Digital Ecommerce Transformation Specialist

16 hours ago


Milton Keynes, Milton Keynes, United Kingdom Northampton Business Directory Full time

We're seeking a skilled Digital Ecommerce Transformation Specialist to join our team at Northampton Business Directory. This role involves partnering with stakeholders across business and IT to define requirements, map processes, and ensure that all projects deliver high-quality, scalable solutions for ecommerce.

The ideal candidate will have expertise in eCommerce and omni-channel retail, as well as experience working with enterprise-level commerce cloud platforms.

Key Responsibilities:
  • Work with Technical Analysts, Subject Matter Experts, and the Delivery Team to validate acceptance criteria, adjust requirements as needed, and contribute to estimation and iteration planning sessions.
  • Analyse and document 'As Is' processes, establishing the optimal 'To Be' states to enhance business operations.
  • Support business process changes stemming from customer journey updates, collaborating with stakeholders to ensure effective implementation.
  • Develop business cases to evaluate the value of new investments, with a focus on eCommerce and omni-channel retail initiatives.

Salary: £55,000 - £65,000 per annum, depending on experience.



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