Freight Project Coordinator

2 weeks ago


Chiswick, United Kingdom Freightserve recruitment Full time

Freightserve recruitment is looking to recruit a Freight Project Coordinator for a major Freight Forwarder based in the Chiswick area.

**Purpose of Position**

Maintain Customer Service Import & Export, ensures (within the functional scope) operational excellence, high productivity and customer satisfaction.

**Tasks**
- Dealing with multimodal transport operations (Road, Sea, Air, Import, Export, Warehousing and out of gauge cargo
- Order acceptance
- Operations consulting, planning & scheduling
- Service decision
- Ad hoc quotation to customers
- Urgent deliveries controlling, reporting
- Follow-up on cargo customs clearance and timely delivery
- File opening
- Pick-up arrangement
- Booking
- Booking of direct/back to back shipments with carrier
- Exception maganagement
- Customer Inquiries
- Call forward
- Operational Job Costing
- Arrival notification to customer
- Coordination of transit shipments activities
- Receiving of customer’s instructions
- Cooperation with customs subcontractor and control on its activities
- Subcontractor Management (capability & Performance Evaluation)
- LINK maintenance
- Provide Track & Trace info
- Irregularity management/handling within his/her responsibility
- Assure Temporary import / export files controlling / letters submitting.
- Maintain area standard operational processes
- Ensure customer retention and customer satisfaction
- Provide forwarding / logistic support to sales
- Provide performance on operational excellence and initiate corrective measures

**Requirements & Skills:

- **
- Robust functional forwarding know-how (air / logistics / SCM) preferably in Projects - Oil & Gas, mining, energy sectors.
- Toolbox and product know how
- Understanding of strategy and products

As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry.

**Job Types**: Full-time, Permanent

**Salary**: £35,000.00-£36,000.00 per year

**Benefits**:

- Additional leave
- Company pension
- Free parking
- Life insurance
- On-site parking

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- No weekends

**Experience**:

- Freight Forwarding: 3 years (required)

Ability to Commute:

- Chiswick (required)

Ability to Relocate:

- Chiswick: Relocate before starting work (required)

Work Location: In person



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