Network Support Specialist

2 months ago


Sheffield, Sheffield, United Kingdom Transaction Network Services Full time

Transaction Network Services (TNS) is seeking a skilled Network Analyst to join our global operations support team.

As a vital member of this team, you will play a crucial role in ensuring the smooth operation and high availability of our global payments network. Your responsibilities will encompass monitoring, troubleshooting, and supporting various aspects of our network infrastructure.

Your key duties will include:

  • Monitoring and managing the performance of the TNS Payments network.
  • Troubleshooting issues related to Linux servers hosting payment applications.
  • Collaborating with third-party organizations to resolve incidents effectively.
  • Supporting change management initiatives within the network environment.
  • Working closely with internal technical support teams to ensure seamless operations.

We are looking for an individual with:

  • Experience utilizing ticketing systems such as Remedy or Salesforce.
  • Familiarity with network monitoring tools like SolarWinds.
  • Hands-on experience with Linux operating systems.
  • A solid understanding of IP routing protocols.
  • Excellent organizational and time management skills.


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