Customer Support Specialist

11 hours ago


Milton Keynes, Milton Keynes, United Kingdom CV-Library Full time
About Us

At CV-Library, we're a family-run business with over 10 years of industry experience. We pride ourselves on being a fun and friendly team based in Milton Keynes, Buckinghamshire.

Job Description

We are currently seeking a highly motivated Customer Support Specialist to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional support to our customers via telephone, email, and face-to-face interactions.

Salary and Benefits

The successful candidate will receive a competitive hourly rate of £11.00 (subject to experience) and enjoy a range of benefits including:

  • 30 days Annual Leave including bank holidays
  • Extra holiday increased within service
  • Contractual Sick Pay Scheme
  • Birthday Holiday
  • Pension Scheme
  • Free on-site parking
  • Employee Discounts
  • Social Activities & Events
Key Responsibilities

Your primary responsibilities as a Customer Support Specialist will include:

  1. Providing telephone and email-based support to customers
  2. Ensuring compliance with Health and Safety, Environmental, and Data Protection policies
  3. Handling claims and problem-solving any issues
  4. Creating FAQs and customer help documentation (in support of the website)
  5. Providing support for an affiliate programme
Requirements

To succeed as a Customer Support Specialist, you will need to possess:

  • Strong customer service skills
  • Ability to multi-task
  • Ability to handle customer complaints in a smooth and professional manner
About the Role

This is a fixed-term contract role working full-time hours, Monday – Friday 9am – 6:00pm and two Saturdays per month - 8am-1pm. If you're a motivated and customer-focused individual looking to join a dynamic team, we'd love to hear from you



  • Milton Keynes, Milton Keynes, United Kingdom This is an IT support group Full time

    Job OverviewThis is an exciting opportunity to join our team as a Customer Support Specialist, where you will play a crucial role in managing customer issues and providing exceptional support.ResponsibilitiesMonitor customer inquiries and respond promptly to resolve any issues.Collaborate with the technical department to address defective materials and...


  • Milton Keynes, Milton Keynes, United Kingdom IDEAL PERSONNEL Full time

    A competitive salary of £25,000 - £35,000 per annum is available for the right candidate. At IDEAL PERSONNEL, we are seeking a skilled Angling Customer Support Specialist to join our team in Milton Keynes.Job Summary:We are looking for an individual who can combine their work with their passion for fishing and provide excellent customer service.The ideal...


  • Milton Keynes, Milton Keynes, United Kingdom Atlas Full time

    We are seeking a skilled Customer Service and Support Specialist to join our team at Atlas Workplace Services in Milton Keynes.The ideal candidate will be articulate, professional, energetic, and enthusiastic with excellent communication skills.Responsibilities include:Responding to inbound calls and emails from a variety of clientsLiaising with internal...


  • Milton Keynes, Milton Keynes, United Kingdom Rightmove Full time

    About the RoleWe are seeking an experienced Sales and Customer Support Specialist to join our team at Rightmove. This is a unique opportunity to contribute to the success of our sales team by providing exceptional administrative and customer service support.Job DescriptionThe successful candidate will be responsible for managing multiple inboxes, responding...

  • Customs Specialist

    2 weeks ago


    Milton Keynes, Milton Keynes, United Kingdom Robert Walters Full time

    We are seeking a Customs Specialist to work closely with key stakeholders and ensure the team is working in compliance with HMRC regulation.Job ResponsibilitiesWork in conjunction with Supply Chain key stakeholders to ensure compliance with HMRC regulations.Proactively seek opportunities to provide value by supporting the Buying teams in product...


  • Milton Keynes, Milton Keynes, United Kingdom beBee Professionals Full time £22,000 - £28,000

    Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in Milton Keynes, UK.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely and professional manner.Provide accurate and up-to-date information about our products and services.Work...


  • Milton Keynes, Milton Keynes, United Kingdom CBRE Full time

    Job SummaryWe are recruiting a Contract Support to join our team at CBRE Global Workplace Solutions. As a Contract Support, you will be responsible for providing exceptional customer service and business support to contribute to the continued growth and success of the Business Unit.The successful candidate will have:A good basic education to GCSE (or...


  • Milton Keynes, Milton Keynes, United Kingdom IDEAL PERSONNEL Full time

    Job Description:We are seeking a dynamic and customer-focused professional to provide exceptional service experience for our clients. This full-time role involves responding to customer enquiries via phone, email, and live chat, resolving issues efficiently, and maintaining product knowledge.The ideal candidate will possess previous customer service...


  • Milton Keynes, Milton Keynes, United Kingdom Perrys Motor Sales Ltd Full time

    About the CompanyPerrys Motor Sales Ltd has been serving customers since 1908 with over 50 branches across the country.As an Official franchised dealer for many popular car and commercial vehicle brands, we offer a wide range of products and services to meet our customers' needs.Job TitleCommercial Car Sales SpecialistRole SummaryWe are seeking a highly...


  • Milton Keynes, Milton Keynes, United Kingdom Sikla USA Inc. Full time

    Sikla USA Inc. is a leading specialist in support solutions and fastening systems with over 50 years of experience. We have a global presence with our products used in more than 40 countries worldwide. The Customer Service Team plays a crucial role in ensuring excellent customer service and supporting Supply Chain operations.We are seeking a highly skilled...


  • Milton Keynes, Milton Keynes, United Kingdom beBee Professionals Full time £30,000 - £45,000

    beBee Professionals is seeking a Technical Support Specialist to join our team in Milton Keynes. As a Field Service Engineer, you will be responsible for providing on-site installation, maintenance, and repair services for our clients.Responsibilities:Install and maintain equipment at customer locations, ensuring full functionality.Diagnose and repair...


  • Milton Keynes, Milton Keynes, United Kingdom Stellantis &You Full time

    We are looking for a Telephone Support Specialist to join our team at Stellantis &You UK. In this role, you will provide exceptional customer service via phone, responding to customer inquiries and resolving any issues they may have.About the Role:As a Telephone Support Specialist, you will work closely with other teams to ensure seamless customer...


  • Milton Keynes, Milton Keynes, United Kingdom 3R Truck Service Full time

    About Our Team: At Charles Tyrwhitt, we're passionate about providing exceptional customer service. We're seeking a Sales Support Specialist to join our team, working a night shift, from 6PM to 3AM, including every other weekend. This role is perfect for those who enjoy working independently and are passionate about delivering excellent customer...


  • Milton Keynes, Milton Keynes, United Kingdom Daimler Trucks North America LLC Full time

    We are seeking a talented Customer Experience Specialist to join our team at Daimler Trucks North America LLC.This is an industrial placement opportunity for students who have a degree in Business Management, Marketing, or Project Management related subjects.You will work in a fast-paced environment delivering projects on topics such as the Customer Journey,...


  • Milton Keynes, Milton Keynes, United Kingdom CV-Library Full time

    Job DescriptionWe are seeking a Technical Support Specialist to join our team. As a specialist, you will provide top-notch customer service, troubleshoot complex technical issues, and conduct equipment installations.About the CompanyOur company is a leading provider of print finishing solutions, with a reputation for excellence in quality and technical...


  • Milton Keynes, Milton Keynes, United Kingdom Ingram Content Group Full time

    Job Title: Publishing Support SpecialistIngram Content Group is looking for a highly organized Publishing Support Specialist to join its Milton Keynes team on a hybrid basis. As a key member of the Ingram IPS team, you will play a vital role in providing integrated solutions for publishers.Responsibilities:Utilize a ticketing system to efficiently manage...


  • Milton Keynes, Milton Keynes, United Kingdom GenesisCare Full time

    GenesisCare is a leading provider of private oncology services in the UK, pioneering a transformation in cancer care. As a Healthcare Support Specialist, you'll contribute to our mission by providing support to our clinical teams, nursing staff, and consultants. Your responsibilities will include performing tasks that facilitate the smooth running of our...


  • Milton Keynes, Milton Keynes, United Kingdom Air IT Full time

    About the Role:At Air IT, we are seeking a skilled and experienced Onsite Support Specialist to join our team. As an Onsite Support Specialist, you will be responsible for providing top-notch technical support and ensuring the smooth operation of our clients' IT systems.Key Responsibilities:Resolve client technical issues and provide on-site supportInstall,...


  • Milton Keynes, Milton Keynes, United Kingdom Quality Personnel Services Ltd Full time

    Job OverviewWe are seeking a skilled Customer Operations Training Specialist to join our team at Quality Personnel Services Ltd.Key ResponsibilitiesDesign and deliver customer-centric compliance training for colleagues across the Customer Operations department.Provide bespoke interactive experiences for technical, process, and soft skills...


  • Milton Keynes, Milton Keynes, United Kingdom Charles Tyrwhitt Full time

    About the RoleThis is an exciting opportunity for skilled Client Support Specialists to deliver top-notch service to our customers, working from our Contact Centre in Milton Keynes.You'll play a vital role in helping customers place orders, manage queries, and resolve complaints, showcasing your excellent communication skills and passion for delivering...