Ecommerce Manager
4 weeks ago
ResponsibilitiesnDevelop the eCommerce strategy and tactical plan to deliver against department and business sales targets.nMaximise eCommerce sales performance through effective day-to-day management of the website including conversion, ATV and traffic.nDevelop the eCRM and Loyalty strategy to increase engagement and maximise repeat purchase.nCreate and drive strategies to deliver profitable sales.nDeliver website sales and performance reporting; producing daily, weekly and monthly reports, analysis and actions.nOversee and manage the optimal performance of integrations across each digital touchpoint.nProject manage the development of the eCommerce platform, technical integrations with third party platforms and services.nensure the brand tone-of-voice is consistent and inline with overall brand values.nLead website initiatives to constantly improve the customer journey.nConsistently identify new and better ways of doing things to add value, streamline processes and create opportunities.nInspire and lead the eCommerce Co-ordinator.
Knowledge, skills and experience:nFit with our core values of; Integrity, Resilience, Commitment and InnovationnExperience of delivering success on Shopify Plus.n2+ years of experience in a similar role.nStrong CRM experience with success in implementing and optimising lifecycle-based communications.nResults orientated and proactive in problem-solvingnAnalytical and strategic thinker.nExperience of leading a team.nConfidence using ESPs.nExcellent analytical skills with a commercial drive.nAdvanced communication skills.nExcellent organisational and project management skills.nSelf-motivated, confident and assertive.nStrong influencing capabilities.
This is a Hybrid role, with 1 day working from home and 4 days in the office which is located on The Kings Road Chelsea, London SW3
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