Senior Customer Journey Specialist
19 hours ago
As a senior customer journey specialist at Air IT Limited, you will have the opportunity to challenge the status quo, shape strategies, and make a lasting impact on our organization's customer experience. In this role, you will collaborate across teams to influence and enhance specific customer touchpoints, using the voice of the customer to challenge the business and implement improvements in day-to-day operations and strategic initiatives.
Key Responsibilities:- Customer Engagement: Foster strong relationships with customers, stakeholders, and team members to drive customer-centric outcomes.
- Process Improvement: Develop and implement process improvements to increase efficiency, reduce costs, and enhance customer satisfaction.
- Metrics & Reporting: Develop and track key performance indicators (KPIs) to measure customer experience, and create actionable reports for leadership.
- Collaboration & Communication: Build strong working relationships with cross-functional teams to drive customer-centric initiatives and communicate effectively with stakeholders.
The estimated annual salary for this role is £55,000 - £75,000, based on industry standards and market conditions.
-
Customer Experience Specialist
20 hours ago
Milton Keynes, Milton Keynes, United Kingdom Daimler Trucks North America LLC Full timeWe are seeking a talented Customer Experience Specialist to join our team at Daimler Trucks North America LLC.This is an industrial placement opportunity for students who have a degree in Business Management, Marketing, or Project Management related subjects.You will work in a fast-paced environment delivering projects on topics such as the Customer Journey,...
-
Flex Customer Service Specialist
3 weeks ago
Milton Keynes, Milton Keynes, United Kingdom Shell Full time**Job Overview:**Shell is a leading innovative Oil & Energy company that seeks a highly skilled Flex Customer Service Specialist to join our team in the United Kingdom. This is an exciting opportunity to work with a business that rewards its employees by investing heavily in their careers and learning.The successful candidate will be responsible for...
-
Personal Tax Specialist
2 weeks ago
Milton Keynes, Milton Keynes, United Kingdom Grant Thornton LLP Full timeJoin our team at Grant Thornton LLP as a Personal Tax Specialist and embark on a four-year journey to becoming professionally qualified. As a Personal Tax Specialist, you will carry out technical research, produce tax reports, and liaise with HM Revenue & Customs on behalf of clients.About the RoleCarry out technical research, producing tax reports, and...
-
Senior Digital Acquisition Specialist
3 weeks ago
Milton Keynes, Milton Keynes, United Kingdom Blue Pelican Full timeAbout the RoleWe are seeking an experienced Senior Digital Acquisition Specialist to join our team in Milton Keynes. As a key member of our digital marketing department, you will be responsible for leading our digital acquisition strategy and driving growth across multiple Consumer Financial Services products.Job DescriptionThe ideal candidate will have...
-
Customer Service Ambassador
4 weeks ago
Milton Keynes, Milton Keynes, United Kingdom Membership Bespoke Full timeWe are seeking a Customer Service Ambassador to join our team at Membership Bespoke, a specialist recruitment organisation in the UK that offers a dedicated service tailored to the needs of Trade Associations, Unions, Professional and Regulatory Bodies.The successful candidate will be responsible for taking ownership of the member life cycle, including...
-
Customer Relationship Specialist
4 weeks ago
Milton Keynes, Milton Keynes, United Kingdom Perrys Full timeAbout the Role: As a Sales Executive at Perrys, you will be the key point of contact for our customers during their car buying journey. You will communicate with customers to understand their needs, providing them with a complete package that suits their driving requirements.We are looking for an individual who comes from or is interested in a customer...
-
Customs Specialist
2 weeks ago
Milton Keynes, Milton Keynes, United Kingdom Robert Walters Full timeWe are seeking a Customs Specialist to work closely with key stakeholders and ensure the team is working in compliance with HMRC regulation.Job ResponsibilitiesWork in conjunction with Supply Chain key stakeholders to ensure compliance with HMRC regulations.Proactively seek opportunities to provide value by supporting the Buying teams in product...
-
Customer Support Specialist
5 hours ago
Milton Keynes, Milton Keynes, United Kingdom CV-Library Full timeAbout UsAt CV-Library, we're a family-run business with over 10 years of industry experience. We pride ourselves on being a fun and friendly team based in Milton Keynes, Buckinghamshire.Job DescriptionWe are currently seeking a highly motivated Customer Support Specialist to join our team. As a key member of our customer-facing team, you will be responsible...
-
Customer Car Specialist
4 weeks ago
Milton Keynes, Milton Keynes, United Kingdom Perrys Motor Sales Ltd Full timeAbout the CompanyPerrys Motor Sales Ltd has been serving customers since 1908 with over 50 branches across the country.As an Official franchised dealer for many popular car and commercial vehicle brands, we offer a wide range of products and services to meet our customers' needs.Job TitleCommercial Car Sales SpecialistRole SummaryWe are seeking a highly...
-
Milton Keynes, Milton Keynes, United Kingdom Sava Training Full timeAbout UsSava Training is an education and information business that supports the UK residential surveying and valuation sector via training and qualifications. Our company offers a range of skills qualifications for those working in social housing.We pride ourselves on delivering exceptional customer service, quality products, and comprehensive support to...
-
Customer Experience Associate
2 weeks ago
Milton Keynes, Milton Keynes, United Kingdom Abound Full timeWe're looking for a highly motivated and customer-focused individual to join our team as a Customer Service Specialist. In this role, you'll be responsible for supporting customers throughout their journey from loan application to repayment plan arrangement.You'll work closely with our team to deliver exceptional customer service, ensuring that customers...
-
Senior Product Development Specialist
3 weeks ago
Milton Keynes, Milton Keynes, United Kingdom Quality Personnel Services Ltd Full timeJob DescriptionWe are seeking a skilled Senior Product Development Specialist to assist in the smooth running of a Defence Contract with Quality Personnel Services Ltd.The successful candidate will need to work closely with the Project Manager and the Design Manager (System Design Authority), coordinating with customers, suppliers, external bodies as well as...
-
Senior Accounts Specialist
3 weeks ago
Milton Keynes, Milton Keynes, United Kingdom Pro Talent Full timeWe are seeking a highly skilled Senior Accounts Specialist to join our team at Pro Talent. The ideal candidate will have experience in accounts preparation and a strong understanding of financial reporting standards.The Senior Accounts Specialist will be responsible for preparing financial statements from source documents/records to final accounts for review...
-
Senior Customer Experience Manager
4 weeks ago
Milton Keynes, Milton Keynes, United Kingdom Gatehouse Bank plc Full time**Head of Customer Support Position Summary**We are seeking a highly experienced and skilled Senior Customer Experience Manager to join our team at Gatehouse Bank plc. This is an exceptional opportunity for a seasoned professional to take on a leadership role in managing Customer Support and Collections & Recoveries.The successful candidate will be...
-
Customer Support Specialist
18 hours ago
Milton Keynes, Milton Keynes, United Kingdom This is an IT support group Full timeJob OverviewThis is an exciting opportunity to join our team as a Customer Support Specialist, where you will play a crucial role in managing customer issues and providing exceptional support.ResponsibilitiesMonitor customer inquiries and respond promptly to resolve any issues.Collaborate with the technical department to address defective materials and...
-
Customer Delivery Specialist
3 weeks ago
Milton Keynes, Milton Keynes, United Kingdom Tesco Full timeAbout the Role\At Tesco, we're looking for a Customer Delivery Specialist to join our team. As a key member of our delivery team, you'll be responsible for delivering exceptional customer service and ensuring that our customers receive their online shopping orders on time.\\In this role, you'll work closely with your colleagues to ensure that every customer...
-
Senior Tax Specialist
1 day ago
Milton Keynes, Milton Keynes, United Kingdom Robert Walters Full timeWe are seeking a Senior Tax Specialist to join our team at Robert Walters in Milton Keynes. The estimated salary for this role is £45,000 - £60,000 per annum.About the RoleThe Senior Tax Specialist will be responsible for accurate tax reporting, tax analysis, and compliance. Key duties include maintaining tax records, staying informed about tax laws, and...
-
Customer Experience Manager
16 hours ago
Milton Keynes, Milton Keynes, United Kingdom Air IT Limited Full timeAre you passionate about enhancing customer experiences and driving meaningful change? Join Air IT as a Customer Journey Manager, where you'll play a key role in improving our end-to-end customer journey.Key Responsibilities:Customer Feedback: Send timely automated/manual surveys and gather feedback from budget holders and ad-hoc sources.Data Analysis &...
-
Graduate Electrical Specialist
3 days ago
Milton Keynes, Milton Keynes, United Kingdom CV Library Full timeJoin Cerulean as a Graduate Electrical Specialist and embark on a rewarding career journey. Our company is committed to fostering a diverse and inclusive workforce and encourages applications from candidates of all backgrounds.About the Job:You will be responsible for designing and implementing electrical systems, collaborating with peers and senior...
-
Customer Engagement Specialist
1 week ago
Milton Keynes, Milton Keynes, United Kingdom Blue Pelican Full timeAbout the JobThe Customer Engagement Specialist will be responsible for developing and implementing CRM strategies to drive customer engagement and retention. This will involve working closely with the marketing team to devise the content calendar for campaigns, leveraging market insights, trends, and research to inform content strategy for CRM. The ideal...