Customer Journey Experience Specialist
7 days ago
Are you passionate about driving meaningful change and improving end-to-end customer journeys? As a Customer Journey Experience Specialist at Air IT, you will play a key role in shaping strategies that enhance our customers' experiences.
Key Responsibilities:- Data Analysis & Insights: Gather customer feedback from various sources, recognize excellence, and resolve issues.
- Metric Management: Own and report on CSAT and NPS metrics to ensure accuracy and reliability.
- Customer Insight: Implement innovative ways to gather and centralize customer insights for data-driven decision-making.
- 360-Degree View: Integrate all customer touchpoints into a single, cohesive view.
- Reporting: Combine customer feedback, operational metrics, and other data into actionable reports for leadership.
We are seeking an experienced professional to fill this role. The estimated salary for this position is $85,000 - $110,000 per annum, depending on location.
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Senior Customer Journey Specialist
2 weeks ago
Milton Keynes, Milton Keynes, United Kingdom Air IT Limited Full timeAs a senior customer journey specialist at Air IT Limited, you will have the opportunity to challenge the status quo, shape strategies, and make a lasting impact on our organization's customer experience. In this role, you will collaborate across teams to influence and enhance specific customer touchpoints, using the voice of the customer to challenge the...
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Customer Experience Specialist
2 weeks ago
Milton Keynes, Milton Keynes, United Kingdom Daimler Trucks North America LLC Full timeWe are seeking a talented Customer Experience Specialist to join our team at Daimler Trucks North America LLC.This is an industrial placement opportunity for students who have a degree in Business Management, Marketing, or Project Management related subjects.You will work in a fast-paced environment delivering projects on topics such as the Customer Journey,...
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Customer Journey Manager
6 days ago
Milton Keynes, Milton Keynes, United Kingdom Peripass Full timeAbout the Job: We are looking for an experienced Customer Journey Manager - Logistics to join our customer success team at Peripass. As a key member of our logistics transformation initiative, you will be responsible for designing and delivering exceptional customer experiences that drive business growth and loyalty.Key Responsibilities:Collaborate with...
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Customer Journey Specialist
2 hours ago
Milton Keynes, Milton Keynes, United Kingdom Daimler AG Full timeCompany OverviewDaimler AG is a global leader in providing financial solutions to its diverse customer base. The company's employees are at the forefront of its business, offering a range of services tailored to meet the evolving needs of customers.We pride ourselves on creating an inclusive environment where employees feel valued and supported. This...
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Marketing and Customer Journey Manager
2 hours ago
Milton Keynes, Milton Keynes, United Kingdom Daimler Trucks North America LLC Full time**Company Overview**Daimler Trucks North America LLC provides innovative financial solutions that meet the evolving needs of our customers.Our employees are at the heart of our business, and we strive to create an inclusive environment that fosters growth and development.This role offers an exciting opportunity to join our Customer Experience & Marketing...
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Customer Experience Specialist
57 minutes ago
Milton Keynes, Milton Keynes, United Kingdom Daimler Trucks North America LLC Full time**About Us**Daimler Trucks North America LLC is a leading provider of financial solutions for the changing needs of our diverse customers.We are committed to inclusion and strive to provide an inclusive environment where our employees can thrive.Our team in the Customer Experience & Marketing department is seeking a talented individual to join our fast-paced...
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Customer Experience Specialist
1 week ago
Milton Keynes, Milton Keynes, United Kingdom Roman Health Pharmacy LLC Full timeXero: A Leader in Cloud AccountingXero is a global leader in cloud-based accounting software, dedicated to empowering small businesses and their advisors to succeed. Our purpose is to make life better for people in small business, their advisors, and communities around the world.We are seeking an experienced Customer Experience Specialist to join our team....
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Customer Experience Associate
3 weeks ago
Milton Keynes, Milton Keynes, United Kingdom Abound Full timeWe're looking for a highly motivated and customer-focused individual to join our team as a Customer Service Specialist. In this role, you'll be responsible for supporting customers throughout their journey from loan application to repayment plan arrangement.You'll work closely with our team to deliver exceptional customer service, ensuring that customers...
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Senior Journey Mapping Specialist
6 days ago
Milton Keynes, Milton Keynes, United Kingdom Air IT Limited Full timeJob SummaryAir IT Limited seeks an experienced Operational Excellence Lead to join its team. The successful candidate will have a strong background in customer journey mapping and process documentation, as well as experience in managing customer feedback and complaints.Responsibilities:The Operational Excellence Lead will be responsible for integrating all...
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Customer Experience Specialist
2 weeks ago
Milton Keynes, Milton Keynes, United Kingdom Compass UK & Ireland Careers Full timeJob SummaryThe Customer Experience Specialist role is an exciting opportunity to work in a fast-paced kitchen environment, contributing to a positive and friendly work atmosphere. Your key responsibilities will include preparing delicious food, crafting visually appealing displays, and embodying our brand image. We offer competitive pay, with an estimated...
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Customer Experience Manager
2 weeks ago
Milton Keynes, Milton Keynes, United Kingdom Air IT Limited Full timeAre you passionate about enhancing customer experiences and driving meaningful change? Join Air IT as a Customer Journey Manager, where you'll play a key role in improving our end-to-end customer journey.Key Responsibilities:Customer Feedback: Send timely automated/manual surveys and gather feedback from budget holders and ad-hoc sources.Data Analysis &...
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Customer Experience Specialist
1 week ago
Milton Keynes, Milton Keynes, United Kingdom The Goddard School of Saint Charles, MO Full timeWe're seeking a Customer Experience Specialist to join our Milton Keynes store team. This is an exciting opportunity to deliver exceptional customer service and drive sales growth.As a Sales Assistant, you'll be responsible for:Providing outstanding customer service and building strong relationships with clientsMaximising sales and KPI targets through...
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Customer Experience Specialist
6 days ago
Milton Keynes, Milton Keynes, United Kingdom Roman Health Pharmacy LLC Full timeXero is a leading provider of cloud accounting and bookkeeping solutions. We are seeking an experienced Customer Experience Specialist to join our team in Roman Health Pharmacy LLC.Job SummaryWe are looking for a skilled and customer-focused professional to provide exceptional support and guidance to small business owners, bookkeepers, and accountants. The...
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Customer Experience Coordinator
4 weeks ago
Milton Keynes, Milton Keynes, United Kingdom Mechanics For Us Ltd Full timeLCV Service Advisor Position in Milton KeynesWe are looking for a highly skilled Service Advisor with a background in light commercial vehicles to join our dealership group in Milton Keynes. As a Service Advisor, you will be responsible for delivering exceptional customer service and support, working closely with our service team to manage the customer...
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Industrial Placement in Customer Experience
2 weeks ago
Milton Keynes, Milton Keynes, United Kingdom Daimler AG Full timeJoin Our TeamWe are a fast-paced and results-driven team that delivers on topics such as customer journey, digital user experience, and customer experience research projects.We are looking for someone with a degree in Business Management, Marketing, or Project Management related subject who is competent in using Microsoft Office and IT packages.
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Customer Experience Specialist
3 weeks ago
Milton Keynes, Milton Keynes, United Kingdom The Estée Lauder Companies Inc. Full timeKey ResponsibilitiesDeliver outstanding customer service: Building rapport and providing personalized recommendations to customers.Contribute to daily and weekly targets: Supporting the management team to meet sales and visual merchandising goals.Support colleagues: Working collaboratively with the team to create a memorable customer experience.
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Customer Experience Specialist
3 weeks ago
Milton Keynes, Milton Keynes, United Kingdom Dobbies Garden Centres Ltd Full timeAbout the Role:Are you passionate about delivering exceptional customer experiences? We're looking for a skilled Sales and Service Associate to join our team at Dobbies Garden Centres Ltd. As a key member of our sales floor team, you will play a vital role in providing outstanding customer service, driving sales, and maintaining high department...
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Milton Keynes, Milton Keynes, United Kingdom Daimler AG Full timeJob SummaryWe are seeking an Independent Review Specialist for Customer Experience to join our team at Daimler AG. This role is responsible for conducting independent reviews of customer interactions to ensure that they meet the highest standards of quality and excellence.The ideal candidate will have a strong understanding of customer needs and be able to...
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Customer Experience Ambassador
3 weeks ago
Milton Keynes, Milton Keynes, United Kingdom Bubble CiTea Full timeBubble CiTea is committed to providing exceptional customer experiences and delivering high-quality products. We are seeking a skilled Part-Time Beverage Specialist to join our team and contribute to our mission.Job DescriptionThe ideal candidate will possess excellent communication skills, a passion for delivering exceptional customer service, and the...
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Customer Experience Specialist
3 weeks ago
Milton Keynes, Milton Keynes, United Kingdom Hedin Automotive Group Full timeHedin Automotive Group is seeking a highly skilled and experienced Service Advisor to join our team at Mercedes-Benz of Brooklands.About Our CompanyWe operate across Europe and the UK, providing premium automotive service and excellence. Our company culture values diversity, inclusivity, and continuous improvement.Salary DetailsThe estimated annual salary...