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Ecommerce Manager
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This role requires a keen eye for detail, strong technical skills, and a proactive approach to problem-solving. You will be working with merchandising, web development, marketing and design teams to bring our products and services to our customers digitally.
Key Responsibilities:n1. Website Maintenance and Optimisation:n- Monitor website performance, identify areas for improvement, and work with the merchandising teams and web development to implement solutions to enhance user experience and drive conversions.n- Conduct regular audits of the website to ensure accuracy, functionality, and compliance with industry standards and best practices.n- Collaborate with cross-functional teams including developers, designers, and marketers to implement website updates, enhancements, and new features.n3. Content Management:n- Assist in the management and publishing of website content, including product listings, images, and promotional materials.n- Ensure content is accurately formatted, optimised for search engines, and aligned with brand guidelines and marketing initiatives.n- Collaborate with creative and merchandising teams to maintain a consistent and compelling online presence.n4. Data Analysis and Reporting:n- Utilise web analytics tools to track and analyse website traffic, user behaviour, and performance metrics.n- Generate regular reports on key performance indicators (KPIs) such as conversion rates, bounce rates, and page load times, identifying trends and opportunities for improvement.n- Provide insights and recommendations to inform decision-making and optimise website performance.n5. Quality Assurance:n- Conduct thorough testing of website features, functionalities, and updates across various devices and browsers to ensure compatibility and usability.n- Document and communicate test results, identifying any bugs or discrepancies and working with development teams to address and resolve issues.
On a personal level, you are:
A thoughtful, confident, yet humble high achiever with a playful positive attitudenA highly-organised individual who takes initiative and can manage multiple projectsnAre commercially minded with ability to balance competing prioritiesnAlways looking to do more, with lessnA collaborative team player happy to help those around younYou have excellent communication skillsnA challenge loving problem solvernDedicated to doing things betternHave deep respect for partners and customers with a global view
Qualifications:nBachelor's degree from a leading universityn3+ years of experience in web operations, ecommerce, or a similar role.nProficiency in web development languages such as HTML, CSS, and JavaScript.nFamiliarity with content management systems (CMS)or Product Management (PIM systems) and ecommerce platforms (e.g., Shopify, Magento, WooCommerce).nStrong analytical skills and experience with web analytics tools (e.g., Google Analytics, Tableau).nExcellent communication skills and ability to collaborate effectively with cross-functional teams.nDetail-oriented with a focus on delivering high-quality work in a fast-paced environment.nProactive attitude towards problem-solving and continuous improvement.
Benefits:nCompetitive compensation packagenOpportunities for professional development and growthnDynamic and collaborative work environmentnEmployee discounts on our fashion productsnPrivate health insurance and workplace pension scheme
