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Customer Operations Travel Coordinator
3 months ago
To Base Salary £32,000 + Bonus and Benefits
Hybrid - West London
Our client is one of the UK's longest established ski company who specialise in bespoke ski holidays within Europe and North America.
They are fully ABTA bonded and provide themselves in providing the very best experiences for their client's ski trips providing accommodation ranging from the budget conscious to luxury chalets
Due to growth and expansion, they are now recruiting for a Customer Operations Travel Coordinator
This is a key role in supporting a small team providing operational and administration support to clients and colleagues.
Applicants must have previous experience in administration, support, or in an operations role within the travel industry and will consider Senior Executives looking to progress their career in a Team Leader role.
This role is offered on a hybrid basis, 2 days in the office in West London and 3 days remote.
Customer Operations Travel Coordinator Duties:
Supporting and coaching a small team within the department
Ensuring all bookings are correct and complete before invoices and itineraries are despatched.
Liaising with suppliers to fulfil all book requests managing stop sales, amendments,
Responsible for any pre departure customer issues, changes to holidays etc
Leading the team and overseeing tasks to ensure that deadlines are met.
Customer Operations Travel Coordinator Experience Required:
Previous experience in an operations, support or administration role within the travel industry is essential.
Senior Consultants/Executives looking to progress into a team leader role will be considered.
Ability to work under pressure and meet deadlines.
Attention to detail.
Fluency in written and verbal English
Customer Operations Travel Coordinator Salary and Benefits:
Base Salary to £32,000 depending on experience + £2,000 annual bonus
22 days annual leave rising by 1 day per year of service
Career development and progression
Fam trips and travel discounts
Predominately Monday to Friday role, weekends on a rota during peak period with a day off in lieu
Hybrid working
Educationals
To apply for this Customer Operations Travel Coordinator role, please email your CV and a member of the team will in contact to discuss your application and the company
