Customer Service Executive
5 months ago
This is an excellent opportunity to join a highly successful global manufacturing company based in Jarrow who are currently expanding. They have an excellent reputation for wellbeing of their staff including ample opportunities for training and progression. The business is currently seeking a number of Customer Service Executives to join their established team.
This is an office-based role requiring a customer service driven individual, who provides a hassle-free service to our customers, whilst supporting the business growth through generation of leads, upselling and cross sales.
**Responsibilities**:
- Maintain accurate account and customer data.
- Respond to customers inquiry within SLA and aim for one call / case resolution.
- Identify and take ownership of customer concerns
- Identify new product opportunities and generate leads
- Liaise and build network with internal departments
- Upsell and cross sell new products
- Follow up on all commercial activity
- Operate effectively and adhere to current business policy and procedures
- Delivers consistent performance and achieves KPI’s and business targets
- Drives self-development
- Mange time effectively and efficiently
- Understanding of company strategy and propositions
- Support other departments
**Required Skills and Experience**:
- Excellent Communication skills
- Good attention to detail
- Commercially aware
- Experience in service/sales environment
- Minimum “A” Level Standard
- Delivery of agreed commitments and objectives
- Highly organised
- Team player
- Strong work ethic
- Complaint Management/Resolution experience desirable
- Manufacturing knowledge desirable
- Experience of Microsoft package (Excel, Word etc.) desirable
**What’s on offer**:
- £24,000 starting salary
- Discretionary bonus
- Up to 5% matched pension contribution
- 4x annual salary life assurance
- 25 days annual leave plus bank holidays
- Employee discounts through Edenred
- Eyecare Vouchers
- Cycle to work scheme
- UK Sharesave Scheme
**Job Types**: Full-time, Permanent
**Salary**: £24,000.00 per year
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
Work Location: In person
-
Customer Service Executive
5 months ago
Jarrow, United Kingdom Zenith People Full timeThis is an excellent opportunity to join a highly successful global manufacturing company based in Jarrow who are currently expanding. They have an excellent reputation for wellbeing of their staff including ample opportunities for training and progression. The business is currently seeking a number of Customer Service Executives to join their established...
-
Customer Service Executive
5 months ago
Jarrow, United Kingdom Pareda Recruitment Ltd Full timeThis is an excellent opportunity to join a global business at an exciting time of expansion. You responsibilities will include; - Handling inbound sales and customer service queries in a B2B environment - Providing customers with quotations - Building excellent relationships with your customer base - Identifying new opportunities with your customer in order...
-
Customer Service Executive
4 months ago
Jarrow, United Kingdom Essentra PLC Full timeThis is a dynamic working environment and one where career progression is taken very seriously and is fully supported. **Job Requirements** - Give remarkable service at all times, managing customer expectations by liaising with other departments/service providers to deliver on promises - Maintain accurate customer records and sales development activities. -...
-
Customer Service Advisor
4 months ago
Jarrow, United Kingdom Rivus Group Full timeWe have an exciting opportunity for a **Customer Service Advisor** to join our Customer Operations Team in Jarrow on a full-time basis. As the **Customer Service Advisor**, you will be responsible for the end-to-end customer experience for our fleet customers and suppliers, ensuring that their experience with us is efficient, timely and professional in line...
-
Customer Development Executive
2 weeks ago
Jarrow, South Tyneside, United Kingdom McCurrach Full timeAbout the RoleWe are seeking a highly motivated and results-driven Customer Development Executive to join our team at McCurrach. As a key member of our sales team, you will be responsible for driving sales growth and market share in the soft drinks category within your defined territory.Key ResponsibilitiesPartner with customers to build strong relationships...
-
Customer Service Advisor
4 months ago
Jarrow, United Kingdom MB Group Full timeOur client has an exciting opportunity for a Customer Service Advisor/ Bookings Advisor to join their Customer Operations Team in Jarrow on a Full-Time basis. As the **Customer Service Advisor**, you will be responsible for the end-to-end customer experience for fleet customers and suppliers, ensuring that their experience is efficient, timely and...
-
Customer Service Administrator
5 months ago
Jarrow, United Kingdom Zenith People Full timeThis is an excellent opportunity for a Customer Service Administrator to join a business consulting and services business in Jarrow. In this role, you will be supporting clients throughout the process from initial customer onboarding to certification. You will be able to consistently follow procedures to ensure that each stage of the client’s interaction...
-
Customer Service Advisor
5 months ago
Jarrow, United Kingdom Rivus Group Full timeWe have an exciting opportunity for a **Customer Service Advisor**/ Bookings Advisor to join our Customer Operations Team in South Shields on a Full-Time, permanent position. As the **Customer Service Advisor**, you will be responsible for the end-to-end customer experience for our fleet customers and suppliers, ensuring that their experience with us is...
-
Customer Service Advisor
5 months ago
Jarrow, United Kingdom Rivus Group Full timeWe have an exciting opportunity for a **Customer Service Advisor**/ Bookings Advisor to join our Customer Operations Team in South Shields on a **TEMP to PERM**, 6 month contract. As the **Customer Service Advisor**, you will be responsible for the end-to-end customer experience for our fleet customers and suppliers, ensuring that their experience with us...
-
Customer Service Advisor
5 months ago
Jarrow, United Kingdom MB Group Full timeOur client has an exciting opportunity for a **Customer Service Advisor**/ Bookings Advisor to join their Customer Operations Team in Jarrow on a Full-Time, permanent position. As the **Customer Service Advisor**, you will be responsible for the end-to-end customer experience for our fleet customers and suppliers, ensuring that their experience is...
-
Customer Service Advisor
5 months ago
Jarrow, United Kingdom MB Group Full timeOur client has an exciting opportunity for a **Customer Service Advisor**/ Bookings Advisor to join their Customer Operations Team in Jarrow on a Full-Time, **Temp to Perm 6 month contract** As the **Customer Service Advisor**, you will be responsible for the end-to-end customer experience for fleet customers and suppliers, ensuring that their experience is...
-
Customer Development Executive
2 months ago
Jarrow, United Kingdom McCurrach Full timeOverview Customer Development Executive – Britvic Location –Jarrow & Surrounding areas (Ideal postcode NE32) Permanent ,Full time – 40 hours per week Salary £29,750 basic + 20% Bonus Ready to supercharge your Sales career? Passionate about the biggest and best soft drinks brands? At Britvic, we’re on a journey to become the...
-
Customer Service Representative
5 months ago
Jarrow, United Kingdom Nigel Wright Group Full timeThe Role Nigel Wright are delighted to be supporting a growing business with firm roots in the North of England. We are looking for a customer services representative who has experience of working in a b2b environment. **Duties**: - Provide exceptional customer service by answering incoming calls and assisting customers with their inquiries or concerns -...
-
Customer Service Representative
2 weeks ago
Jarrow, South Tyneside, United Kingdom Entain Full timeJob Title: Retail Customer ServiceAre you passionate about delivering exceptional customer service and building strong relationships? Do you enjoy working in a fast-paced environment and taking on new challenges? As a Retail Customer Service Representative at Entain, you will be an integral part of our team, responsible for providing top-notch customer...
-
Customer Service Assistant
5 months ago
Jarrow, United Kingdom EG Group Full time**Role**: Customer Service Assistant **Location**: Jarrow, NE32 5TX **Hours**: Part-Time Hours Available **Hourly Rate**: £10.50 Aged 18+ **Bonus Scheme**: Quarterly Bonus Incentive! **Company**: EG Group We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our welcoming Retail Forecourt store!...
-
Customer Service Assistant
5 months ago
Jarrow, United Kingdom Asda Express Full time**Role**:Customer Service Assistant **Location**:Jarrow, NE32 5XZ **Hours**:Part-Time Hours Available / Permanent **Hourly Rate**:Up to£10.50 **Bonus Scheme**:Quarterly Bonus Incentive! **Company**: Asda Express We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our welcoming Retail Forecourt...
-
Customer Development Executive
1 week ago
Jarrow, South Tyneside, United Kingdom McCurrach Full timeJob DescriptionOverviewCustomer Development Executive – BritvicLocation – Jarrow & Surrounding areas (Ideal postcode NE32)Permanent ,Full time – 40 hours per weekSalary £29,750 basic + 20% BonusAt McCurrach, we're on a journey to become the most dynamic soft drinks company.We offer consumers a range of family favourites and global premium brands such...
-
Customer Service Assistant
5 months ago
Jarrow, United Kingdom EG Group Full time**Role**: Customer Service Assistant **Location**: Fellgate, NE32 5JX **Hours**: Part-Time / Full-Time Hours Available / Permanent **Hourly Rate**: £10.50 aged 18+ **Bonus Scheme**: Quarterly Bonus Incentive! **Company**: EG Group We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our...
-
Customer Service Lead
3 weeks ago
Jarrow, South Tyneside, United Kingdom DEE SET LOGISTICS LIMITED Full timeAbout the RoleWe are seeking a highly motivated and experienced Retail Supervisor to join our team at Morrisons. As a Retail Supervisor, you will be responsible for leading a team of sales assistants and ensuring that the store is run efficiently and effectively.Key ResponsibilitiesLead a team of sales assistants to achieve sales targets and provide...
-
Customer Service Lead
3 weeks ago
Jarrow, South Tyneside, United Kingdom DEE SET LOGISTICS LIMITED Full timeAbout the RoleWe are seeking a highly motivated and experienced Retail Supervisor to join our team at Morrisons. As a Retail Supervisor, you will be responsible for leading a team of sales assistants and ensuring that the store is run efficiently and effectively.Key ResponsibilitiesLead a team of sales assistants to achieve sales targets and provide...