Restaurant Reservations Sales Consultant
2 weeks ago
We are seeking a skilled Restaurant Reservations Sales Consultant to join the Maybourne Reservations team at the Corporate Office.
As a Restaurant Reservations Sales Consultant, you will be responsible for processing reservations received via both verbal and non-verbal communication methods while maximizing revenue and handling day-to-day administration of the Reservations Sales Office.
Your key duties will include:
- Making reservations across all Food & Beverage outlets for Claridge's, The Berkeley, and The Connaught to the required standards;
- Making individual reservations to the required standard, adhering to Maybourne policies relating to telephone standards, cancellation policies, and written confirmations;
Successful candidates for this role will:
- Provide exceptional service, with a deep understanding of our guests' needs to create lasting memories;
- Demonstrate genuine dedication to Maybourne and show a commitment to consistent quality in our products and services;
Benefits
We offer a range of benefits to support your health, wellbeing, and career development:
- Financial Stability
- Excellent salary package;
- Family-friendly company policies including enhanced Maternity and Paternity Pay;
- Holiday allowance increase after 3 and 5 years of service;
- Travel Season Ticket Loans;
- Pension Scheme*;
- Health and Wellbeing Support
- Subsidised monthly Podiatrist and Masseuse treatments;
- Flu vaccination vouchers*;
- Eye test vouchers and contributions towards glasses*;
- Recognition and Career Development
- Referral Scheme 'Introduce a Star' where you can earn up to £1,500*;
- Instant colleague recognition and award program with generous prizes;
- Additional paid day off to celebrate your Birthday;
- Internal transfer and promotion opportunities;
- In-house training and development team with a strong focus on career progression and personal growth;
- Long service awards;
- Memorable experiences
- Preferential room rates of £50 per overnight stay for yourself or your family across Maybourne;
- Hotel Guest Experience Stay* including an overnight stay and wining and dining at our infamous restaurants and bars;
- 50% Food and Beverage discount* across Maybourne;
- Social events (Annual Awards, Summer Maybourne Picnic, Welcome to Work, Annual Colleague Party, Annual Colleague Children Party, etc.)
- Wedding and Baby gifts;
- Retirement functions. In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK.
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