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Customer Relations Advisor

3 months ago

Brighton, Brighton and Hove, United Kingdom Clearline Recruitmentment Ltd Full time

Job Title:
Customer Relations Advisor

Location:
Portslade

Salary:
£20,800 per annum

Full time:
Monday - Friday, 8:30am - 5pm


Our client is a small to medium-sized enterprise (SME) and provides a wide range of professional graphic design facilities, signage, and vehicle livery products, and have recently added two divisions providing branded workwear and temporary signage for examplebanners and flags.


They are looking for an administrator to join their sales team, working in a fast-paced office environment with the opportunity to work alongside all departments in the organisation.


Responsibilities

  • Dealing with enquiries and working with clients to deliver their requirements.
  • You will be using your initiative to keep in contact with clients, and ensuring they are happy
  • Your job will be to maintain customer engagement and work with the rest of the team to produce an end product that fulfils the clients needs.
  • You will be keeping a relationship with clients, so they come back to use the company again.

Desired skills

  • Good written and verbal communication skills.
  • Computer literate specifically Microsoft Office.
  • Telephone manner
  • Good customer service
  • Time management and organisational skills
  • Attention to detail
  • Confident communication skills.

Personal qualities

  • Positive attitude
  • Able to work independently and as part of a team
  • Good initiative and happy to work in a fastpaced environment.
  • Active listener
  • Social
  • Team Player

Desired qualifications

  • GCSE English and Maths at Grade 4 (C) or above

Prospects


There is an opportunity to create and shape the role over time, eventually becoming an important part of a successful team.

For more information please contact Frankie Denahy at Clearline Recruitment.