Customer Relations Support Coordinator
1 month ago
We're seeking a highly skilled and motivated Customer Relations Support Coordinator to join our team at Octopus Energy. As a key member of our Solar Install Support Team, you will be responsible for leading a team of Install Coordinators to deliver exceptional service to our Solar customers.
Key Responsibilities- Lead a team of Install Coordinators, providing guidance and support to ensure they meet their goals and objectives.
- Develop and implement effective strategies to improve customer satisfaction and retention.
- Collaborate with the regional field team to ensure seamless communication and coordination.
- Provide coaching and feedback to team members to drive continuous improvement.
- Identify and implement process improvements to enhance the customer experience.
- Work closely with the customer support teams to ensure a unified approach to customer service.
- Proven experience in a customer-facing role, with a focus on customer relations and support.
- Excellent leadership and communication skills, with the ability to motivate and inspire a team.
- Strong analytical and problem-solving skills, with the ability to identify and implement process improvements.
- Ability to work in a fast-paced environment, with a focus on delivering high-quality results.
- Strong attention to detail and accuracy, with a focus on delivering exceptional customer service.
- A competitive salary and benefits package.
- The opportunity to work with a dynamic and innovative company, with a focus on renewable energy and sustainability.
- A collaborative and supportive work environment, with a focus on employee development and growth.
- The chance to make a real difference in the lives of our customers, and contribute to a more sustainable future.
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Customer Relations Support Coordinator
1 month ago
Brighton, Brighton and Hove, United Kingdom Octopus Energy Full timeAbout the RoleWe're seeking a highly motivated and experienced Customer Relations Support Coordinator to join our team at Octopus Energy. As a key member of our Solar Install Support Team, you will be responsible for leading a team of Install Coordinators to deliver exceptional service to our customers.Key ResponsibilitiesLead a team of Install Coordinators,...
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Customer Relations Support Coordinator
1 month ago
Brighton, Brighton and Hove, United Kingdom Octopus Energy Full timeAbout the RoleWe're seeking a highly motivated and experienced Customer Relations Support Coordinator to join our team at Octopus Energy. As a key member of our Solar Install Support Team, you will be responsible for leading a team of Install Coordinators to deliver exceptional service to our customers.Key ResponsibilitiesLead a team of Install Coordinators,...
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Customer Relations Support Coordinator
4 weeks ago
Brighton, Brighton and Hove, United Kingdom Octopus Energy Full timeAbout the RoleWe're on a mission to drive the global renewable energy revolution, and we need a talented Customer Relations Support Coordinator to join our team. As a key member of our Solar Install Support Team, you'll play a crucial role in supporting customers in using low carbon tech products we're installing in their homes.Key ResponsibilitiesLead a...
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Customer Relations Support Coordinator
4 weeks ago
Brighton, Brighton and Hove, United Kingdom Octopus Energy Full timeAbout the RoleWe're on a mission to drive the global renewable energy revolution, and we need a talented Customer Relations Support Coordinator to join our team. As a key member of our Solar Install Support Team, you'll play a crucial role in supporting customers in using low carbon tech products we're installing in their homes.Key ResponsibilitiesLead a...
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Customer Relations Support Coordinator
1 month ago
Brighton, Brighton and Hove, United Kingdom Octopus Energy Full timeAbout the RoleWe're on a mission to drive the global renewable energy revolution, and we need a talented Customer Relations Support Coordinator to join our team. As a key member of our Solar Install Support Team, you'll play a crucial role in supporting customers in using low carbon tech products we're installing in their homes.Key ResponsibilitiesLead a...
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Customer Relations Support Coordinator
1 month ago
Brighton, Brighton and Hove, United Kingdom Octopus Energy Full timeAbout the RoleWe're on a mission to drive the global renewable energy revolution, and we need a talented Customer Relations Support Coordinator to join our team. As a key member of our Solar Install Support Team, you'll play a crucial role in supporting customers in using low carbon tech products we're installing in their homes.Key ResponsibilitiesLead a...
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Customer Relations Support Coordinator
3 weeks ago
Brighton, Brighton and Hove, United Kingdom Octopus Energy Full timeAbout the RoleWe're on a mission to drive the global renewable energy revolution, and we need a talented Customer Relations Support Coordinator to join our team. As a key member of our Solar Install Support Team, you'll play a crucial role in supporting customers in using low carbon tech products we're installing in their homes.Key ResponsibilitiesLead a...
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Customer Relations Support Coordinator
3 weeks ago
Brighton, Brighton and Hove, United Kingdom Octopus Energy Full timeAbout the RoleWe're on a mission to drive the global renewable energy revolution, and we need a talented Customer Relations Support Coordinator to join our team. As a key member of our Solar Install Support Team, you'll play a crucial role in supporting customers in using low carbon tech products we're installing in their homes.Key ResponsibilitiesLead a...
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Customer Relations Support Coordinator
3 weeks ago
Brighton, Brighton and Hove, United Kingdom Octopus Energy Full timeJoin Our Team as a Solar Install Support Team LeaderWe're on a mission to drive the global renewable energy revolution, and we need talented individuals to help us make our vision a reality. As a Solar Install Support Team Leader at Octopus Energy, you'll play a crucial role in supporting customers in using low carbon tech products we're installing in their...
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Customer Relations Support Coordinator
3 weeks ago
Brighton, Brighton and Hove, United Kingdom Octopus Energy Full timeJoin Our Team as a Solar Install Support Team LeaderWe're on a mission to drive the global renewable energy revolution, and we need talented individuals to help us make our vision a reality. As a Solar Install Support Team Leader at Octopus Energy, you'll play a crucial role in supporting customers in using low carbon tech products we're installing in their...
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Customer Relations Support Coordinator
2 weeks ago
Brighton, Brighton and Hove, United Kingdom Octopus Energy Full timeJoin Our Team as a Solar Install Support Team LeaderWe're on a mission to drive the global renewable energy revolution, and we need talented individuals to help us make our vision a reality. As a Solar Install Support Team Leader at Octopus Energy, you'll play a crucial role in supporting customers in using low carbon tech products we're installing in their...
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Customer Relations Support Coordinator
3 weeks ago
Brighton, Brighton and Hove, United Kingdom Octopus Energy Full timeJoin Our Team as a Solar Install Support Team LeaderWe're on a mission to drive the global renewable energy revolution, and we need talented individuals to help us make our vision a reality. As a Solar Install Support Team Leader at Octopus Energy, you'll play a crucial role in supporting customers in using low carbon tech products we're installing in their...
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Customer Relations Support Coordinator
3 weeks ago
Brighton, Brighton and Hove, United Kingdom Octopus Energy Full timeJoin Our Team as a Solar Install Support Team LeaderWe're on a mission to drive the global renewable energy revolution, and we need talented individuals to help us make our vision a reality. As a Solar Install Support Team Leader at Octopus Energy, you'll play a crucial role in supporting customers in using low carbon tech products we're installing in their...
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Customer Relations Support Coordinator
2 weeks ago
Brighton, Brighton and Hove, United Kingdom Octopus Energy Full timeBe a Part of the Renewable Energy RevolutionWe're on a mission to drive the global renewable energy revolution, and we need talented individuals to help us make our vision a reality. As a Solar Install Support Team Leader at Octopus Energy, you'll play a crucial role in supporting customers in using low carbon tech products we're installing in their...
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Customer Relations Support Team Leader
2 months ago
Brighton, Brighton and Hove, United Kingdom Octopus Energy Full timeJoin Our Mission to Drive the Global Renewable Energy RevolutionWe're on a mission to make a big green dent in the universe, and we need talented individuals to help us achieve our vision. As a leading player in the renewable energy sector, we're passionate about reducing carbon footprints and empowering customers to take control of their energy use.About...
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Customer Relations Support Team Leader
2 months ago
Brighton, Brighton and Hove, United Kingdom Octopus Energy Full timeJoin Our Mission to Drive the Global Renewable Energy RevolutionWe're on a mission to make a big green dent in the universe, and we need talented individuals to help us achieve our vision. As a leading player in the renewable energy sector, we're passionate about reducing carbon footprints and empowering customers to take control of their energy use.About...
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Customer Relations Support Team Lead
2 weeks ago
Brighton, Brighton and Hove, United Kingdom Octopus Energy Full timeJoin the Renewable Energy RevolutionWe're on a mission to drive the global renewable energy revolution, and we need talented individuals to help us make our vision a reality. As a Solar Install Support Team Leader at Octopus Energy, you'll play a crucial role in supporting customers in using low carbon tech products we're installing in their homes.You'll...
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Case Support Coordinator
1 week ago
Brighton, Brighton and Hove, United Kingdom Hays Business Support Full timeJob Title: Case Support CoordinatorWe are seeking a highly organized and detail-focused individual to join our team as a Case Support Coordinator. This role offers a unique opportunity to work in a dynamic environment and contribute to the success of our legal team.Key Responsibilities:* Provide administrative support to the legal team, including tribunal,...
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Learning Support Coordinator
2 weeks ago
Brighton, Brighton and Hove, United Kingdom beBee Professionals Full time £20,000 - £25,000We are seeking a highly skilled Learning Support Coordinator to join our team at beBee Professionals in Brighton. As a key member of our educational program, you will work closely with our teaching staff to create a supportive and effective learning environment.Key Responsibilities:Assist in the development of lesson plans and educational materials to...
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Customer Service and Logistics Coordinator
3 weeks ago
Brighton, Brighton and Hove, United Kingdom Tektronix Inc Full timeJob SummaryWe are seeking a highly organized and detail-oriented Customer Service and Logistics Administrator to join our team at Tektronix Inc. As a key member of our logistics team, you will be responsible for coordinating the registration of items sent in by walk-in customers for calibration or repair service, as well as coordinating with customers and...