Employment Advisor

2 months ago

Brighton, Brighton and Hove, United Kingdom Fedcap Group Full time

About the Role

We are seeking a highly motivated and experienced Employment Advisor to join our team at Fedcap Group. As an Employment Advisor, you will play a critical role in providing tailored employment support services to individuals, helping them to overcome barriers to gaining new employment and achieve sustainable work.

Key Responsibilities

  • Manage a caseload of participants, holding initial appointments and action plans to ensure effective contractual activity is undertaken by all participants according to their level of job readiness
  • Address participants' personal constraints to employment, providing challenge, advice, and guidance to develop their capability in the recruitment process, ensuring they have the necessary skills and confidence to secure employment
  • Identify, structure, and recommend vacancy and training solutions, working closely with the team to meet the specific needs of participants and employers
  • Develop relationships and networks with key stakeholders, including employers, Job Centre teams, and funding providers
  • Deliver our customer service standards, providing a high standard of service that maximizes participants' chances of securing sustainable employment
  • Identify employment and other work-related opportunities with employers through marketing candidates directly into employers

About You

We are looking for someone who embodies our company values of Kindness, Respect, Integrity, and Innovation. If you have a passion for delivering results and achieving targets in a customer-focused environment, we want to hear from you.

Requirements

  • Experience of working in a customer-focused environment, delivering results and achieving targets
  • Ability to build rapport, engage, and coach individuals to progress
  • Excellent interpersonal skills, with the ability to work independently and as part of a team
  • Be enthusiastic and motivational, building positive and encouraging relationships
  • Experience of administration and using various IT systems
  • IEP Level 3 or willingness to work towards

Key Competencies

  • Adaptability
  • Results-focused
  • Customer-centric
  • Rapport-building
  • Resilience
  • Quality & compliance

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