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Reservations and Sales Administrator

3 months ago

London, Greater London, United Kingdom Glendola Full time

Job Title: Reservations and Sales Administrator

Company: Glendola Leisure Group

Position Overview:

The Reservations and Sales Administrator will oversee the management of bookings, group reservations, and event arrangements across various venues. The primary goal is to enhance revenue through effective customer engagement and streamlined booking procedures.

Key Duties:

  • Address customer inquiries in a timely manner
  • Market and ensure the precision of promotional offerings
  • Work in conjunction with operational teams to fulfill customer needs
  • Provide follow-up services to gather guest feedback
  • Spot sales opportunities and promote upselling
  • Prepare booking reports for management review
  • Collaborate with the Central Sales team to advocate company services
  • Build relationships with local enterprises to boost sales

Candidate Profile:

The successful applicant will be proactive, detail-oriented, and skilled in utilizing booking software. Comprehensive training will be provided regarding company services and operational procedures.

Perks:

  • Opportunities for career advancement
  • Flexible working hours
  • Attractive salary package
  • Health insurance coverage
  • Employee support programs
  • 28 days of paid leave annually
  • 25% discount at company locations
  • Annual staff gatherings

If you are eager to become part of a prominent hospitality organization and possess a strong commitment to customer satisfaction, this position is ideal for you.