Genesys Cloud Contact Center

Education requirements Any Graduate; Bachelor's degree in IT or related field is preferred Years of Experience 6-9 Years in Genesys Contact Center Level 3 Support Soft Skills requirements Excellent communication and conversation skills (Verbal and Written) Good documentation skills Good working knowledge of MS OFFICE (Including MS Project...

**Company Description** Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology,...

Job OverviewENGINEERINGUK is seeking a highly skilled Cloud Contact Center Architect to join our team. As a key member of our organization, you will be responsible for designing and implementing innovative cloud contact center solutions for our customers.About the RoleThis is a highly technical position that requires deep expertise in cloud contact centers,...

We are JAM IT Consultancy Ltd, a forward-thinking company specializing in omni-channel cloud contact center solutions and bespoke integration systems. As a Cloud Contact Center Specialist, you will play a crucial role in making mass personalization a reality.About the RoleDesign and implement cloud contact center solutions that drive customer loyalty and...

Sabio is a Global company and the leading independent UK Contact Centre solution supplier. We work with leading brands and partners across the globe, helping them to build high quality, secure, robust platforms and solutions. - Sabio provides expertise and solutions that our customers’ need to respond to the ever-changing world. Our powerhouse products and...

**Job Title:** Cloud Contact Center Expert**Estimated Salary:** $110,000 - $140,000 per year.Job SummaryWe are seeking an experienced Solutions Architect to join our team. In this role, you will work closely with clients to develop customized solutions that meet their contact center needs.About NICENICE is a leading provider of contact center solutions. Our...

We're working with a global IT services consultancy to recruit a **Genesys SME **for their Tier 1 Banking customer. This is an initial 3 month contract which is expected to renew on a 3 monthly basis long term. It's a hybrid role involving travel onsite 2 or 3 days each week either to the customer's London or Sheffield offices. **Key responsibilities for...

Estimate salary: $120,000 - $180,000 per year.Company OverviewGenesys is a leading provider of customer experience solutions. As a Senior Customer Success Manager, you will play a key role in establishing long-term relationships with our global customers and helping them achieve their business goals.Job DescriptionThis is a strategic and proactive role that...

Telephony and IT Services Analyst Job DescriptionCareer opportunities at Sedgwick offer a culture of caring, flexibility, and growth. As a Telephony and IT Services Analyst, you will lead the implementation of Genesys Cloud solutions for the enterprise organization. This role requires excellent customer service skills, strong analytical and problem-solving...

CCaaS Application Architect Job DescriptionThe ideal candidate will possess a solid understanding of software development and the CXone, Genesys Cloud or Amazon Connect platform. They will be responsible for designing and engineering complex Contact Center applications for large enterprise clients.Key Responsibilities:Developing and implementing CCaaS...

Award-winning Amazon seeks an experienced Cloud Contact Center Specialist to join our team in driving customer success. As a key player in our Amazon Connect Customer Success Specialist (CSS) team, you will create a matrix environment with resources from our partner community, Professional Services, AWS account teams, and Connect service team members to...

**Job Description**: **Responsibilities**: - Perform the implementation and ongoing management of the overall design, solution, and strategy of BlackRock’s contact center. - Participate and/or lead discussions with business partners, vendors and internal technical teams to design and implement Unified Communications and advanced Contact Center features...

Description: 1. Collaborate with internal/external stake-holders to define data center operations and develop Change Management procedures and tools, SOP and EOP of regional collocation DC facilities.2. Technical leader managing team and consultants to implement the data center operations in normal and emergency situations.3. Technical leader managing the...

We are looking for a highly skilled Enterprise Contact Center Engineer to join our team in the UK.The successful candidate will have extensive experience with CCaaS platforms, software development, and cloud communications. They will be responsible for designing and implementing complex contact center applications, managing project initiatives, and...

About This Opportunity:We are seeking an experienced Senior Analyst to join our Contact Delivery Solutions team at American Express. In this role, you will be responsible for developing and implementing advanced routing solutions for customer interactions.The ideal candidate will have a strong background in contact center technology and routing solutions,...

Job OverviewData Center Operations SpecialistThe role of a Data Center Operations Specialist at Alibaba Cloud involves defining data center operations and developing change management procedures and tools. This position requires collaboration with stakeholders to ensure vendors adhere to SLAs per contractual terms.Key Responsibilities- Implement data center...

Job Description Alibaba Cloud Data Center is a global cloud computing infrastructure offering high-performance, available, and secure cloud services across 30 cloud regions and 89 availability zones through advanced technology and global deployment. Leveraging years of experience, Alibaba Cloud has innovated various technologies such as its in-house...

Alibaba Cloud Data Center is a global cloud computing infrastructure offering high-performance, available, and secure cloud services across 30 cloud regions and 89 availability zones through advanced technology and global deployment.Leveraging years of experience, Alibaba Cloud has innovated various technologies such as its in-house efficient Panama power...

Alibaba Cloud Data Center is a global cloud computing infrastructure offering high-performance, available, and secure cloud services across 30 cloud regions and 89 availability zones through advanced technology and global deployment.Leveraging years of experience, Alibaba Cloud has innovated various technologies such as its in-house efficient Panama power...

Alibaba Cloud Data Center is a global cloud computing infrastructure offering high-performance, available, and secure cloud services across 30 cloud regions and 89 availability zones through advanced technology and global deployment.Leveraging years of experience, Alibaba Cloud has innovated various technologies such as its in-house efficient Panama power...