Direct Payment Support Service Team Manager

1 month ago


Sheffield, Sheffield, United Kingdom Sheffield City Council Full time

Direct Payment Support Service Team Manager (Customer Accounts Team Manager)

Are you interested in an exciting role where you will manage an information, advice & support service that supports people to live the life they want to live, be able to do the things that matter to them and to have autonomy and control over how they choose to meet their needs and outcomes?

We are looking to recruit a part-time Direct Payment Support Service Team Manager, temporary for 12 months, to establish and provide management for a new service that supports people to set-up, organise and manage their social care Direct Payments to meet their assessed eligible needs and outcomes.

The Direct Payment Support Service provides information and advice to support people to arrange and maintain their own care and support arrangements using their Direct Payment budget. The service will provide support to people around all aspects of employing and managing Personal Assistants (PAs).

The post holder will be expected to establish and lead the new in-house service to provide quality information and advice to people accessing Direct Payments, parents/carers and social care workers. The post holder will provide first line managements to a team responsible for providing Direct Payment support and will develop & grow peer mentoring and coaching opportunities which will enhance the support offer.

The Personalisation and Direct Payments Strategy ensures that we put people first so that the citizens of Sheffield are empowered to take control and self-direct their own care and support; as a result, citizens will achieve the outcomes that they choose and live the life they want to live.

The Direct Payment Support Service within Commissioning & Partnerships is based in Howden House in the centre of Sheffield. The post holder will be expected to travel to visit people, groups and organisations across the city, organise and co-ordinate drop-in sessions, workshops & events in community venues and work flexibly and remotely where appropriate.

If you would like to arrange an informal chat about the roles, please contact Andy Buxton by email to before 12pm Friday 16th August.

To apply please click the Apply Now link below.


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