Current jobs related to Customer Service Administrator - Jarrow - Zenith People LTD

  • Customer Service Administrator

    3 months ago

    Jarrow, United Kingdom Zenith People Full time

    This is an excellent opportunity for a Customer Service Administrator to join a business consulting and services business in Jarrow. In this role, you will be supporting clients throughout the process from initial customer onboarding to certification. You will be able to consistently follow procedures to ensure that each stage of the client’s interaction...

  • Customer Service Advisor

    3 months ago

    Jarrow, United Kingdom Rivus Group Full time

    We have an exciting opportunity for a **Customer Service Advisor** to join our Customer Operations Team in Jarrow on a full-time basis. As the **Customer Service Advisor**, you will be responsible for the end-to-end customer experience for our fleet customers and suppliers, ensuring that their experience with us is efficient, timely and professional in line...

  • Customer Service Advisor

    3 months ago

    Jarrow, United Kingdom MB Group Full time

    Our client has an exciting opportunity for a Customer Service Advisor/ Bookings Advisor to join their Customer Operations Team in Jarrow on a Full-Time basis. As the **Customer Service Advisor**, you will be responsible for the end-to-end customer experience for fleet customers and suppliers, ensuring that their experience is efficient, timely and...

  • Customer Service Advisor

    3 months ago

    Jarrow, United Kingdom MB Group Full time

    Our client has an exciting opportunity for a **Customer Service Advisor**/ Bookings Advisor to join their Customer Operations Team in Jarrow on a Full-Time, permanent position. As the **Customer Service Advisor**, you will be responsible for the end-to-end customer experience for our fleet customers and suppliers, ensuring that their experience is...

  • Customer Service Advisor

    3 months ago

    Jarrow, United Kingdom MB Group Full time

    Our client has an exciting opportunity for a **Customer Service Advisor**/ Bookings Advisor to join their Customer Operations Team in Jarrow on a Full-Time, **Temp to Perm 6 month contract** As the **Customer Service Advisor**, you will be responsible for the end-to-end customer experience for fleet customers and suppliers, ensuring that their experience is...

  • Customer Service Advisor

    3 months ago

    Jarrow, United Kingdom Rivus Group Full time

    We have an exciting opportunity for a **Customer Service Advisor**/ Bookings Advisor to join our Customer Operations Team in South Shields on a Full-Time, permanent position. As the **Customer Service Advisor**, you will be responsible for the end-to-end customer experience for our fleet customers and suppliers, ensuring that their experience with us is...

  • Customer Service Advisor

    3 months ago

    Jarrow, United Kingdom Rivus Group Full time

    We have an exciting opportunity for a **Customer Service Advisor**/ Bookings Advisor to join our Customer Operations Team in South Shields on a **TEMP to PERM**, 6 month contract. As the **Customer Service Advisor**, you will be responsible for the end-to-end customer experience for our fleet customers and suppliers, ensuring that their experience with us...

  • Administrator

    3 months ago

    Jarrow, United Kingdom MB Group Full time

    Our client has an exciting opportunity for a **Workshop Administrator** to join their Customer Operations Team in Jarrow on a Full-Time, permanent position. As a **Workshop Administrator**, you’ll play a part in keeping some of the UK’s biggest brands on the road, responsible for ensuring the most efficient and highest possible standard of customer...

  • Administrator

    3 months ago

    Jarrow, United Kingdom Rivus Group Full time

    This is an exciting opportunity for a **Workshop Administrator** to join our team. As a **Workshop Administrator**, you’ll play a part in keeping some of the UK’s biggest brands on the road, responsible for ensuring the most efficient and highest possible standard of customer service and depot administration procedures. Working as part of the team to...

  • Administrator

    4 months ago

    Jarrow, United Kingdom UTS Engineering ltd Full time

    UTS Engineering are looking for a CRM Administrator oversees the CRM system’s functionality, customizing it to fit the company’s needs, manage user access, creates reports and dashboards, and provides technical support. You will play a critical role in optimizing the CRM’s performance and ensuring its effective utilization across the group of...

  • Workshop Administrator

    3 months ago

    Jarrow, United Kingdom MattBurton Associates Full time

    We are industry leaders in HGV and LCV fleet management and, from major retailers to key service providers, over 200,000 vehicles come through our doors each year. Not only that, but we are leading the charge towards Electric Vehicles, partnering with customers to move towards a more sustainable future. **What keeps our wheels turning?** That's easy. Our...

  • Administrator

    4 months ago

    Jarrow, United Kingdom Stapleton House Nursing Home Full time

    Responsibilities: - Perform clerical duties, including data entry, filing, and organizing documents - Proofread and edit documents for accuracy and clarity - Assist with personal tasks and provide administrative support to executives - Enter orders into the system and ensure accurate and timely order entry - Transcribe meeting minutes and other important...

  • Administrator

    3 months ago

    Jarrow, United Kingdom Stapleton House Nursing Home Full time

    Responsibilities: - Perform clerical duties, including data entry, filing, and organizing documents - Proofread and edit documents for accuracy and clarity - Assist with personal tasks and provide administrative support to executives - Enter orders into the system and ensure accurate and timely order entry - Transcribe meeting minutes and other important...

  • Customer Service Representative

    4 months ago

    Jarrow, United Kingdom Nigel Wright Group Full time

    The Role Nigel Wright are delighted to be supporting a growing business with firm roots in the North of England. We are looking for a customer services representative who has experience of working in a b2b environment. **Duties**: - Provide exceptional customer service by answering incoming calls and assisting customers with their inquiries or concerns -...

  • Customer Service Assistant

    3 months ago

    Jarrow, United Kingdom EG Group Full time

    **Role**: Customer Service Assistant **Location**: Jarrow, NE32 5TX **Hours**: Part-Time Hours Available **Hourly Rate**: £10.50 Aged 18+ **Bonus Scheme**: Quarterly Bonus Incentive! **Company**: EG Group We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our welcoming Retail Forecourt store!...

  • Customer Service Assistant

    4 months ago

    Jarrow, United Kingdom Asda Express Full time

    **Role**:Customer Service Assistant **Location**:Jarrow, NE32 5XZ **Hours**:Part-Time Hours Available / Permanent **Hourly Rate**:Up to£10.50 **Bonus Scheme**:Quarterly Bonus Incentive! **Company**: Asda Express We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our welcoming Retail Forecourt...

  • Customer Service Executive

    4 months ago

    Jarrow, United Kingdom Pareda Recruitment Ltd Full time

    This is an excellent opportunity to join a global business at an exciting time of expansion. You responsibilities will include; - Handling inbound sales and customer service queries in a B2B environment - Providing customers with quotations - Building excellent relationships with your customer base - Identifying new opportunities with your customer in order...

  • Customer Service Assistant

    3 months ago

    Jarrow, United Kingdom EG Group Full time

    **Role**: Customer Service Assistant **Location**: Fellgate, NE32 5JX **Hours**: Part-Time / Full-Time Hours Available / Permanent **Hourly Rate**: £10.50 aged 18+ **Bonus Scheme**: Quarterly Bonus Incentive! **Company**: EG Group We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our...

  • Customer Service Executive

    4 months ago

    Jarrow, United Kingdom Zenith People Full time

    This is an excellent opportunity to join a highly successful global manufacturing company based in Jarrow who are currently expanding. They have an excellent reputation for wellbeing of their staff including ample opportunities for training and progression. The business is currently seeking a number of Customer Service Executives to join their established...

  • Customer Service Executive

    4 months ago

    Jarrow, United Kingdom Zenith People Full time

    This is an excellent opportunity to join a highly successful global manufacturing company based in Jarrow who are currently expanding. They have an excellent reputation for wellbeing of their staff including ample opportunities for training and progression. The business is currently seeking a number of Customer Service Executives to join their established...

Customer Service Administrator

4 months ago

Jarrow, United Kingdom Zenith People LTD Full time

This is an excellent opportunity for a Customer Service Administrator to join a business consulting and services business in Jarrow.

In this role, you will be supporting clients throughout the process from initial customer onboarding to certification. You will be able to consistently follow procedures to ensure that each stage of the client’s interaction is documented and that they continued to be moved through the process as smoothly and as efficiently as possible.

Our client pride themselves on putting their customers first, making sure their customers enjoy the experience of working with them. They are looking for an individual who is customer focused, team spirited individual to join their vibrant and fun team.

Responsibilities:

  • Customer handling and answering enquires via phone, email, social media and webchat
  • Managing the customer journey from inception until certification ensuring each part of the certification process is adhered to.
  • Onboarding of new clients against the scheme requirements, including new client application reviews.
  • Managing the booking process as needed across the scheme, this involves assessor allocation and coordination of "at location" and remote assessments with customers who may have multiple sites
  • Ensuring all data in the CRM is kept up to date as per the process to ensure all information is up to date and tagged accordingly.
  • Support New Business Development Executive on applications/leads as and when needed
  • Support Marketing Executive as and when needed across campaigns

Experience and skills:

  • They have at least 3 year’s experience in a busy office environment
  • Able to work across multiple systems such as, Microsoft Applications and CRM systems
  • An understanding of the importance of a Quality Management System and processes
  • Demonstrate the ability to confidently communicate with internal and external stakeholders
  • Confident in customer service handling and telephone enquiries
  • Work at a fast pace whilst retaining high quality of work