure that IT equipment is in working condition by reporting issues promptly and owning until resolution.
  • Ensuring that the client meeting rooms are kept tidy, clean and that all consumables are replenished when used. Collaborate with Cleaning Team.
  • Manage Room set up / down as and when required.
  • Fill in a daily check list related to maintenance and cleaning issues and report to Helpdesk.
  • Help other team members if needed.


Communication Skills:
  • Ability to comprehend and interpret instructions, short correspondence, and memos and task clarifying questions to ensure understanding.
  • Ability to respond to common inquiries or complaints from clients, co-workers, and / or supervisor / manager.
  • Ability to effectively present information to an internal department and / or large groups of employees.
  • Additional Skills:
  • Intermediate skills with Microsoft Office Suite products such as Word, Excel, PowerPoint, Outlook, etc.
  • Comfortable with and embracing of new technologies and digital tools; such as Apps, databases, work order management, social networking, cloud technologies, handheld mobile technologies and applications, and communications.
  • Results oriented - ability to achieve business goals, with a concern for working well, surpassing standards of excellence and passion for challenges.
  • Customer focussed - develop strong customer relationships by listening to and satisfying customer needs.
  • Ability to establish clear, measurable goals, taking ownership of responsibilities and commitments.