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Sales and Reservations Manager
3 months ago
We are delighted to be working with a leading disability charity to find an experienced customer service professional to lead a high-performing Sales & Reservations function.
The charity provides essential short breaks for disabled people and their carers that boost wellbeing and rejuvenate relationships and this role is vital part of their mission.
You will focus on achieving revenue and occupancy targets, while also providing robust reporting, complaints handling and liaising with internal stakeholders to coordinate guest arrivals.
This is a great opportunity for an expert in customer service delivery to lead on the optimisation of their in-house bookings function, including guest experience, systems efficiency, current processes and implementing strategic initiatives to increase occupancy.
You will be working as part of the External Affairs division and will regularly represent the Sales function at wider Executive level meetings.
To be a successful Sales and Reservations Manager, you will need:nPrevious experience of leadership and line management in a customer-focused team, ideally in a hospitality or care environmentnCommercial awareness and experience in reporting/analysis and operating and optimising a CRM system and online bookingsnTeam management experience, building high performing teamsSalary:
£37,485nContract: PermanentnLocation: London/HybridnDeadline: 31st MaynInterviews: 6/7th June
If you would like to have an informal discussion, please call Emma on or email your interest along with your CV to
Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable roles.
We take a relationship-led approach to recruitment, working ethically, supporting people to find their perfect role within the not-for-profit sector.
We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.enough applications are received the charity reserve the right to end the application period sooner.
