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Customer Experience Advisor
2 months ago
Hays Specialist Recruitment Limited is seeking a highly skilled Customer Service Executive to join their global healthcare support business. This is a fantastic opportunity for a customer-focused individual to work in a dynamic and progressive environment.
Key Responsibilities:
- Support customers with high-volume inbound calls from global travellers, providing healthcare and security information and advising on available services.
- Coordinate authorisation of policies and handle internal and external email queries.
- Work closely with the team to ensure seamless customer service delivery.
Requirements:
- Previous experience in a customer service or contact centre environment.
- Excellent attention to detail and telephone manner.
- Familiarity with Microsoft Packages.
- Ability to work in a fast-paced environment and adapt to changing priorities.
What We Offer:
- A competitive salary with opportunities for progression and salary increases.
- A comprehensive benefits package, including holiday entitlement, private medical, and life assurance.
- A dynamic and supportive work environment with opportunities for career growth.
How to Apply:
If you are a motivated and customer-focused individual looking for a new challenge, please submit your application or contact us for a confidential discussion.
