Service Support Coordinator
1 week ago
Job Summary
We are seeking a highly skilled Service Support Administrator to join our team at Accurate Background. As a key member of our implementation team, you will be responsible for providing system administration support to our Client Relationship Managers and Implementation Coordinators.
Key Responsibilities
- Provide system administration support to Client Relationship Managers and Implementation Coordinators, including creating new Candidate forms in the Candidate Portal and adjusting Olive account configurations.
- Work collaboratively with the implementation team to deliver ad-hoc projects and achieve strategic goals.
- Maintain excellent relationships with internal stakeholders and external clients.
- Develop and implement effective time management strategies to meet deadlines.
- Articulate technical advice in a clear and concise manner to non-technical stakeholders.
Requirements
- Proven experience in system administration and technical support.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Strong problem-solving and analytical skills.
- IT literacy and capacity to learn and work with new systems.
What We Offer
A competitive annual base salary ranging from £21,700 - £32,650, depending on job-related knowledge, skills, experience, and relevant education and training. This position may also be eligible for an annual performance-based bonus, commission, or other variable pay plan. The Company also offers a full range of benefits, including medical, dental, and 401k.
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