Customer Service Representative

4 weeks ago


Jarrow, South Tyneside, United Kingdom Entain Full time
Job Title: Retail Customer Service

Are you passionate about delivering exceptional customer service and building strong relationships? Do you enjoy working in a fast-paced environment and taking on new challenges? As a Retail Customer Service Representative at Entain, you will be an integral part of our team, responsible for providing top-notch customer service and driving sales in our betting shops.

Key Responsibilities:

  • Deliver outstanding customer service to our customers, ensuring their needs are met and exceeded.
  • Process customer transactions, including cash handling and operating betting terminals.
  • Help customers navigate our products and services, providing expert advice and guidance.
  • Work collaboratively with the shop team to achieve sales targets and drive business growth.
  • Maintain high shop standards, ensuring a clean and welcoming environment for our customers.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Self-motivated and proactive, with a passion for delivering exceptional customer service.
  • Ability to work independently and as part of a team.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for career development and progression.
  • A supportive and inclusive work environment.
  • Access to training and development programs.

At Entain, we believe in the importance of a healthy work-life balance and commit to providing our employees with a positive and supportive work environment. If you are passionate about delivering exceptional customer service and building strong relationships, we encourage you to apply for this exciting opportunity.



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