Property Administrator

Join our holiday dream team

We're expanding our cleaning and maintenance team and on the lookout for meticulous and enthusiastic administrators to join our sunny squad, with immediate start. As a crucial part of our seven-days-a-week operation, you'll play a vital role in supporting our valued guests and owners.

**Position**: Property Maintenance Administrator x2

Employment Type: Full-time - staggered hours from 8am to 8pm, covering 5 out of 7 days a week on a rota basis. Please note: this position requires regular lone working.

**Role**:

- Take charge of resolving on-stay maintenance and cleaning issues, ensuring all follow-up actions are promptly and efficiently completed.
- Manage and nurture the business relationship between contractors and third-party service providers, ensuring seamless collaboration for a smooth guest experience.
- Provide a first-class service to owners, keeping them updated on all aspects of maintaining their property.
- Ensure all daily tasks and administration required for the successful running of the department are completed and precisely recorded in accordance with the company's policies and procedures.

**We're looking for people with**:

- The ability to creatively troubleshoot and provide short-term and long-term solutions, demonstrating resourcefulness and problem-solving skills.
- Excellent communication, organisation, and time management skills to effectively coordinate tasks and ensure efficient operations.
- A positive and upbeat demeanour, with a good sense of humour and the ability to multi-task and thrive in our busy and fast-paced department.

**Benefits of Joining Us**:

- Be part of a reputable independent holiday letting company with a commitment to excellence.
- Enjoy a supportive and inclusive work environment that promotes personal growth and development.
- Access to comprehensive training and ongoing professional development opportunities.
- Embrace the opportunity to work in a positive and fun-filled atmosphere where your contributions are valued.

**Competitive salary and attractive benefits package, that include**:

- Discounted Holidays
- 1x free break a year in company properties
- Additional days holiday for each year worked.

‘In the face of challenges, resilient individuals rise to the occasion, armed with determination, a sense of humour and a cup of tea, ready to tackle the job head on’. If this statement aligns with your work ethic and resonates with your approach to overcoming problems, then this opportunity may be perfect for you, and we can't wait to hear from you

**Job Types**: Full-time, Permanent

**Salary**: £24,000.00-£25,000.00 per year

Schedule:

- Day shift

Supplemental pay types:

- Bonus scheme

**Experience**:

- customer service and administration: 3 years (required)

Ability to Commute:

- Swaffham, PE37 7QH (required)

Work Location: In person