Customer Journey Manager

**Company Overview**Daimler Trucks North America LLC provides innovative financial solutions that meet the evolving needs of our customers.Our employees are at the heart of our business, and we strive to create an inclusive environment that fosters growth and development.This role offers an exciting opportunity to join our Customer Experience & Marketing...

Are you passionate about driving meaningful change and improving end-to-end customer journeys? As a Customer Journey Experience Specialist at Air IT, you will play a key role in shaping strategies that enhance our customers' experiences.Key Responsibilities:Data Analysis & Insights: Gather customer feedback from various sources, recognize excellence, and...

As a senior customer journey specialist at Air IT Limited, you will have the opportunity to challenge the status quo, shape strategies, and make a lasting impact on our organization's customer experience. In this role, you will collaborate across teams to influence and enhance specific customer touchpoints, using the voice of the customer to challenge the...

Company OverviewDaimler AG is a global leader in providing financial solutions to its diverse customer base. The company's employees are at the forefront of its business, offering a range of services tailored to meet the evolving needs of customers.We pride ourselves on creating an inclusive environment where employees feel valued and supported. This...

Job SummaryAir IT Limited seeks an experienced Operational Excellence Lead to join its team. The successful candidate will have a strong background in customer journey mapping and process documentation, as well as experience in managing customer feedback and complaints.Responsibilities:The Operational Excellence Lead will be responsible for integrating all...

Are you looking for a challenging role that allows you to make a significant impact on our customers' experiences? As an Enhancing Customer Experiences Manager at Air IT, you will have the opportunity to drive meaningful change and improve our end-to-end customer journeys.Accountabilities:Culture Shift: Collaborate with colleagues to embed customer insight...

**About Us**Daimler Trucks North America LLC is a leading provider of financial solutions for the changing needs of our diverse customers.We are committed to inclusion and strive to provide an inclusive environment where our employees can thrive.Our team in the Customer Experience & Marketing department is seeking a talented individual to join our fast-paced...

We are seeking a talented Customer Experience Specialist to join our team at Daimler Trucks North America LLC.This is an industrial placement opportunity for students who have a degree in Business Management, Marketing, or Project Management related subjects.You will work in a fast-paced environment delivering projects on topics such as the Customer Journey,...

OpportunitiesWe are committed to promoting equal opportunities in employment and creating a workplace culture in which diversity and inclusion is valued and everyone is treated with dignity and respect.As an Optical and Hearing Assistant, you will embark upon a fantastic journey with potential for future development, including exposure to retinal imaging...

Daimler Trucks North America LLC is at the forefront of providing tailored financial solutions to its diverse customer base.In this role, you will be part of the Customer Experience & Marketing team, working in a results-driven environment that values inclusion.Your responsibilities will include delivering projects on topics like the Customer Journey,...

Job Title: Customer Service ManagerWe are looking for a highly motivated Customer Service Manager to lead our customer service team. As a Customer Service Manager, you will be responsible for ensuring that customers receive exceptional service and support.Key Responsibilities:Lead a team of customer service representatives and provide guidance and support as...

We're seeking a highly motivated Customer Service Expert to deliver an exceptional customer experience at our Milton Keynes Click & Collect branch. As part of our team, you'll play a key role in ensuring customers have a smooth and enjoyable journey when collecting or selling their car.With a competitive salary of £24,000 + performance-related bonus of up...

About the RoleWe are seeking a highly skilled Car Buying Manager to join our team at WeBuyAnyCar. The successful candidate will be responsible for leading the customer through the purchase journey, completing appraisals on cars, handling important documents, and processing customer payments.The ideal candidate will have excellent communication skills, a...

Fanatics, Inc. is seeking a skilled Import/Export Coordinator to manage and coordinate all necessary documentation for international shipments. The successful candidate will have a solid understanding of customs and trade regulations, as well as excellent communication and problem-solving skills.Key Responsibilities:Document Management: Prepare and manage...

About the RoleWe are seeking a highly skilled Customer Success Manager to join our team at Matrix. This is an exciting opportunity for a motivated individual to drive customer satisfaction and growth.The ideal candidate will possess excellent communication skills, be able to manage multiple priorities, and have a passion for delivering exceptional customer...

In this exciting role as a Customer Service Manager, you will be responsible for managing a team of customer service representatives in a fast-paced contact centre environment. You will oversee quality control, handle escalated complaints, and provide training to ensure the team delivers exceptional customer service.The ideal candidate will have experience...

Transformative OpportunityWe are seeking a seasoned Customer Success Manager to join our team at Careo Ai. As a key player in driving client success and deployment of our innovative healthcare staffing solutions, you will be responsible for leading onboarding processes, managing technical deployments, and fostering stakeholder relationships.In this role, you...

Job Overview:We are seeking an exceptional Senior Customer Experience Manager to drive meaningful change and enhance customer experiences at Air IT Limited.Key Responsibilities:Customer Feedback: Send timely automated/manual surveys and gather feedback from budget holders and ad-hoc sources.Data Analysis & Insights: Bring customer feedback to...

About the RoleThe Institute of Chartered Accountants in England and Wales is seeking a highly experienced CUSTOMER SERVICE MANAGER (EVENTS) to lead our Membership & Events team.As a key member of our team, you will be responsible for delivering exceptional customer service, ensuring seamless event experiences, and promoting membership growth.You will have a...

Customer Service Transformation ManagerWe are seeking a dedicated Customer Service Transformation Manager to join our team and play a key role in delivering world-class customer service and operational excellence. As a manager, you will have the opportunity to shape the performance of a small team while overseeing seasonal staff during peak...