Resident Experience Officer
3 weeks ago
FGCH has an exciting opportunity for someone to join the Resident Experience Team, as we are seeking a Resident Experience Officer in a new role that will be key in resolving resident complaints, as well as administering and evidencing the complaints processes.
A strong ability to communicate with internal and external stakeholders is essential, as well as proven ability to liaise with residents, Board members and key staff members to achieve results. The ideal candidate will play a crucial role in ensuring the Housing Ombudsman complaint code is fully adhered to and evidenced.
The ideal candidate must have knowledge of Housing Associations, a wide understanding of the social housing sector in general, excellent written and verbal communication skills and the ability to work to deadlines.
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Resident Experience Officer
24 hours ago
Letchworth Garden City, United Kingdom Howard Cottage Full timeFGCH has an exciting opportunity for someone to join the Resident Experience Team, as we are seeking a Resident Experience Officer in a new role that will be key in resolving resident complaints, as well as administering and evidencing the complaints processes. A strong ability to communicate with internal and external stakeholders is essential, as well...
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Resident Experience Partner
6 months ago
Letchworth, United Kingdom settle Full timeWe’re settle, a resident-focused housing association. Working in communities across Hertfordshire, Bedfordshire, Buckinghamshire, and South Cambridgeshire, we provide more than 23,000 residents in over 10,000 households with a place to call home. There is something special about working here. It’s in the values that shape us and the people that make us -...
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Resident Experience Manager
3 weeks ago
Letchworth, Hertfordshire, United Kingdom Daniel Owen Ltd Full timeWe are seeking a highly organized and communicative Resident Experience Manager to join our team in Letchworth. As a key member of our repairs function, you will be responsible for working closely with tenants to schedule work that meets their needs and those of our clients.Key Responsibilities:To coordinate with tenants to arrange work schedules that are...
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Resident Liaison Officer
1 month ago
Letchworth Garden City, United Kingdom CV-Library Full timeResident Liaison Officer Based in Letchworth Temporary contract £14.09Per Hour PAYE Scattered addresses main office is in Letchworth SG6 Needs to drive Work is a SHDF retrofit project, previous experience not necessary but desirable. Main duties and responsibilities To work closely with the tenant to arrange work schedules that are satisfactory...
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Resident Liaison Officer
4 weeks ago
Letchworth Garden City, United Kingdom Daniel Owen Ltd Full timeResident Liaison Officer Based in Letchworth Temporary contract £14.09Per Hour PAYE Scattered addresses main office is in Letchworth SG6 Needs to drive Work is a SHDF retrofit project, previous experience not necessary but desirable. Main duties and responsibilities To work closely with the tenant to arrange work schedules that are satisfactory for...
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Resident Liaison Officer
1 month ago
Letchworth Garden City, United Kingdom Daniel Owen Ltd Full timeResident Liaison Officer Based in Letchworth Temporary contract £14.09Per Hour PAYEScattered addresses main office is in Letchworth SG6Needs to driveWork is a SHDF retrofit project, previous experience not necessary but desirable.Main duties and responsibilitiesTo work closely with the tenant to arrange work schedules that are satisfactory for both our...
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Resident Academic Mentor
7 months ago
Letchworth, United Kingdom St. Francis' College Full time**Resident Academic Mentor** This job description gives an overall indication of the areas of responsibility of the position but is by no means all-encompassing or fixed. The post may include other duties and responsibilities as determined by management that fall within the general responsibilities of the post. St. Francis’ College Limited (‘the...
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Colleague Experience Partner
6 months ago
Letchworth, United Kingdom settle Full timeWe’re settle, a resident-focused housing association. Working in communities across Hertfordshire, Bedfordshire, Buckinghamshire, and South Cambridgeshire, we provide more than 23,000 residents in over 10,000 households with a place to call home. There is something special about working here. It’s in the values that shape us and the people that make us -...
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Resident Senior Houseparent
7 months ago
Letchworth, United Kingdom St. Francis' College Full time**Resident Senior Houseparent** - This job description gives an overall indication of the areas of responsibility of the position but is by no means all-encompassing or fixed. The post may include other duties and responsibilities as determined by management that fall within the general responsibilities of the post. St. Francis’ College Limited (‘the...
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Office Administrator
6 months ago
Letchworth, United Kingdom Design Command Full timeDesign command is hiring an office administrator to join its Hertfordshire team. Founded in 2013, we are an award-winning interior design studio with projects in the restaurant & bar, luxury student hotel and boutique workspace sectors in the UK and internationally. We are passionate about design and each project we work on is unique. By exploring colour,...
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Community Outreach Officer
1 week ago
Letchworth, Hertfordshire, United Kingdom Daniel Owen Ltd Full timeJob Description:">We are seeking a Community Outreach Officer to join our team at Daniel Owen Ltd. The successful candidate will have excellent customer service skills, with the ability to work effectively in a community setting. The role will involve coordinating with residents to arrange work schedules, communicating effectively with operatives, and...
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Financial Operations Officer
6 months ago
Letchworth, United Kingdom settle Full timeWe’re settle, a resident-focused housing association. Working in communities across Hertfordshire, Bedfordshire, Buckinghamshire, and South Cambridgeshire, we provide more than 23,000 residents in over 10,000 households with a place to call home. There is something special about working here. It’s in the values that shape us and the people that make us -...
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Tenant Relations Officer
3 weeks ago
Letchworth, Hertfordshire, United Kingdom Daniel Owen Ltd Full timeAre you a motivated and detail-oriented individual looking for a new challenge? Do you have excellent communication and organizational skills? We are seeking a Tenant Relations Officer to join our team in Letchworth, working closely with tenants to ensure the successful completion of repair works.Key Responsibilities:To establish and maintain effective...
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Customer Service Liaison Officer
1 week ago
Letchworth Garden City, United Kingdom Daniel Owen Ltd Full timeAbout the JobWe have an exciting opportunity for a Customer Service Liaison Officer to join our team at Daniel Owen Ltd.The successful candidate will be responsible for working closely with residents to arrange work schedules that meet their needs, ensuring that intrusive or disruptive repair works are completed efficiently and effectively.Key...
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Storytelling Officer
1 month ago
Letchworth, Hertfordshire, United Kingdom Greenacre Recruitment Ltd Full timeJob Role:Storytelling Officer - Greenacre Recruitment LtdWe are seeking a talented Storytelling Officer to join our team. As a key member of our communications team, you will be responsible for developing content, writing news stories, taking photos and videos, and providing excellent comms to engage with our external audience. If you have a passion for...
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Office + Warehouse Administrator
6 months ago
Letchworth, United Kingdom Walters Medical Ltd Full time**Office + Warehouse Administrator** DEPARTMENT/SECTION: Office + Warehouse REPORTS TO: Head of Finance & Operations **LOCATION: Letchworth** **ABOUT US** Walters Medical Ltd is a dynamic and growing SME specializing in the supply of critical care products to the Healthcare sector. We take pride in our commitment to quality, customer satisfaction, and...
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Planning Officer
2 weeks ago
Letchworth, Hertfordshire, United Kingdom North Hertfordshire District Council Full timeAre you a detail-oriented individual with excellent database skills?We are looking for an enthusiastic and self-motivated Planning Officer to join our Technical Support Team at North Hertfordshire District Council.The ideal candidate will have proven experience in data entry and database management, as well as strong communication and team working skills.We...
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Neighbourhood Partner Contract
6 months ago
Letchworth, United Kingdom settle Full timeWe’re settle, a resident-focused housing association. Working in communities across Hertfordshire, Bedfordshire, Buckinghamshire, and South Cambridgeshire, we provide more than 23,000 residents in over 10,000 households with a place to call home. There is something special about working here. It’s in the values that shape us and the people that make us -...
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Customer Service Liaison
3 weeks ago
Letchworth, Hertfordshire, United Kingdom Daniel Owen Ltd Full time**Job Summary**We are seeking a skilled Customer Service Liaison to join our team at Daniel Owen Ltd. This role is based in Letchworth and offers a competitive salary of £14.09 per hour.Main Responsibilities:To work closely with tenants to arrange work schedules that meet their needs and those of our clients.To ensure effective communication between...
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Housing Revenue Officer
1 month ago
Letchworth, Hertfordshire, United Kingdom North Hertfordshire District Council Full time**Job Title:** Housing Revenue OfficerWe are seeking an experienced Housing Revenue Officer to join our team at North Hertfordshire District Council. As a key member of our revenue team, you will be responsible for administering, collecting and enforcing Council Tax, Business Rates, Business Improvement District Levy, and miscellaneous income.The ideal...