We have other current jobs related to this field that you can find below
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Customer Experience Coordinator
3 months ago
Camden, United Kingdom One Housing Group Full time**Customer Experience Coordinator** We are One Housing and we create places for people to call home and support them to live well. With a breadth of services and expertise to help people whatever their housing, care, or support needs. The One Housing Property Services teams are friendly, knowledgeable and we love what we do. We are proud of our expertise...
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Customer Experience Associate
4 weeks ago
London Area, United Kingdom Management Dynamics Full timeHave you ever wondered how companies create and deliver exceptional customer experiences? Do you thrive in a dynamic and collaborative environment? Are you looking to start your career, or have you graduated from Uni and your first role isn’t what you thought it would be? If any of these resonate with you, then we have an exciting opportunity for you to...
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Customer Experience Associate
4 weeks ago
London Area, United Kingdom Management Dynamics Full timeHave you ever wondered how companies create and deliver exceptional customer experiences? Do you thrive in a dynamic and collaborative environment? Are you looking to start your career, or have you graduated from Uni and your first role isn’t what you thought it would be? If any of these resonate with you, then we have an exciting opportunity for you to...
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Customer Experience Coordinator
3 months ago
Camden, United Kingdom One Housing Group Full time**The role** We have a fantastic opportunity for someone to join us in the position of Customer Experience Coordinator in Camden, London. **Location**: Hybrid working (attendance is required at One Housing's Head Office in Camden at least three days per week) **Salary**: £29,301 - £29,600 **Hours**: 35 per week, Monday to Friday Your responsibilities...
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Customer Officer
2 months ago
Camden, United Kingdom Page Personnel Full timeLeading G15 Housing Association - 3 Month temp contract - ASAP Start **About Our Client**: The client is a Housing Association. The Key Responsibilities - To Hold meetings to support key team members in the central team to investigate and report on performance in key areas to resolve complex issues. - To produce monthly report on all performance and inform...
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Client Experience Associate
2 weeks ago
London Area, United Kingdom Miryco Consultants Ltd Full timeMiryco Consultants are working with a top tier asset manager to recruit a Client Experience Associate to join their passionate team on a 50 week fixed-term contract.Responsibilities:Managing client relationships, ensuring that high quality client service is delivered.Dealing with client queries and monitoring their progress from start to finish to ensure...
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Client Experience Associate
1 week ago
London Area, United Kingdom Miryco Consultants Ltd Full timeMiryco Consultants are working with a top tier asset manager to recruit a Client Experience Associate to join their passionate team on a 50 week fixed-term contract.Responsibilities:Managing client relationships, ensuring that high quality client service is delivered.Dealing with client queries and monitoring their progress from start to finish to ensure...
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Customer Experience Specialist
2 weeks ago
London Area, United Kingdom Reed Full timeOne of our clients, a leading B2B supplier of high-quality baked goods, dedicated to providing exceptional products and services to our clients. Our team is passionate about baking and committed to delivering excellence in every interaction.Job Description: We are seeking a motivated and customer-focused individual to join our team as a Customer Experience...
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Customer Experience Specialist
2 weeks ago
London Area, United Kingdom Reed Full timeOne of our clients, a leading B2B supplier of high-quality baked goods, dedicated to providing exceptional products and services to our clients. Our team is passionate about baking and committed to delivering excellence in every interaction.Job Description: We are seeking a motivated and customer-focused individual to join our team as a Customer Experience...
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Customer Experience Executive
1 week ago
London Area, United Kingdom Alexander Steele Recruitment Full timeOur client is an exciting, innovative, award-winning business within the food and beverage industry, committed to creating high-quality and tasty savoury and sweet treats that stand out in the market.They are keen to continue their growth so are looking for a passionate and driven Customer Experience Executive. The role falls under the Customer Experience...
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Customer Experience Executive
2 weeks ago
London Area, United Kingdom Alexander Steele Recruitment Full timeOur client is an exciting, innovative, award-winning business within the food and beverage industry, committed to creating high-quality and tasty savoury and sweet treats that stand out in the market.They are keen to continue their growth so are looking for a passionate and driven Customer Experience Executive. The role falls under the Customer Experience...
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Customer Experience Analyst
3 days ago
London Area, United Kingdom Brook Green Supply Full timeJob summary:Brook Green Supply are an independent B2B energy supply company. You will be working alongside a vastly experienced team who have operated in the energy industry for many years, providing a fantastic career opportunity for a determined, flexible, and driven individual, with personal development and progression aligned to the continued growth and...
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Customer Experience Analyst
3 days ago
London Area, United Kingdom Brook Green Supply Full timeJob summary:Brook Green Supply are an independent B2B energy supply company. You will be working alongside a vastly experienced team who have operated in the energy industry for many years, providing a fantastic career opportunity for a determined, flexible, and driven individual, with personal development and progression aligned to the continued growth and...
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Customer Experience Manager
2 weeks ago
London Area, United Kingdom ManpowerGroup Full timeJob Title: Indirect Ecommerce Customer Experience Manager Location: London (Hybrid)Contract: Six MonthOVERVIEW As part of the Marketplaces team, the Customer Experience Manager is responsible for the management, planning, and activation of the new experiences to deliver the marketplace program KPIs Job DescriptionAct as SME in Marketplace, eRetail and...
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Customer Experience Manager
1 week ago
London Area, United Kingdom ManpowerGroup Full timeJob Title: Indirect Ecommerce Customer Experience Manager Location: London (Hybrid)Contract: Six MonthOVERVIEW As part of the Marketplaces team, the Customer Experience Manager is responsible for the management, planning, and activation of the new experiences to deliver the marketplace program KPIs Job DescriptionAct as SME in Marketplace, eRetail and...
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Junior Account Manager/Senior Account Executive
18 hours ago
London Area, United Kingdom Ted Experience Full timeSenior Account Executive / Junior Account Manager @ Ted ExperienceAbout Ted Experience: Bespoke workforce solutions to sell, sample, demonstrate and audit for the world’s largest companies – optimised by Ted-technology. At Ted, we blend expert staffing, innovative technology, and streamlined processes to remove the typical challenges associated with...
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Head of Customer Experience
2 weeks ago
Greater Oxford Area, United Kingdom Crowcon Detection Instruments Ltd. Full timeHead of Customer Experience Crowcon Detection Instruments Ltd. is looking to recruit to the Operations department a Head of Customer Experience to contribute to delivering company growth goals. This is a local role reporting to the Operations Director. Company: Crowcon Detection Instruments Ltd, 172 Brook Drive, Milton Park, Abingdon, Oxfordshire, OX14...
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Head of Customer Experience
1 week ago
Greater Oxford Area, United Kingdom Crowcon Detection Instruments Ltd. Full timeHead of Customer Experience Crowcon Detection Instruments Ltd. is looking to recruit to the Operations department a Head of Customer Experience to contribute to delivering company growth goals. This is a local role reporting to the Operations Director. Company: Crowcon Detection Instruments Ltd, 172 Brook Drive, Milton Park, Abingdon, Oxfordshire, OX14...
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Customer Success Associate
3 months ago
Camden Town, United Kingdom ripple+ Full time**About ripple⁺** Ripple is a consumer wellness brand offering single-use recyclable diffusers made from natural, organic ingredients. Their botanical blends are a non-addictive, nicotine free alternative to smoking & vaping. Whether trying to quit e-cigarettes or simply seeking a recreational plant-powered puff, Ripple is revolutionising a healthier...
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Customer Service Advisor
3 months ago
Camden, United Kingdom GLL Full timeGLL is looking for a Customer Service Advisor at Kentish Town Sports Centre. If you have the passion for people, ability to deliver a first-class customer service experience, this is your chance to be part of one of the largest leisure groups in the UK. As Customer Service Advisor, you'll enjoy making a difference to every person who walks through our...
Customer Experience Associate
2 months ago
Role DescriptionnThis is a full-time, hybrid role, for a Customer Experience Associate. This role will be 3-4 days based in office. As a Customer Experience Associate, you will be responsible for providing excellent customer support and ensuring customer satisfaction. This is a great opportunity for someone with some pre-existing Customer Experience who is looking for the opportunity to further develop their skills, with those that demonstrate aptitude for improving the performance of the Customer Experience function to have the opportunity for growth and expand their responsibilities into the Logistics and Warehousing sphere. This is suited to juniors only. Managers or directors are not aligned to this level of vacancy.
ResponsibilitiesnBe the first point of contact for online visitorsnEnsure all customer queries are responded to in a timely and engaging manner using customer services platform GorgiasnBecoming a product expert, knowing our range inside out and understanding how to help a customer navigate the collectionnBuild and maintain online customer relationships offering a custom service that inspires brand loyaltynImmediately escalating sensitive complaints or issues that require urgent attentionnWork closely with other key internal teams within the business to resolve day-to-day queriesnBuild data to report on customer issues and product feedback that the wider team can use to drive improvementsnAdministrate and oversee the returns process, ensuring refunds and stock processes are adhered tonNavigate the Warehouse Management System (WMS) to pull order and product information in order to respond to customers quickly and efficientlynCommunicate directly with our international 3PL’s to request order updates and to organise replacement orders where requirednContinuously evaluate and identify opportunities to drive process improvements that positively impact the customer experience
Key Experiencen1+ years in a customer service rolenUse of Shopify platform is preferablenDecent standard of IT literacy – maintaining customer feedback report on Microsoft Excel
Key AttributesnExcellent customer service and communication skillsnAn enthusiastic and positive attitude with the willingness to learnnSelf-motivated and able to multitasknA mindset of continuous improvement
At The Nue Co. we are redefining supplements. The way you feel about them, the way you take them, the way you buy them. The Nue Co. is one of the most innovative players in the self-care/supplement industry, best known for category-defying probiotics, nootropics and functional fragrance. We merge science and natural innovation to offer functional supplements to those who are mindful of their health, but not defined by it.
