Customer Journey Manager

Are you passionate about enhancing customer experiences and driving meaningful change? Join Air IT as a Customer Journey Manager and play a key role in improving our end-to-end customer journey!As a Customer Journey Manager, you will collaborate across teams to influence and enhance specific customer touchpoints, using the voice of the customer to challenge...

Are you passionate about enhancing customer experiences and driving meaningful change? Join Air IT as a Customer Journey Manager and play a key role in improving our end-to-end customer journey! As a Customer Journey Manager, you will collaborate across teams to influence and enhance specific customer touchpoints, using the voice of the customer to challenge...

Are you passionate about enhancing customer experiences and driving meaningful change? Join Air IT as a Customer Journey Manager and play a key role in improving our end-to-end customer journey! As a Customer Journey Manager, you will collaborate across teams to influence and enhance specific customer touchpoints, using the voice of the customer to...

Are you passionate about enhancing customer experiences and driving meaningful change? Join Air IT as a Customer Journey Manager and play a key role in improving our end-to-end customer journey! As a Customer Journey Manager, you will collaborate across teams to influence and enhance specific customer touchpoints, using the voice of the customer to...

About the Job: We are looking for an experienced Customer Journey Manager - Logistics to join our customer success team at Peripass. As a key member of our logistics transformation initiative, you will be responsible for designing and delivering exceptional customer experiences that drive business growth and loyalty.Key Responsibilities:Collaborate with...

**Company Overview**Daimler Trucks North America LLC provides innovative financial solutions that meet the evolving needs of our customers.Our employees are at the heart of our business, and we strive to create an inclusive environment that fosters growth and development.This role offers an exciting opportunity to join our Customer Experience & Marketing...

Are you passionate about driving meaningful change and improving end-to-end customer journeys? As a Customer Journey Experience Specialist at Air IT, you will play a key role in shaping strategies that enhance our customers' experiences.Key Responsibilities:Data Analysis & Insights: Gather customer feedback from various sources, recognize excellence, and...

As a senior customer journey specialist at Air IT Limited, you will have the opportunity to challenge the status quo, shape strategies, and make a lasting impact on our organization's customer experience. In this role, you will collaborate across teams to influence and enhance specific customer touchpoints, using the voice of the customer to challenge the...

Company OverviewDaimler AG is a global leader in providing financial solutions to its diverse customer base. The company's employees are at the forefront of its business, offering a range of services tailored to meet the evolving needs of customers.We pride ourselves on creating an inclusive environment where employees feel valued and supported. This...

Job SummaryAir IT Limited seeks an experienced Operational Excellence Lead to join its team. The successful candidate will have a strong background in customer journey mapping and process documentation, as well as experience in managing customer feedback and complaints.Responsibilities:The Operational Excellence Lead will be responsible for integrating all...

Are you passionate about enhancing customer experiences and driving meaningful change? Join Air IT as a Customer Journey Manager, where you'll play a key role in improving our end-to-end customer journey.Key Responsibilities:Customer Feedback: Send timely automated/manual surveys and gather feedback from budget holders and ad-hoc sources.Data Analysis &...

Join Our TeamWe are a fast-paced and results-driven team that delivers on topics such as customer journey, digital user experience, and customer experience research projects.We are looking for someone with a degree in Business Management, Marketing, or Project Management related subject who is competent in using Microsoft Office and IT packages.

Air IT Limited seeks a highly skilled and experienced IT customer advocacy lead to join its dynamic team. As a customer journey manager, you will play a pivotal role in shaping the company's customer experience strategy and implementing initiatives to drive meaningful change.Key Responsibilities:Cross-Functional Collaboration: Collaborate with various teams...

Are you looking for a challenging role that allows you to make a significant impact on our customers' experiences? As an Enhancing Customer Experiences Manager at Air IT, you will have the opportunity to drive meaningful change and improve our end-to-end customer journeys.Accountabilities:Culture Shift: Collaborate with colleagues to embed customer insight...

**Our journey**: At Shell Energy, we believe that home energy matters. It’s more than what boils the kettle or keeps the radiators warm. It empowers us to make better decisions now about our world tomorrow. It’s the reason why we supply 100% renewable electricity, carbon neutral home energy, smart home technology, discounts on broadband, and exclusive...

**Senior Customer Insight Analyst** **Milton Keynes** **Up to £60,000** Join this innovative CX team and work on the whole customer journey in a brand new role that you can mold to be your own! **THE COMPANY** One of the UK's largest banks offering retail and corporate products. This company have an amazing work/life balance with flexible working hours...

**Summary**: **Salary**: Starting from £12.62 and raising to £14.53 after 12 months (Subject to completion of probation period) **Grade**: CSC **Reporting Line**: Branch Manager **Contract Type**:28 hours per week, with possibility for overtime, up to 35 hours **Location**: Milton Keynes **Closing Date**: 07/02/24 Please note, this role requires...

**Job Purpose** To provide a high quality, professional service to our clients and drivers, ensuring a smooth customer journey where the customer is informed and guided through the vehicle order journey. **Key Responsibilities** - Responsible to guide the driver through the order to delivery process showing a genuine care for the service received. - Taking...

**About Us**Daimler Trucks North America LLC is a leading provider of financial solutions for the changing needs of our diverse customers.We are committed to inclusion and strive to provide an inclusive environment where our employees can thrive.Our team in the Customer Experience & Marketing department is seeking a talented individual to join our fast-paced...

About UsWHSmith has a rich history spanning 230 years, with a commitment to making customer and colleague journeys in life possible. We are proud to be an inclusive employer, welcoming colleagues from diverse backgrounds to join our team.This role involves working in a fast-paced retail environment, where you will be expected to meet high standards of...