Resident Experience Officer
4 days ago
FGCH has an exciting opportunity for someone to join the Resident Experience Team, as we are seeking a Resident Experience Officer in a new role that will be key in resolving resident complaints, as well as administering and evidencing the complaints processes.
A strong ability to communicate with internal and external stakeholders is essential, as well as proven ability to liaise with residents, Board members and key staff members to achieve results. The ideal candidate will play a crucial role in ensuring the Housing Ombudsman complaint code is fully adhered to and evidenced.
The ideal candidate must have knowledge of Housing Associations, a wide understanding of the social housing sector in general, excellent written and verbal communication skills and the ability to work to deadlines.
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Resident Experience Officer
1 day ago
Letchworth, Hertfordshire, United Kingdom Howard Cottage Full timeFGCH has an exciting opportunity for someone to join the Resident Experience Team, as we are seeking a Resident Experience Officer in a new role that will be key in resolving resident complaints, as well as administering and evidencing the complaints processes. A strong ability to communicate with internal and external stakeholders is essential, as well as...
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Resident Experience Officer
3 weeks ago
Letchworth, United Kingdom Howard Cottage Full timeFGCH has an exciting opportunity for someone to join the Resident Experience Team, as we are seeking a Resident Experience Officer in a new role that will be key in resolving resident complaints, as well as administering and evidencing the complaints processes. A strong ability to communicate with internal and external stakeholders is essential, as...
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Resident Liaison Officer
1 month ago
Letchworth Garden City, United Kingdom CV-Library Full timeResident Liaison Officer Based in Letchworth Temporary contract £14.09Per Hour PAYE Scattered addresses main office is in Letchworth SG6 Needs to drive Work is a SHDF retrofit project, previous experience not necessary but desirable. Main duties and responsibilities To work closely with the tenant to arrange work schedules that are satisfactory...
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Resident Liaison Officer
4 weeks ago
Letchworth Garden City, United Kingdom Daniel Owen Ltd Full timeResident Liaison Officer Based in Letchworth Temporary contract £14.09Per Hour PAYE Scattered addresses main office is in Letchworth SG6 Needs to drive Work is a SHDF retrofit project, previous experience not necessary but desirable. Main duties and responsibilities To work closely with the tenant to arrange work schedules that are satisfactory for...
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Resident Liaison Officer
1 month ago
Letchworth Garden City, United Kingdom Daniel Owen Ltd Full timeResident Liaison Officer Based in Letchworth Temporary contract £14.09Per Hour PAYEScattered addresses main office is in Letchworth SG6Needs to driveWork is a SHDF retrofit project, previous experience not necessary but desirable.Main duties and responsibilitiesTo work closely with the tenant to arrange work schedules that are satisfactory for both our...
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Resident Experience Partner
6 months ago
Letchworth, United Kingdom settle Full timeWe’re settle, a resident-focused housing association. Working in communities across Hertfordshire, Bedfordshire, Buckinghamshire, and South Cambridgeshire, we provide more than 23,000 residents in over 10,000 households with a place to call home. There is something special about working here. It’s in the values that shape us and the people that make us -...
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Resident Experience Manager
4 weeks ago
Letchworth, Hertfordshire, United Kingdom Daniel Owen Ltd Full timeWe are seeking a highly organized and communicative Resident Experience Manager to join our team in Letchworth. As a key member of our repairs function, you will be responsible for working closely with tenants to schedule work that meets their needs and those of our clients.Key Responsibilities:To coordinate with tenants to arrange work schedules that are...
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Resident Liaison Officer
2 weeks ago
Welwyn Garden City, United Kingdom Howells Solutions Limited Full timeResident Liaison Officer - Social Housing Planned WorksBased in Welwyn Garden CityFull time, permanent£33,000 + car allowanceHowells are working with a leading main contractor to find a successful and proactive Resident Liaison Officer to join their team delivering Planned Works in Social Housing in the Welwyn Garden City area.It will be your responsibility...
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Resident Liaison Officer
4 weeks ago
Welwyn Garden City, United Kingdom Howells Solutions Limited Full timeResident Liaison Officer - Social Housing Planned Works Based in Welwyn Garden City Full time, permanent £33,000 + car allowance Howells are working with a leading main contractor to find a successful and proactive Resident Liaison Officer to join their team delivering Planned Works in Social Housing in the Welwyn Garden City area. It will be your...
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Resident Liaison Officer
1 month ago
Welwyn Garden City, United Kingdom CV-Library Full timeResident Liaison Officer - Social Housing Planned Works Based in Welwyn Garden City Full time, permanent £33,000 + car allowance Howells are working with a leading main contractor to find a successful and proactive Resident Liaison Officer to join their team delivering Planned Works in Social Housing in the Welwyn Garden City area. It will be your...
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Resident Experience Manager
1 month ago
City Of London, United Kingdom Service Care Solutions Ltd Full timeWe are excited to announce the opening of the Resident Experience Manager position at Service Care Solutions Ltd.About the JobThis role is responsible for ensuring that our residents have a positive and engaging experience within our managed communities.Main Objectives:Collaborate with internal and external teams to deliver exceptional service quality.Manage...
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Customer Service Liaison Officer
2 weeks ago
Letchworth Garden City, United Kingdom Daniel Owen Ltd Full timeAbout the JobWe have an exciting opportunity for a Customer Service Liaison Officer to join our team at Daniel Owen Ltd.The successful candidate will be responsible for working closely with residents to arrange work schedules that meet their needs, ensuring that intrusive or disruptive repair works are completed efficiently and effectively.Key...
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Resident Support Officer
3 days ago
Welwyn Garden City, Hertfordshire, United Kingdom Howells Solutions Limited Full time**Job Summary:We are seeking a skilled Planned Maintenance Liaison Specialist to join our team in Welwyn Garden City. As a key member of our team, you will be responsible for supporting residents through planned maintenance projects, ensuring minimal disruption to their daily lives.**Key Responsibilities:Coordinating planned maintenance activities with...
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Resident Experience Manager
2 weeks ago
City of Westminster, Greater London, United Kingdom Hatched Recruitment Group Full timeAbout the Job:We are seeking a Resident Experience Manager to oversee our Leasehold and Income Service, ensuring exceptional customer service and efficient operation.The ideal candidate will have experience in managing complex services and political environments, collaborating with elected Members, senior managers, and partner organizations.A...
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Resident Academic Mentor
7 months ago
Letchworth, United Kingdom St. Francis' College Full time**Resident Academic Mentor** This job description gives an overall indication of the areas of responsibility of the position but is by no means all-encompassing or fixed. The post may include other duties and responsibilities as determined by management that fall within the general responsibilities of the post. St. Francis’ College Limited (‘the...
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Resident Care Advocate
3 days ago
Letchworth, Hertfordshire, United Kingdom Quantum Care Full timeAbout Quantum CareWe are a not-for-profit organisation dedicated to providing high-quality care services to older people in various locations.Our mission is to deliver compassionate, person-centred care that supports our residents to live fulfilling lives.Our Values:Compassion and RespectQuality and ExcellenceInnovation and Continuous ImprovementTeamwork and...
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Colleague Experience Partner
6 months ago
Letchworth, United Kingdom settle Full timeWe’re settle, a resident-focused housing association. Working in communities across Hertfordshire, Bedfordshire, Buckinghamshire, and South Cambridgeshire, we provide more than 23,000 residents in over 10,000 households with a place to call home. There is something special about working here. It’s in the values that shape us and the people that make us -...
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Resident Senior Houseparent
7 months ago
Letchworth, United Kingdom St. Francis' College Full time**Resident Senior Houseparent** - This job description gives an overall indication of the areas of responsibility of the position but is by no means all-encompassing or fixed. The post may include other duties and responsibilities as determined by management that fall within the general responsibilities of the post. St. Francis’ College Limited (‘the...
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Office Administrator
6 months ago
Letchworth, United Kingdom Design Command Full timeDesign command is hiring an office administrator to join its Hertfordshire team. Founded in 2013, we are an award-winning interior design studio with projects in the restaurant & bar, luxury student hotel and boutique workspace sectors in the UK and internationally. We are passionate about design and each project we work on is unique. By exploring colour,...
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Office Administrator
18 hours ago
Letchworth Garden City, United Kingdom 1st Choice Rec Full timeOur client based in Letchworth Garden City is recruiting for an Office Administrator to join their growing team. The Office Administrator will be responsible for keeping up with basic office tasks, keeping and maintaining a clean work environment for everyone,and assisting with a variety of administrative tasks. Key Responsibilities - Answer phones -...