Ecommerce Manager

2 weeks ago


Camden Area, Greater London, United Kingdom Matrix Full time
We are incredibly proud to say that we are a Certified B Corp business and were recently named one of the 100 Best Places to Work in 2024 by The Sunday Times

Our passion plays are beauty, wellness, and travel. We are co-founders and operators of many amazing brands, including: ARKIVE, Cultured, Soho Skin and Cowshed.


Beyond our passion for these industries, we are committed to acting as a force for good, giving more than we take and ensuring we leave the world a little better than we found it.


We are proud to have a culture that attracts and retains innovators and we put learning, growth, and wellbeing at the forefront of everything we do.

Most importantly, we are a team that values diversity and inclusion, where all voices and ideas are heard and everyone feels like they belong; after all, just imagine how uninspiring life would be if everyone were the same...


Role Purpose:

nWe are looking for a talented and ambitious Ecommerce Manager to focus and drive trading across our four direct to consumer Shopify sites.

The ideal candidate will love getting stuck into the detail, have experience combining customer metrics with creative ideas and have a broad range of skills from catalogue management through to CRM.

This role will report to Head of Ecommerce.

Key Responsibilities:

nAs Ecommerce Manager, you will be responsible for the delivery and execution of the commercial calendar, including promotional activities based on budget and NPD launchesnWeekly and monthly trade reporting to benchmark results and provide performance insights to the wider business at category levelnCRM calendar, collaborating closely with brand and design teams to create best in class email flows and campaigns.nWorking closely with supply chain to ensure the product catalogue has the correct stock levels demand.nWorking with the Head of Ecommerce on the development and execution of roadmap and optimisationsnConversion rate optimisationnSupporting wider business initiatives with technical supportnProject ownership of D2C initiatives.


What we are looking for:
n5+ years in an Ecommerce rolenShopify plus experiencenGA4, Hotjar and Excel experiencenBasic understanding of HTMLnExcellent organisational skills.

Bonus:
nAre fluent in French or GermannHave experience with seasonal businessesnExperience with Klaviyo or basic codingnPreviously worked in Beauty.

We love AMAZING people:


We love to reward our teams for their hard work and after all there would be no amazing products or brands without them Our office has always got something going on whether that's puppy yoga, massages, bingo nights or a bake off to bring our teams together.

Here is a snapshot of some of the other fantastic benefits we offer;

Unlimited holidaynFlexible workingnPrivate Medical InsurancenTeam Events & SocialsnWellbeing ProgrammenFree breakfastsnVolunteering daynAnnual discretionary bonusnAmazing product discounts

Matrix is committed to promoting a positive workplace culture by rewarding people for the great work they do. Here are just some of our fantastic benefits you'll get when you join us
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