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Area Sales Executive

4 weeks ago


Manchester, New Hampshire, United Kingdom Cross Plant Hire Limited Full time

We are recruiting a Area Sales Executive to grow our service offering within the North West of England around our Head Office area in Ramsbottom, Bury, Lancashire.

Responsibilities

  • Act as a point of contact between existing customers and companies.
  • Establish, maintain and expand your customer base.
  • Negotiate terms of sales and agreements.
  • Close sales and hires with customers.
  • Gather customer information to figure out the customer needs.
  • Respond to customer queries to assist them in making. decision for a hire or sale.
  • Create proposal documents as part of the formal bidding and tender process.
  • Provide detailed and accurate quotations and cost calculations
  • Collect customer feedback
  • Keep up to date with products and competitors
  • Maintain and increase hire and sales of company products within your target area.
  • Increasing business opportunities through expansion of customer portfolio and onboarding of new customers.
  • Liaise with in office hire and sales team to build cohesion.

Key Performance Indicators of the role 

  • Customer retention and repeat business.
  • Strong testimonials and feedback.
  • Achieve specific targets in turnover and sales figures.
  • Onboard of targeted number of customers/leads/prospects per month.
  • Lead to sale conversion rates.

Key Competence Requirements

  • Outstanding customer service skills, comfortable with communicating via telephone, face to face and email.
  • Strong business knowledge.
  • Ability to understand customer needs.
  • Have business connections to gain new customers.
  • Able to participate in business and industry issues and recommend new innovative approaches.
  • Able to influence others in decision making.
  • Superior negotiation skills and ability to negotiate with many personality types.
  • Ability to work with all levels of staff.
  • Professionalism.
  • Possess excellent organisational, administrative and IT skills.
  • Effective time management skills and the ability to work on numerous projects at the same time.
  • Ability to take instruction and adapt to situations.
  • Outstanding communication skills.

Experience and/or Qualifications.

Essential:         

  • Working knowledge of Microsoft packages.
  • Great customer service skills.
  • Ability to work under pressure and meet deadlines.
  • Experience in a similar role and industry.
  • Strong communication skills.
  • Strong negotiation skills.

Desirable:

  • Existing business contacts.
  • Strong knowledge of industry and products.
  • Strong geographical knowledge.
  • Existing business leads.