Current jobs related to Motor Team Manager - Leeds, Leeds - Davies Group Ltd
-
Motor Claims Team Manager
2 months ago
Leeds, Leeds, United Kingdom Careersat Ltd Full timeWe are proud to be recruiting an experienced Team Manager to join the Motor Claims team of our for our national and international Insurance Client with sites including Stoke-On-Trent, East Anglia, North East, North West, West & East Midlands, London, and Scotland regions. The Business Our client are an Innovative global Insurance business working in...
-
Motor Claims Litigation Specialist
3 weeks ago
Leeds, Leeds, United Kingdom Clark James Head Office Full timeClark James Head Office is seeking a dedicated and articulate individual with outstanding communication abilities to become a part of our esteemed legal team as a Motor Claims Litigation Specialist.This position entails overseeing a portfolio of litigated and non-litigated claimant motor accident cases until resolution, serving as the primary liaison between...
-
Motor Vehicle Instructor
11 hours ago
Leeds, Leeds, United Kingdom Leeds City College Full timeAbout the RoleWe are seeking to appoint three dynamic and self-motivated educators to the permanent/full-time position in Motor Vehicle Education. This is an exciting opportunity to join an expanding area of the curriculum that boasts continued learner success and achievement.As an experienced Motor Vehicle educator, you will be required to teach learners...
-
Motor Vehicle Specialist
10 hours ago
Leeds, Leeds, United Kingdom Ingenia Resourcing & Recruitment Ltd Full timeJob OverviewVehicle TechnicianIngenia Resourcing & Recruitment Ltd is seeking a highly skilled and experienced Motor Vehicle Technician to join our team.The ideal candidate will have a strong background in vehicle maintenance and repair, with a focus on delivering exceptional results in a fast-paced environment.Key Responsibilities:Perform routine...
-
Motor Crime Defence Solicitor
11 hours ago
Leeds, Leeds, United Kingdom Horwich Farrelly Full timeJob SummaryHorwich Farrelly's Casualty department is a dynamic and fast-growing team that acts for fleet and personal lines policy holders, insurers, brokers, and corporate clients in all types of defence motor work.About the RoleWe are seeking a confident motor crime defence solicitor to join our team. The ideal candidate will have experience of advising...
-
Defence Motor Crime Lawyer
7 hours ago
Leeds, Leeds, United Kingdom Horwich Farrelly Full timeJob SummaryHorwich Farrelly's Casualty department is a dynamic and fast-growing team that acts for fleet and personal lines policy holders, insurers, brokers, and corporate clients in all types of defence motor work.About the RoleWe are seeking a confident motor crime defence solicitor to join our team. The ideal candidate will have experience of advising...
-
Motor Crime Defence Attorney
10 hours ago
Leeds, Leeds, United Kingdom Horwich Farrelly Full timeJob SummaryHorwich Farrelly's Casualty department is a dynamic and fast-growing team that acts for fleet and personal lines policy holders, insurers, brokers, and corporate clients in all types of defence motor work.Key ResponsibilitiesRepresent clients at police interviews under caution and advise them throughout each stage of the investigation, including...
-
Data Management Team Lead
8 hours ago
Leeds, Leeds, United Kingdom Team Aaa Full timeAbout Team AaaTeam Aaa has been breaking and re-writing the rules since 1988, from on-track bookmakers to cheeky upstart mischief-makers, to part of the largest betting and gaming technology company in the world.Plus, Team Aaa is part of the Flutter UK & Ireland family – a collection of big-hitting entertainment brands such as Betfair, Sky Betting & Gaming...
-
Claims Adjuster
7 hours ago
Leeds, Leeds, United Kingdom QBE Management Services (UK) Limited Full timeAbout the RoleWe are seeking a highly skilled and experienced Claims Adjuster to join our Motor PI team in Leeds. As a Claims Adjuster, you will be responsible for investigating and resolving Motor Personal Injury claims in a timely and efficient manner.Key ResponsibilitiesInvestigate and resolve Motor Personal Injury claims to provide an excellent claims...
-
Highly Skilled Motor Vehicle Technician
3 days ago
Leeds, Leeds, United Kingdom Ingenia Resourcing & Recruitment Ltd Full timeJob SummaryWe are seeking a highly skilled and experienced Motor Vehicle Technician to join our team at Ingenia Resourcing & Recruitment Ltd, a reputable independent garage.Key ResponsibilitiesCarry out brake, steering, and suspension repairs to the highest standards, ensuring the safety and reliability of our customers' vehicles.Diagnose and repair complex...
-
Customer Service Specialist
3 weeks ago
Leeds, Leeds, United Kingdom Vantage Motor Group Full timeAbout the PositionWe are seeking a skilled Customer Service Specialist to become a vital part of our team, where your primary responsibilities will include managing service bookings, inspections, and repairs through phone interactions. A significant aspect of your role will involve promoting additional services.Delivering an exceptional customer experience...
-
Customer Service Representative
2 weeks ago
Leeds, Leeds, United Kingdom Vantage Motor Group Full timeAbout the Role We are seeking a skilled Customer Service Representative to join our team. In this role, you will be responsible for handling bookings for various services, including MOTs and repairs, primarily through phone interactions. A key aspect of this position involves cross-selling opportunities to enhance customer satisfaction. As a Customer...
-
Customer Service Representative
3 weeks ago
Leeds, Leeds, United Kingdom Vantage Motor Group Full timeAbout the PositionWe are seeking a skilled Customer Service Representative to become a vital part of our organization, where your primary responsibility will be managing service bookings, inspections, and repairs through telephone interactions. You will also engage in promoting additional services.Delivering an exceptional customer journey is essential, as...
-
Motor Vehicle Technician
3 days ago
Leeds, Leeds, United Kingdom Ingenia Resourcing & Recruitment Ltd Full timeJob SummaryWe are seeking a highly skilled and experienced Motor Vehicle Technician to join our team at Ingenia Resourcing & Recruitment Ltd, a reputable independent garage.Key ResponsibilitiesCarry out brake, steering, and suspension repairs to the highest standards, ensuring exceptional quality and customer satisfaction.Diagnose and repair complex vehicle...
-
Customer Service Ambassador
6 days ago
Leeds, Leeds, United Kingdom Vantage Motor Group Full timeAbout Vantage Motor GroupWe are a leading provider of exceptional customer experiences, dedicated to delivering top-notch service and creating a positive atmosphere for all who visit us. As a Centre Host, you will play a key role in making our customers feel valued and welcome.Key ResponsibilitiesMaintain a professional and friendly demeanor at all times,...
-
AML and Affordability Team Lead
10 hours ago
Leeds, Leeds, United Kingdom Team Aaa Full timeAbout Team AaaTeam Aaa has been breaking and re-writing the rules since 1988, from on-track bookmakers to cheeky upstart mischief-makers, to part of the largest betting and gaming technology company in the world.Plus, Team Aaa is part of the Flutter UK & Ireland family – a collection of big-hitting entertainment brands such as Betfair, Sky Betting & Gaming...
-
Motor Vehicle Service Technician
3 weeks ago
Leeds, Leeds, United Kingdom Pybus Recruitment Ltd Full timePosition: Automotive Diagnostic Technician / Motor Vehicle TechnicianLocation: LeedsCompensation: Basic Salary + Bonus OTE £38,729 for Diagnostic Technician Basic Salary + Bonus OTE £32,335 for Vehicle TechnicianEmployment Type: Full-Time and Permanent: 40 hours per week, Monday to Friday, with 1 in 3 Saturdays (Saturday is a half day and paid as...
-
Compliance and Quality Assurance Manager
10 hours ago
Leeds, Leeds, United Kingdom Team Aaa Full timeAbout Team AaaTeam Aaa has been breaking and re-writing the rules since 1988, from on-track bookmakers to cheeky upstart mischief-makers, to part of the largest betting and gaming technology company in the world.Plus, Team Aaa is part of the Flutter UK & Ireland family – a collection of big-hitting entertainment brands such as Betfair, Sky Betting & Gaming...
-
Service Operations Manager
3 days ago
Leeds, Leeds, United Kingdom Lookers Full timeExciting Career Opportunity:Leeds Ford, a leading dealership within Lookers, a top three motor vehicle retailer in the UK, is seeking a dynamic Service Manager to lead our team. As a Service Manager, you will oversee a team of 24 members, including Service Advisors and Technicians, ensuring exceptional customer service and departmental performance. This role...
-
Regional Broking Team Lead
10 hours ago
Leeds, Leeds, United Kingdom Lawes Consulting Group Full timeJob Title: Placement BrokerSalary: £DOELocation: Hybrid (Leeds / Manchester)Purpose of the Role:As a Placement Broker at Lawes Consulting Group, you will have the opportunity to join a leading regional broking team and play a key role in placing new and existing corporate insurance business.Key Responsibilities:Identify and develop relationships with key...
Motor Team Manager
3 months ago
Reward platform discounts for over 800 retailers25 days holiday (rising with service plus option to purchase up to 5 extra days a year)Development, training, and professional qualifications
Please note - this is a hybrid role - based at either Leeds or Liverpool office
Davies are looking to recruit an experienced Team Manager to join our Motor Claims team. Joining Davies as a Team Manager means you will manage colleagues, handle allocated claims and ensure that all claims are handled in accordance with client requirements so experience in a similar role is essential. You will be responsible for the achievement of the teams targets and operational measures, delivery of a quality service and client service compliance.
What will your day look like:
Leading the TeamTake responsibility for establishing a high performance culture within their teamMotivate, innovate and build rapportTake responsibility for own development, working under limited supervisionBe flexible in approach, determined and willing to work outside normal office hours where required
Claims handling and team management
Review and allocate new claims, ensuring strategies are set and initial reserves are appropriate having regard to the value and complexity of the case (this responsibility may be delegated to suitable handlers under supervision where agreed with the Operations Manager)Approve payments within their financial authority levelsUndertake reviews for files handled within their team to ensure individual team members attain the required quality standardsEnsure the team create and maintain accurate claims management system recordsIdentify the teams training needs and recommend appropriate training solutions to meet performance requirements, drawing on the relevant expertise within the firmReview files progressing to litigation and record reasons & lessons learned
Service Delivery and Compliance
Be competent and demonstrate leadership with all relevant IT (Microsoft), Case, BI, and the HR systems, contributing to projects including systems and process developmentDrive continuous improvement in claims handling, ensuring adherence to client specific protocols, agreements and delivery of key performance indicatorsUse appropriate systems to monitor staff performance, productivity, sickness and holidaysHold regular 1-2-1s with staff to maximise performance and to acknowledge good performanceManage unsatisfactory performance of individuals within the team, liaising with HR where appropriateAssist in the completion of performance reviews in a fair, consistent and timely mannerAssist the Operations Manager in the assessment of the capacity of the team to ensure this is aligned with business objectives, strategy and prioritiesAssist in the recruitment of claims handlers and support staff when requestedUndertake presentations to colleagues at various levels in a manner which is motivational and sets expectations for quality and performance standardsEnsure the team is kept up to date with internal and external developments, including leading regular team meetingsEnsure compliance with statutory and regulatory requirementsActively support and promote the firms values and policies in a professional mannerAssist in internal and external audit
Client Management
Assist with the preparation of client, team and sector analysis and statisticsAssist in bulk client file reviews to support policy year, pre-renewal or subject matter initiativesHave excellent communication skills with an ability to engage with clients and effect & manage changeUse client knowledge to aid opportunities for the business to extend services or cross sell
Abilities And Knowledge:
Highly developed knowledge of processes, systems and proceduresSound technical knowledge of Motor claimsExcellent analytical and problem solving skillsExcellent understanding of client protocolsExcellent understanding of best practice and contribute to its developmentAbility to respond to changing client requirementsExcellent communication skillsAbility to utilise interpersonal skills to influence and negotiateAbility to provide balanced feedback at individual levelExcellent organisational skillsAble to initiate and maintain business relationshipsShows commercial awareness in understanding of the market and industryDemonstrates a passion for the business and their roleDemonstrates an understanding of business development strategies and a willingness to support
Required Soft Skills:
Personal Effectiveness:
Team Commitment Encourages and supports othersResilience: Supports others who are experiencing stressPassion for Growth and Improvement: Delivers step change performance ImprovementEmbracing Change: Identifies actions to deliver change.
Business Focus:
Client Care: Works to add value for the clientDecision Making: Identifies options and proposalsNegotiation, Influence and Persuasion: Creates a calculated impactCommercial Insight: Thinks and acts commercially
Leadership:
Developing Others: Develops others potentialPlanning & Directing: Develops co-ordinated plansManaging Performance: Takes appropriate actionEmpowering with Accountability: Devolves Accountability
A bit about Davies:
We are a global team of more than 6,500 professionals and growing, operating across the UK, Ireland, the US, Canada & Bermuda. Specialising in professional services and technology firms, working in partnerships with leading insurance, which are highly regulated, global businesses.
We are a multi award-winning specialist professional services and technology business.We deliver operations, consulting and technology solutions across the risk and insurance value chain, including excellence in claims, underwriting, distribution, regulation, customer experience, human capital, transformation & change management.
Our values:
Davies is a community of outstanding people. We welcome different perspectives,support each others ambitions, and grow a fast-changingbusiness environment, we adapt and look ahead. We succeed because weare multi-talented: in the skills of our teams, specialisms, and sectorexpertise.Working together, we are greater than the sum of our parts.
We areDynamic - We readily adapt to the changing environment. We strive for whats next. We relentlessly seek more: for our business, our clients, our colleagues, and our communities.
We areInnovative - We are solution-focused. We have an entrepreneurial mindset. We are empowered to discover new paths.
WeSucceed together-We support each other to grow.We value different perspectives, ideas, and experiences.We make an impact in our communities.
We areConnected - We are united under one mission. We believe in the power of Davies to make a difference.We are greater than the sum of our parts.
We aim to be an equal opportunities employer and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.
Davies Group endeavour to recruit from the widest possible pool of suitable candidates. If you require any adjustments or special arrangements to be made to our application process on account of a disability, please contact Human Resources.
