Head Of Operations

2 months ago


Swaffham, United Kingdom DCV Technologies Full time
Head of Operations
We have a fantastic opportunity for an experienced Head of Operations with experience in the Electrical / Electronic Manufacturing industry.
This would suit a Head of Operations who has worked in a small to medium sized organisation in a similar industry who can understand the business strategy and goals and identifying the gaps in current operational strategy against predicted future.
Produce an Operational Strategy for the whole operation including review of current Client Care, Warehousing and Purchasing functions, recommend changes and carry out organisational redesign as necessary.
Primary Responsibilities
* Mapping of current operational process, procedure, systems and resources against what would be typically found in a ‘best in class` operation of a similar sized operation.
* Managing the day-to-day operations of the division.
* Managing departmental systems and finances in analysing the departmental budget.
* Scheduling of production.
* Leadership of the Client Care Team.
* Oversight of purchasing process.
Performance Objectives
* Systems review: considering the scale of growth that the business would like to achieve over the next 5 years, consider if the current operational systems can accommodate this goal, identify areas of weakness and suggest appropriate solutions.
* Assist the Board by identifying long term strategic operational goals, measures and milestones that will support the achievement of defined business goals.
* Analyse productivity data and optimising staffing and production capacity.
* Use historical records to forecast future buying patterns.
* Assist to increase profitability and growth.
* Drive innovation and ideas.
Skills/Attributes Required
* Managing budgets.
* Recruiting, interviewing and developing staff.
* Working closely with other heads of departments to improve efficiency.
* Creating and delivering presentations.
* Auditing and monitoring outputs and data analysis.
* Excellent interpersonal and communication skills.
* Leadership and management skills and the ability to motivate and retain staff.
* Excellent planning and organisational skills.
Education/Experience Required
* Demonstratable experience as an Operation Manager or Head of Operations in a similar -sized operation.
* Project management skills and knowledge of methodologies such as Agile, Lean or Six Sigma.
* Time management skills and the ability to prioritise effectively and delegate when appropriate.
* Maintaining a working knowledge of their industry including challenges and opportunities in the sector
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