Operations Co-ordinator
6 months ago
**Job Description**:
Operations Co-ordinator required for a busy and growing team on the outskirts on Cambridge
Salary is depending on experience
Full-time, office based
8.00am - 5.00pm Mon to Fri
Parking on site
Training provided
Great benefits scheme
The Operations Co-ordinator should possess the following skills and abilities:
- Excellent customer service and sales skills- Three years customer service related experience- Technical aptitude with knowledge of current IT systems and an ability to use resources at hand to find solutions- Excellent Teamwork skills- Excellent verbal and written communication skills- Detail oriented and ability to handle multiple tasks and assignments-
- Possess a strong personal desire for improvement- Valid driver’s license with a clean driving record and background- Ability and willingness to work non-standard schedule: nights, weekends and holidays as/if required**Responsibilities**:
- Schedules and directs engineers to meet service demands and customer’s expectations- Communicates regularly with the other departments and other divisions to ensure that personnel are being scheduled properly by skill level, efficiency and training requirements- Communicates daily all other managers, reporting on project information, estimated time to complete jobs, labour hours and parts or material used- Maintains communication with suppliers and representatives to ensure the best buying prices are obtained- Reviews work orders, purchase invoices and time reports for accuracy, and invoice clients in a timely and accurate manner- Attend divisional meetings with the Head of Department- Reviews work orders, invoices and time reports- Specifies and makes sure that required parts are ordered in timely fashion to ensure work deadlines are met- Ensures that all company/department policies are being understood and actioned- Work with their own and other departmental members to meet company and departmental goals and objectives- Other tasks and responsibilities as required to maintain efficient Operations department
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