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General Administration Assistant, Permanent
2 months ago
Carry out general office administration duties such as directing incoming calls, answering general enquiries from external and internal callers, filing, photocopying, typing, taking minutes etc.
Provide assistance and cover for the bag & tag Prisoner Services Assistant. Provide cover for the Mail Administrator. Assist with stock checks of canteen and stores items when required.
Accurately check, record and balance (on Prisoner Records) all monies received for prisoners through bankline and via external mail. Process prisoner wages.
Prepare and issue prisoner canteen sheets and local purchase sheets. Process prisoner telephone phone account transactions through Unify. Process prisoner local purchases, including the sorting and bagging of items received and deduction/balancing of monies. Checking and filing of orderly room paperwork.
Undertake training to provide support in all roles within the team when required.
Person Specification SPS recruitment and selection practice is based on the fundamentals of our Behavioural Competency Framework. This identifies behaviours and standards required both of applicants seeking to join us, and our staff in their respective roles. Assessment of specific behaviours, of which there are twelve, will be determined by the role you are applying for. Whilst it is unlikely you will be assessed on all of them , you will be assessed on these identified as key to role.Qualifications RequirementsA minimum of two National 5’s, or equivalent, including English and Mathematics or Arithmetic or relevant administration experience. - Essential
Experience Requirements Knowledge Skills RequirementsCompetent and experienced in all aspects of administration. - Essential
Competent in the use of Microsoft Office Packages including Excel, Word, Outlook etc. - Essential
Ability to analyse, interpret and report on a range of information. - Essential
Knowledge of relevant national legislation and guidelines. - Desirable
Selection Methods Please refer to full job description on SPS career site