Customer Experience Specialist
3 weeks ago
One of our clients, a leading B2B supplier of high-quality baked goods, dedicated to providing exceptional products and services to our clients. Our team is passionate about baking and committed to delivering excellence in every interaction.
Job Description: We are seeking a motivated and customer-focused individual to join our team as a Customer Experience Consultant. In this role, you will be the primary point of contact for our clients, ensuring their needs are met with professionalism and efficiency.
Key Responsibilities:
- Respond to customer inquiries via phone, email in a timely and courteous manner.
- Process orders, track shipments, and handle any issues related to delivery or product quality.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with sales and production teams to ensure customer satisfaction.
- Provide product information and support to clients, helping them make informed purchasing decisions.
- Resolve customer complaints and escalate issues when necessary.
Qualifications:
- Previous experience in customer service, preferably in a B2B environment.
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities and attention to detail.
- Proficiency in using CRM software and other customer service tools.
- Ability to work independently and as part of a team.
- A positive attitude and a passion for providing outstanding customer service.
- Ideally degree-qualified
Benefits
- Competitive salary
- Modern office with a vibrant culture
- Innovative and forward-thinking organization
- Small but rapidly growing team
-
Customer Experience Specialist
3 months ago
London, United Kingdom MBA Group Full timeOur Client, a leading car dealership group are currently looking for a **Customer Experience Specialist** to join their business based out of their **Toyota Sidcup **Dealership. This is a fantastic opportunity for an experienced customer service professional to make their first move into a premium automotive dealer group. Key responsibilities of a...
-
Customer Experience Specialist
3 months ago
London, United Kingdom MBA Group Full timeOur Client, a leading car dealership group are currently looking for a **Customer Experience Specialist** to join their business based out of their **Toyota Edgware **Dealership. This is a fantastic opportunity for an experienced customer service professional to make their first move into a premium automotive dealer group. Key responsibilities of a...
-
Customer Experience Specialist
3 months ago
London, United Kingdom MBA Group Full timeOur Client, a leading car dealership group are currently looking for a **Customer Experience Specialist** to join their business based out of their **Toyota Sidcup **Dealership. This is a fantastic opportunity for an experienced customer service professional to make their first move into a premium automotive dealer group. Key responsibilities of a...
-
Customer Experience Specialist
3 months ago
London, United Kingdom MBA Group Full timeOur Client, a leading car dealership group are currently looking for a **Customer Experience Specialist** to join their business based out of their **Toyota Enfield **Dealership. This is a fantastic opportunity for an experienced customer service professional to make their first move into a premium automotive dealer group. Key responsibilities of a...
-
Customer Experience Specialist
3 months ago
London, United Kingdom MBA Group Full timeOur Client, a leading car dealership group are currently looking for a **Customer Experience Specialist** to join their business based out of their **Lexus Edgware** Dealership. This is a fantastic opportunity for an experienced customer service professional to make their first move into a premium automotive dealer group. Key responsibilities of a...
-
Customer Experience Specialist
3 months ago
London, United Kingdom MBA Group Full timeOur Client, a leading car dealership group are currently looking for a **Customer Experience Specialist** to join their business based out of their **Toyota Enfield **Dealership. This is a fantastic opportunity for an experienced customer service professional to make their first move into a premium automotive dealer group. Key responsibilities of a...
-
Customer Experience Specialist
3 months ago
London, United Kingdom MBA Group Full timeOur Client, a leading car dealership group are currently looking for a **Customer Experience Specialist** to join their business based out of their Toyota Bromley Dealership. This is a fantastic opportunity for an experienced customer service professional to make their first move into a premium automotive dealer group. Key responsibilities of a **Customer...
-
Customer Experience Advisor
5 days ago
London, Greater London, United Kingdom Hays Specialist Recruitment Limited Full timeAbout the RoleHays Specialist Recruitment Limited is seeking a highly skilled Customer Service Executive to join their global healthcare support business. This is a fantastic opportunity for a customer-focused individual to work in a dynamic and progressive environment.Key Responsibilities:Support customers with high-volume inbound calls from global...
-
Customer Experience Specialist
3 months ago
London, United Kingdom MBA Project Full timeOur Client, a leading car dealership group are currently looking for a **Retention Specialist** to join their business based out of their **Toyota Edgware** Dealership. This is a fantastic opportunity for an experienced customer service professional to make their first move into an automotive dealer group. Key responsibilities of a **Retention...
-
Customer Experience Specialist
3 days ago
London, Greater London, United Kingdom Stacatruc Full timeCustomer Experience Specialist Opportunity at StacatrucWe are seeking a highly skilled and dedicated individual to join our Sales Team as a Customer Experience Specialist. This role is a vital part of our organization, and we are looking for someone who is passionate about delivering exceptional service to our customers.Key Responsibilities:Develop and...
-
Customer Experience Specialist
1 week ago
London, Greater London, United Kingdom Stacatruc Full timeCustomer Experience Specialist Opportunity at StacatrucWe are seeking a highly skilled and dedicated individual to join our Sales Team as a Customer Experience Specialist. This role is a vital part of our organization, and we are looking for someone who is passionate about delivering exceptional service to our customers.Key Responsibilities:Develop and...
-
Customer Experience Specialist
3 months ago
London, United Kingdom Match Digital Full time**Customer Experience Journey Specialist (Ecommerce)** **London** **£59,000 - £69,000 + benefits** **Flexible working (2 days in the office per week)** **Our client** Over the past few years, we’ve scaled the global Customer Experience Team (a hybrid startup-consultancy) in one of the world’s most powerful brands. The team encompasses Product,...
-
Customer Experience Specialist
3 months ago
London, United Kingdom Fisker Inc Full timeAbout Fisker Inc. California-based Fisker Inc. is revolutionizing the automotive industry by developing the most emotionally desirable and eco-friendly electric vehicles on Earth. Passionately driven by a vision of a clean future for all, the company is on a mission to become the No. 1 e-mobility service provider with the world’s most sustainable...
-
Customer Experience Specialist
1 week ago
London, Greater London, United Kingdom Octopus Energy Full timeJob DescriptionJob Title: Customer Experience SpecialistJob Summary:We are seeking a highly skilled Customer Experience Specialist to join our team at Octopus Energy. As a Customer Experience Specialist, you will be responsible for investigating and analyzing customer complaints and feedback in regulated and non-regulated environments.Key...
-
Customer Experience Specialist
3 days ago
London, United Kingdom Invista Full timeAbout InvistaInvista is a leading company in the nylon polymer industry, dedicated to making a positive impact on the world. With a rich history of innovation and a commitment to excellence, we strive to create value for our customers and stakeholders.Job DescriptionJob Title: Customer Experience SpecialistJob Summary: We are seeking a highly motivated and...
-
Customer Experience Specialist
3 days ago
London, United Kingdom Invista Full timeAbout InvistaInvista is a leading company in the nylon polymer industry, dedicated to making a positive impact on the world. With a rich history of innovation and a commitment to excellence, we strive to create value for our customers and stakeholders.Job DescriptionJob Title: Customer Experience SpecialistJob Summary: We are seeking a highly motivated and...
-
Customer Experience Specialist
4 days ago
London, Greater London, United Kingdom Octopus Energy Full timeAbout Octopus EnergyWe're a leading provider of electric vehicle charging solutions, dedicated to making public EV charging simple and convenient for our customers. Our team is passionate about innovation and customer satisfaction, and we're looking for a skilled Customer Specialist to join our operations team.About the RoleWe're seeking a highly motivated...
-
Customer Experience Specialist
3 days ago
London, Greater London, United Kingdom Octopus Energy Full timeAbout Octopus EnergyWe're a leading provider of electric vehicle charging solutions, dedicated to making public EV charging simple and convenient for our customers. Our team is passionate about innovation and customer satisfaction, and we're looking for a skilled Customer Specialist to join our operations team.About the RoleWe're seeking a highly motivated...
-
Customer Experience Specialist
1 week ago
London, Greater London, United Kingdom Hibob Full timeAbout HibobHibob is a leading provider of human resources information systems (HRIS) to modern, mid-size businesses. Our platform is designed to help HR and managers connect, engage, develop, and retain top talent.Job DescriptionWe are seeking a highly skilled Customer Experience Specialist to join our team. As a Customer Experience Specialist, you will be...
-
Customer Experience Lead
4 days ago
London, Greater London, United Kingdom Hays Specialist Recruitment Limited Full timeAbout the RoleWe are seeking a highly skilled and experienced Assistant Manager to join our team at Hays Specialist Recruitment Limited. As a key member of our operations team, you will play a vital role in ensuring the smooth day-to-day running of our business.Key ResponsibilitiesStrategic Initiatives: Assist in the execution and delivery of strategic...