Customer Service Coordinator

2 days ago

Brighton, Brighton and Hove, United Kingdom Co-op Digital Full time
Are You Ready for a Rewarding Career?

As a Customer Service Coordinator at Co-op Digital, you'll play a vital role in delivering exceptional customer experiences. This part-time position offers a unique blend of leadership and customer-facing responsibilities that will help you grow professionally and personally.

**Your Key Responsibilities Will Include:**
  • Leading and supporting a team of customer-facing staff
  • Providing coaching and supervision to ensure excellent customer service
  • Deputising for the Store Manager when necessary
  • Managing the store's operations, including re-stocking shelves and maintaining a safe and clean environment
  • Developing and implementing new ideas to improve customer satisfaction and store performance


**What We Offer:**
  • A competitive hourly rate of £32
  • Full, paid training and dedicated support for your personal and professional development
  • A range of benefits, including a pension scheme, Cycle-to-work scheme, and access to a money management app
  • Opportunities for career progression and professional growth


**Why Join Co-op Digital?**
We're a dynamic and customer-focused organisation that values diversity, inclusion, and community involvement. Our team is passionate about delivering exceptional customer experiences, and we're committed to making a positive impact in our local community. If you're a motivated and customer-focused individual who is looking for a rewarding career, we'd love to hear from you.

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