Customer Service Administrator
2 weeks ago
This is an excellent opportunity for a Customer Service Administrator to join a business consulting and services business in Jarrow.
In this role, you will be supporting clients throughout the process from initial customer onboarding to certification. You will be able to consistently follow procedures to ensure that each stage of the client’s interaction is documented and that they continued to be moved through the process as smoothly and as efficiently as possible.
Our client pride themselves on putting their customers first, making sure their customers enjoy the experience of working with them. They are looking for an individual who is customer focused, team spirited individual to join their vibrant and fun team.
**Responsibilities**:
- Managing the customer journey from inception until certification ensuring each part of the certification process is adhered to.
- Managing the booking process as needed across the scheme, this involves assessor allocation and coordination of “at location” and remote assessments with customers who may have multiple sites
- Ensuring all data in the CRM is kept up to date as per the process to ensure all information is up to date and tagged accordingly.
- Support Marketing Executive as and when needed across campaigns
Experience and skills:
- They have at least 3 year’s experience in a busy office environment
- Able to work across multiple systems such as, Microsoft Applications and CRM systems
- An understanding of the importance of a Quality Management System and processes
- Demonstrate the ability to confidently communicate with internal and external stakeholders
- Confident in customer service handling and telephone enquiries
- Work at a fast pace whilst retaining high quality of work
Pay: £23,400.00-£26,000.00 per year
Schedule:
- Monday to Friday
Work Location: In person
-
Customer Service Administrator
3 weeks ago
Jarrow, United Kingdom Zenith People Full timeThis is an excellent opportunity for a Customer Service Administrator to join a business consulting and services business in Jarrow. In this role, you will be supporting clients throughout the process from initial customer onboarding to certification. You will be able to consistently follow procedures to ensure that each stage of the client’s interaction...
-
Customer Service Administrator
3 weeks ago
Jarrow, United Kingdom Zenith People Full timeThis is an excellent opportunity for a Customer Service Administrator to join a business consulting and services business in Jarrow.In this role, you will be supporting clients throughout the process from initial customer onboarding to certification. You will be able to consistently follow procedures to ensure that each stage of the client’s interaction is...
-
Customer Service Administrator
2 weeks ago
Jarrow, United Kingdom Zenith People LTD Full timeThis is an excellent opportunity for a Customer Service Administrator to join a business consulting and services business in Jarrow. In this role, you will be supporting clients throughout the process from initial customer onboarding to certification. You will be able to consistently follow procedures to ensure that each stage of the client’s interaction...
-
Customer Service Sales Administrator
4 weeks ago
Jarrow, United Kingdom Westray Recruitment Consultants Ltd Full timeA starting salary of £20,320 (£10.42 per hour based on a 37.5 hour week) - Full time permanent role - Working hours of Monday - Thursday 9-5 Friday 8.30 -4.30 - You will work with a productive, energetic and friendly team allowing you to develop and learn as you work - 23 days holiday plus 8 bank holidays **THE BUSINESS**: This is a fantastic opportunity...
-
Customer Service Advisor
7 days ago
Jarrow, United Kingdom Rivus Group Full timeWe have an exciting opportunity for a **Customer Service Advisor** to join our Customer Operations Team in Jarrow on a full-time basis. As the **Customer Service Advisor**, you will be responsible for the end-to-end customer experience for our fleet customers and suppliers, ensuring that their experience with us is efficient, timely and professional in line...
-
Customer Service Advisor
7 days ago
Jarrow, United Kingdom MB Group Full timeOur client has an exciting opportunity for a Customer Service Advisor/ Bookings Advisor to join their Customer Operations Team in Jarrow on a Full-Time basis. As the **Customer Service Advisor**, you will be responsible for the end-to-end customer experience for fleet customers and suppliers, ensuring that their experience is efficient, timely and...
-
Customer Service Advisor
2 weeks ago
Jarrow, United Kingdom Rivus Group Full timeWe have an exciting opportunity for a **Customer Service Advisor**/ Bookings Advisor to join our Customer Operations Team in South Shields on a Full-Time, permanent position. As the **Customer Service Advisor**, you will be responsible for the end-to-end customer experience for our fleet customers and suppliers, ensuring that their experience with us is...
-
Customer Service Advisor
2 weeks ago
Jarrow, United Kingdom Rivus Group Full timeWe have an exciting opportunity for a **Customer Service Advisor**/ Bookings Advisor to join our Customer Operations Team in South Shields on a **TEMP to PERM**, 6 month contract. As the **Customer Service Advisor**, you will be responsible for the end-to-end customer experience for our fleet customers and suppliers, ensuring that their experience with us...
-
Customer Service Advisor
2 weeks ago
Jarrow, United Kingdom MB Group Full timeOur client has an exciting opportunity for a **Customer Service Advisor**/ Bookings Advisor to join their Customer Operations Team in Jarrow on a Full-Time, **Temp to Perm 6 month contract** As the **Customer Service Advisor**, you will be responsible for the end-to-end customer experience for fleet customers and suppliers, ensuring that their experience is...
-
Customer Service Advisor
2 weeks ago
Jarrow, United Kingdom MB Group Full timeOur client has an exciting opportunity for a **Customer Service Advisor**/ Bookings Advisor to join their Customer Operations Team in Jarrow on a Full-Time, permanent position. As the **Customer Service Advisor**, you will be responsible for the end-to-end customer experience for our fleet customers and suppliers, ensuring that their experience is...
-
Customer Service Advisor
2 weeks ago
Jarrow, South Tyneside, United Kingdom MB Group Full timeOur client has an exciting opportunity for a Customer Service Advisor/ Bookings Advisor to join their Customer Operations Team in Jarrow on a Full-Time basis.As the Customer Service Advisor, you will be responsible for the end-to-end customer experience for fleet customers and suppliers, ensuring that their experience is efficient, timely and professional in...
-
Customer Service Sales Administrator
3 weeks ago
Jarrow, United Kingdom Westray Recruitment Group Full time**WHAT IS IN IT FOR YOU** - A starting salary of £19,575 - Full time permanent role - Working hours of Monday - Thursday 9-5 Friday 8.30 -4.30 - You will work with a productive, energetic and friendly team allowing you to develop and learn as you work - 23 days holiday plus 8 bank holidays **THE BUSINESS** This is a fantastic opportunity to join a...
-
Customer Service Sales Administrator
3 weeks ago
Jarrow, United Kingdom Westray Recruitment Group Full time**WHAT IS IN IT FOR YOU** - A starting salary of £20,320 (£10.42 per hour based on a 37.5 hour week) - Full time permanent role - Working hours of Monday - Thursday 9-5 Friday 8.30 -4.30 - You will work with a productive, energetic and friendly team allowing you to develop and learn as you work - 23 days holiday plus 8 bank holidays **THE BUSINESS** This...
-
Customer Service Sales Admin
3 weeks ago
Jarrow, United Kingdom Westray Recruitment Group Full time**WHAT IS IN IT FOR YOU** - A starting salary of £19,575 - Full time permanent role - Working hours of Monday - Thursday 9-5 Friday 8.30 -4.30 - You will work with a productive, energetic and friendly team allowing you to develop and learn as you work - 23 days holiday plus 8 bank holidays **THE BUSINESS** This is a fantastic opportunity to join a...
-
Administrator
2 weeks ago
Jarrow, United Kingdom MB Group Full timeOur client has an exciting opportunity for a **Workshop Administrator** to join their Customer Operations Team in Jarrow on a Full-Time, permanent position. As a **Workshop Administrator**, you’ll play a part in keeping some of the UK’s biggest brands on the road, responsible for ensuring the most efficient and highest possible standard of customer...
-
Administrator
2 weeks ago
Jarrow, United Kingdom Rivus Group Full timeThis is an exciting opportunity for a **Workshop Administrator** to join our team. As a **Workshop Administrator**, you’ll play a part in keeping some of the UK’s biggest brands on the road, responsible for ensuring the most efficient and highest possible standard of customer service and depot administration procedures. Working as part of the team to...
-
Customer Feedback Officer
2 weeks ago
Jarrow, South Tyneside, United Kingdom Service Care Solutions Ltd Full timeJob Title - Customer Feedback Officer Location - South shields NE34 Contract - Temp Hours - 37 The Role Summary Our client is currently seeking a skilled and experienced Customer Feedback Officer to join their repairs and maintenance team.As a Customer Feedback Officer, you will be responsible for answering customer queries, feedback, and...
-
Administrator
4 weeks ago
Jarrow, United Kingdom UTS Engineering ltd Full timeUTS Engineering are looking for a CRM Administrator oversees the CRM system’s functionality, customizing it to fit the company’s needs, manage user access, creates reports and dashboards, and provides technical support. You will play a critical role in optimizing the CRM’s performance and ensuring its effective utilization across the group of...
-
Administrator
4 weeks ago
Jarrow, United Kingdom UTS Engineering ltd Full timeUTS Engineering are looking for a CRM Administrator oversees the CRM system’s functionality, customizing it to fit the company’s needs, manage user access, creates reports and dashboards, and provides technical support. You will play a critical role in optimizing the CRM’s performance and ensuring its effective utilization across the group of...
-
Customer Service Representative
3 weeks ago
Jarrow, United Kingdom Nigel Wright Group Full timeThe Role Nigel Wright are delighted to be supporting a growing business with firm roots in the North of England. We are looking for a customer services representative who has experience of working in a b2b environment. **Duties**: - Provide exceptional customer service by answering incoming calls and assisting customers with their inquiries or concerns -...
