Senior Journey Mapping Specialist
5 days ago
Air IT Limited seeks an experienced Operational Excellence Lead to join its team. The successful candidate will have a strong background in customer journey mapping and process documentation, as well as experience in managing customer feedback and complaints.
Responsibilities:The Operational Excellence Lead will be responsible for integrating all customer touchpoints into a single, cohesive view and combining customer feedback, operational metrics, and other data into actionable reports for leadership. They will also lead teams to fully resolve customer complaints and independently investigate when necessary.
Requirements:- Stakeholder Management: Strong stakeholder management and communication skills are essential for success in this role.
- Experience: Experience in MSP or similar environments is highly desirable.
- Certifications: ITIL certification and Lean Six Sigma certification (Yellow or Green Belt) are highly valued.
This senior role offers a competitive estimated salary of £45,000 - £55,000 per annum and the opportunity to work with a dynamic team dedicated to putting customers first and driving operational excellence. As part of the Air IT team, you'll have the chance to shape strategies and make a lasting impact on our organization's customer experience.
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Senior Customer Journey Specialist
2 weeks ago
Milton Keynes, Milton Keynes, United Kingdom Air IT Limited Full timeAs a senior customer journey specialist at Air IT Limited, you will have the opportunity to challenge the status quo, shape strategies, and make a lasting impact on our organization's customer experience. In this role, you will collaborate across teams to influence and enhance specific customer touchpoints, using the voice of the customer to challenge the...
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Underground Mapping Specialist
7 days ago
Milton Keynes, Milton Keynes, United Kingdom Rise Technical Recruitment Limited Full time £35,000 - £48,000Job Summary:Join us as an Underground Mapping Specialist and contribute to our team's success in delivering exceptional surveying services.You will work on various projects, including utility surveys, and develop your skills in a dynamic environment.Key Responsibilities:Conduct thorough underground utility surveysMaintain high-quality standards throughout...
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Land Survey and Mapping Specialist
2 weeks ago
Milton Keynes, Milton Keynes, United Kingdom Build People Full timeJob Title: Land Survey and Mapping SpecialistWe are seeking an experienced Land Survey and Mapping Specialist to join our team at Build People. The successful candidate will be responsible for conducting land surveys and utilizing geospatial technology to analyze and interpret data.The salary for this position is £42,500 per annum (dependent on relevant...
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Land and Utility Mapping Expert
2 weeks ago
Milton Keynes, Milton Keynes, United Kingdom Rise Technical Recruitment Limited Full time £35,000 - £48,000Rise Technical Recruitment Limited is currently looking for a talented Land and Utility Mapping Expert to join their team. As a key player in the company, you will be responsible for creating detailed maps of underground utility infrastructure. If you have experience in surveying and mapping, and are passionate about delivering high-quality results, this...
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Utility Mapping Specialist
7 days ago
Milton Keynes, Milton Keynes, United Kingdom Build People Full time £40,000 - £45,000About the RoleThis is an exciting opportunity for a Survey and Geospatial Professional to join our company in the UK. You will be working on a variety of projects, including utility mapping and site surveys.As a Survey and Geospatial Professional, you will be responsible for:Conducting site surveys and gathering data using GPR and Total StationsCollaborating...
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Customer Journey Experience Specialist
7 days ago
Milton Keynes, Milton Keynes, United Kingdom Air IT Full timeAre you passionate about driving meaningful change and improving end-to-end customer journeys? As a Customer Journey Experience Specialist at Air IT, you will play a key role in shaping strategies that enhance our customers' experiences.Key Responsibilities:Data Analysis & Insights: Gather customer feedback from various sources, recognize excellence, and...
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Utility Mapping Specialist
7 days ago
Milton Keynes, Milton Keynes, United Kingdom Build People Full timeJob DescriptionOur client is one of the largest and fastest-growing survey companies in the UK, delivering innovative topographical, underground utility, measured building, hydrographic, rail, engineering, and geographic survey solutions across various sectors.The successful candidate will join a team that offers a full range of services, from project...
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Customer Journey Manager
5 days ago
Milton Keynes, Milton Keynes, United Kingdom Peripass Full timeAbout the Job: We are looking for an experienced Customer Journey Manager - Logistics to join our customer success team at Peripass. As a key member of our logistics transformation initiative, you will be responsible for designing and delivering exceptional customer experiences that drive business growth and loyalty.Key Responsibilities:Collaborate with...
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UK Utility Mapping Professional
2 days ago
Milton Keynes, Milton Keynes, United Kingdom Rise Technical Recruitment Limited Full time £35,000 - £48,000Role Overview:Rise Technical Recruitment Limited is pleased to announce a vacancy for a field project surveying specialist in Milton Keynes. The successful candidate will be responsible for conducting underground utility surveys across the UK. This is an excellent opportunity for someone looking to develop their skills in utility surveying and advance their...
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Digital Infrastructure Mapping Specialist
1 month ago
Milton Keynes, Milton Keynes, United Kingdom CityFibre Limited Full timeCityFibre Limited is a leading provider of wholesale connectivity to multiple business and consumer service providers, local authorities, and mobile operators.About the RoleWe're seeking an experienced GIS Technician to join our busy team in a role that involves translating fibre network infrastructure designs into a Geographic Information System (GIS)...
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Operational Excellence Lead
5 days ago
Milton Keynes, Milton Keynes, United Kingdom Air IT Limited Full timeAbout the RoleAir IT Limited is seeking an experienced Customer Experience Manager to join its team. The successful candidate will have a strong background in customer journey mapping and process documentation, as well as experience in managing customer feedback and complaints.Key Responsibilities:The Customer Experience Manager will be responsible for...
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Digital Ecommerce Transformation Specialist
2 weeks ago
Milton Keynes, Milton Keynes, United Kingdom Northampton Business Directory Full timeWe're seeking a skilled Digital Ecommerce Transformation Specialist to join our team at Northampton Business Directory. This role involves partnering with stakeholders across business and IT to define requirements, map processes, and ensure that all projects deliver high-quality, scalable solutions for ecommerce.The ideal candidate will have expertise in...
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Senior Network Solutions Specialist
2 weeks ago
Milton Keynes, Milton Keynes, United Kingdom Quest Employment Careers Full timeJob Title: Senior Network Solutions SpecialistLocation: Milton KeynesSalary: £60,000 - £80,000 per annumWe are seeking a highly skilled Data Communications Engineer to support the establishment and growth of our brand-new research and development site in Milton Keynes. Reporting to the IT Manager, you will play a pivotal role in designing, implementing,...
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Senior Sales Technology Specialist
1 week ago
Milton Keynes, Milton Keynes, United Kingdom Quality Personnel Services Ltd Full timeAbout the Role:We are seeking a skilled Senior Sales Technology Specialist to join our client's team in Milton Keynes. The ideal candidate will have experience in Light Detection and Ranging technologies, robotic industries, surveying, mobile mapping, and security and surveillance.The role involves assisting the Directors in growing the business by...
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Workday ERP Specialist
3 days ago
Milton Keynes, Milton Keynes, United Kingdom Apex Group Full timeThe Apex Group is seeking a highly motivated Senior Workday Finance Specialist/Systems Accountant to join its Finance Team. As a key member of the team, you will report directly to the Global Head of Financial Reporting & Systems.Key responsibilities will include:Supporting the finance business owner and finance-related activities of Apex's strategic ERP...
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Utility Mapping Specialist
1 week ago
Milton Keynes, Milton Keynes, United Kingdom Build People Full time £40,000 - £45,000About UsWe are one of the largest and fastest-growing survey companies in the UK, delivering projects on time and on budget for customers in the construction and civil engineering sectors.We offer a range of innovative topographical, underground utility (PAS128), measured building, hydrographic, rail, engineering and geographic survey solutions across...
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GIS Mapping Specialist
7 days ago
Milton Keynes, Milton Keynes, United Kingdom Build People Full timeJob OverviewJoin Build People as a Geomatics Surveyor and play a key role in shaping the future of our company.As a member of our team, you will have the opportunity to work on challenging projects, develop your skills and expertise, and contribute to the growth and success of the business.The salary for this position is £45,000 per annum, depending on...
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Utility Mapping Specialist
2 days ago
Milton Keynes, Milton Keynes, United Kingdom Build People Full time £40,000 - £45,000Job Title: Utility SurveyorCompany Overview: Our client is a leading provider of geospatial services, with a strong reputation for delivering high-quality solutions to the construction and civil engineering sectors.Role Summary: We are seeking a highly skilled Utility Surveyor to join our team, with a focus on carrying out PAS128 surveys and...
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Senior Accounts Specialist
1 month ago
Milton Keynes, Milton Keynes, United Kingdom Pro Talent Full timeWe are seeking a highly skilled Senior Accounts Specialist to join our team at Pro Talent. The ideal candidate will have experience in accounts preparation and a strong understanding of financial reporting standards.The Senior Accounts Specialist will be responsible for preparing financial statements from source documents/records to final accounts for review...
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Personal Tax Specialist
4 weeks ago
Milton Keynes, Milton Keynes, United Kingdom Grant Thornton LLP Full timeJoin our team at Grant Thornton LLP as a Personal Tax Specialist and embark on a four-year journey to becoming professionally qualified. As a Personal Tax Specialist, you will carry out technical research, produce tax reports, and liaise with HM Revenue & Customs on behalf of clients.About the RoleCarry out technical research, producing tax reports, and...