Current jobs related to Customer Service and Performance Admin - Jarrow - Zenith People

  • Quality Assurance Admin

    5 months ago

    Jarrow, United Kingdom Barbour Full time

    **Company Description**: J. Barbour & Sons Ltd founded in 1894 is a British lifestyle brand, home to the iconic wax jacket we design, manufacture and market stylish functional clothing and footwear for men, women and children inspired by the unique values of the British countryside. We are the proud holder of Royal warrants, and remain true to our core...

  • Receptionist

    4 months ago

    Jarrow, United Kingdom Wilsons Auto Service Centre Full time

    Receptionist Overview: Join our team as a Receptionist at a dynamic and fast-paced Garage. As the first point of contact for our organization, you will play a crucial role in providing exceptional customer service and administrative support. **Full job description** Workshop Receptionist Workshop receptionist position is now available at a rapidly...

  • Apprentice Field Service Technician

    2 weeks ago

    Jarrow, South Tyneside, United Kingdom Nonius Full time

    About NoniusWe are a leading provider of Guest Technology solutions for the hospitality industry. Our innovative solutions enable hotels to deliver a seamless and personalized digital guest journey.Job SummaryWe are seeking a skilled Field Service Technician to join our team. As a Field Service Technician, you will be responsible for installing, maintaining,...

  • Customer Service Executive

    5 months ago

    Jarrow, United Kingdom Zenith People Full time

    This is an excellent opportunity to join a highly successful global manufacturing company based in Jarrow who are currently expanding. They have an excellent reputation for wellbeing of their staff including ample opportunities for training and progression. The business is currently seeking a number of Customer Service Executives to join their established...

  • Customer Service Executive

    5 months ago

    Jarrow, United Kingdom Zenith People Full time

    This is an excellent opportunity to join a highly successful global manufacturing company based in Jarrow who are currently expanding. They have an excellent reputation for wellbeing of their staff including ample opportunities for training and progression. The business is currently seeking a number of Customer Service Executives to join their established...

  • Child Health Information Service Team Leader

    5 months ago

    Jarrow, United Kingdom South Tyneside and Sunderland NHS Foundation Trust Full time

    Responsible for the day-to-day running of the Immunisation & Health Surveillance appointment system and the accurate input of medical data. Provide supervision to the team of Information Assistants. Assist the CHIS Manager/Assistant Manager in the Development of the Department. To ensure training needs are met for individual and service development. To...

  • Raw Materials

    4 months ago

    Jarrow, United Kingdom Barbour Full time

    **Company Description**: The Barbour story began in 1894 in South Shields in the North East of England. Founder John Barbour began supplying oilskins and other garments to protect the growing community of sailors, fishermen and dockers. Still family owned and now fifth generation, Barbour HQ remains in South Shields. Under the leadership of Chairman Dame...

  • Customer Service Representative

    5 months ago

    Jarrow, United Kingdom Nigel Wright Group Full time

    The Role Nigel Wright are delighted to be supporting a growing business with firm roots in the North of England. We are looking for a customer services representative who has experience of working in a b2b environment. **Duties**: - Provide exceptional customer service by answering incoming calls and assisting customers with their inquiries or concerns -...

  • Customer Service Advisor

    5 months ago

    Jarrow, United Kingdom Rivus Group Full time

    We have an exciting opportunity for a **Customer Service Advisor**/ Bookings Advisor to join our Customer Operations Team in South Shields on a **TEMP to PERM**, 6 month contract. As the **Customer Service Advisor**, you will be responsible for the end-to-end customer experience for our fleet customers and suppliers, ensuring that their experience with us...

  • Customer Service Advisor

    5 months ago

    Jarrow, United Kingdom MB Group Full time

    Our client has an exciting opportunity for a **Customer Service Advisor**/ Bookings Advisor to join their Customer Operations Team in Jarrow on a Full-Time, permanent position. As the **Customer Service Advisor**, you will be responsible for the end-to-end customer experience for our fleet customers and suppliers, ensuring that their experience is...

  • Customer Service Advisor

    5 months ago

    Jarrow, United Kingdom Rivus Group Full time

    We have an exciting opportunity for a **Customer Service Advisor**/ Bookings Advisor to join our Customer Operations Team in South Shields on a Full-Time, permanent position. As the **Customer Service Advisor**, you will be responsible for the end-to-end customer experience for our fleet customers and suppliers, ensuring that their experience with us is...

  • Customer Service Advisor

    5 months ago

    Jarrow, United Kingdom MB Group Full time

    Our client has an exciting opportunity for a **Customer Service Advisor**/ Bookings Advisor to join their Customer Operations Team in Jarrow on a Full-Time, **Temp to Perm 6 month contract** As the **Customer Service Advisor**, you will be responsible for the end-to-end customer experience for fleet customers and suppliers, ensuring that their experience is...

  • Customer Service Representative

    2 weeks ago

    Jarrow, South Tyneside, United Kingdom Entain Full time

    Job Title: Retail Customer ServiceAre you passionate about delivering exceptional customer service and building strong relationships? Do you enjoy working in a fast-paced environment and taking on new challenges? As a Retail Customer Service Representative at Entain, you will be an integral part of our team, responsible for providing top-notch customer...

  • Customer Service Advisor

    4 months ago

    Jarrow, United Kingdom MB Group Full time

    Our client has an exciting opportunity for a Customer Service Advisor/ Bookings Advisor to join their Customer Operations Team in Jarrow on a Full-Time basis. As the **Customer Service Advisor**, you will be responsible for the end-to-end customer experience for fleet customers and suppliers, ensuring that their experience is efficient, timely and...

  • Customer Service Advisor

    4 months ago

    Jarrow, United Kingdom Rivus Group Full time

    We have an exciting opportunity for a **Customer Service Advisor** to join our Customer Operations Team in Jarrow on a full-time basis. As the **Customer Service Advisor**, you will be responsible for the end-to-end customer experience for our fleet customers and suppliers, ensuring that their experience with us is efficient, timely and professional in line...

  • Customer Service Administrator

    5 months ago

    Jarrow, United Kingdom Zenith People Full time

    This is an excellent opportunity for a Customer Service Administrator to join a business consulting and services business in Jarrow. In this role, you will be supporting clients throughout the process from initial customer onboarding to certification. You will be able to consistently follow procedures to ensure that each stage of the client’s interaction...

  • Customer Service Assistant

    5 months ago

    Jarrow, United Kingdom EG Group Full time

    **Role**: Customer Service Assistant **Location**: Jarrow, NE32 5TX **Hours**: Part-Time Hours Available **Hourly Rate**: £10.50 Aged 18+ **Bonus Scheme**: Quarterly Bonus Incentive! **Company**: EG Group We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our welcoming Retail Forecourt store!...

  • Customer Service Executive

    5 months ago

    Jarrow, United Kingdom Pareda Recruitment Ltd Full time

    This is an excellent opportunity to join a global business at an exciting time of expansion. You responsibilities will include; - Handling inbound sales and customer service queries in a B2B environment - Providing customers with quotations - Building excellent relationships with your customer base - Identifying new opportunities with your customer in order...

  • Customer Service Assistant

    5 months ago

    Jarrow, United Kingdom Asda Express Full time

    **Role**:Customer Service Assistant **Location**:Jarrow, NE32 5XZ **Hours**:Part-Time Hours Available / Permanent **Hourly Rate**:Up to£10.50 **Bonus Scheme**:Quarterly Bonus Incentive! **Company**: Asda Express We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our welcoming Retail Forecourt...

  • Customer Service Assistant

    5 months ago

    Jarrow, United Kingdom EG Group Full time

    **Role**: Customer Service Assistant **Location**: Fellgate, NE32 5JX **Hours**: Part-Time / Full-Time Hours Available / Permanent **Hourly Rate**: £10.50 aged 18+ **Bonus Scheme**: Quarterly Bonus Incentive! **Company**: EG Group We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our...

Customer Service and Performance Admin

3 months ago

Jarrow, United Kingdom Zenith People Full time
This is an excellent opportunity to join a Manufacturing business in Jarrow. In this role, you will be delivering customer service to their customers by managing calls and emails. Additionally, you will be supporting their performance and administrative functions.
Key Responsibilities:
* Answering and managing customer calls
* Handling and resolving tickets and email queries
* Engaging in proactive problem-solving to support and retain customers
* Tracking customer orders to ensure timely deliveries
* Addressing and resolving customer complaints both verbally and through ticket
* Preparing and presenting reports on department performance
* Conducting analysis and reporting on courier, product, and service performance
* Collaborating with other departments to identify and implement improvements
* Handling miscellaneous administrative tasks as required to support the team
Requirements:
* Excellent communication skills, both written and verbal
* Strong problem-solving abilities and attention to detail
* Ability to manage multiple tasks and work effectively in a fast-paced environment
* Experience in customer service is essential; performance reporting experience is advantageous
* Proficiency in using office software and reporting tools
By joining the team, you will have the opportunity to work in a friendly and supportive environment with flexible hours that suit your lifestyle