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Scheduling Administrator

3 months ago

Leeds, Leeds, United Kingdom First Response Group Full time
Here's a fantastic opportunity for an experienced Scheduling Administrator to join the friendly team at First Response Group.

Responsibilities and Job Role of the Scheduling Administrator

  • Schedule security officers full training will be provided on systems.
  • Track and report on all sickness and holidays to ensure full coverage on all sites at all times.
  • Sit within the operations centre with the ability to learn and progress.
  • Call sites daily to check welfare requirements and book guards where required.
  • Coordinate communications surrounding operational site changes.
  • Ensure a clear and concise handover between shifts and management.
  • Liaise between client representatives and the FRG Contract Manager.

Benefits
We offer:

  • Remote working
  • Healthcare benefits
  • Employee Assistance Programme
  • Employee perks including online and highstreet discounts
  • Continuous professional development
  • Holiday allowance of 5.6 weeks per year prorata
  • Free onsite parking

First Response Group Ltd are an equal opportunities employer and a forces friendly employer and ensure that consideration to service is given in the recruitment process.

Essential Skills
Requirements:

  • Previous experience in a similar role


 SIA Licence
  • Non-Frontline or Frontline
  • A commitment to providing firstclass customer service.
  • Strong communication skills, both written and verbal
  • Good reportwriting skills.
  • Fully comprehensive 5year work/education history.
  • Excellent attention to detail.
  • Knowledge of scheduling would be preferred but not essential.
  • Basic PC skills including knowledge of Microsoft Word and Excel.

About Company First Response Group (FRG) is a total security, risk, and facilities management solutions company.


We are leading the way with new technologies and training and development to deliver a first-class service to our clients.

What makes us different is our people. Our mission is to motivate, support, and develop our employees by creating a culture of inclusion and happiness.

It is vitally important to us that everyone feels part of the team, contributes positively to companydevelopment, and shares in our successes.

We are an SIA approved contractor, an ACS Pacesetter, and hold four NSI Gold accreditations.