Facilities Administrator

2 weeks ago

East London, United Kingdom Ballymore Full time

Facilities Administrator - 9 Month Fixed Term Contract

Location:
West Silvertown, E16

Hours: 40 per week, 08.30am pm Monday to Friday

Duties & Responsibilities

  • To support the onsite Facilities Team with administrational aspects of the Resort.
  • Lead on management of office key tracker, ensuring all keys are logged out, signed for and returned.
  • Manage signing in of all visitors and contractors, liaising with FM team to ensure consent to carry out works has been given before issuing access keys/fobs etc.
  • Reporting into the Facilities Manager (FM) and working with him/her to ensure the smooth running of the estate and the delivery of excellent customer service to residents and commercial tenants.
  • Email correspondence & communication on behalf of FM department on site.
  • To attend & minute meetings as required.
  • To maintain Insurance correspondence, records & tracker information at all times. This includes communicating with Residents/Leaseholders/Managing Agents and Contractors to arrange access for leak tracing and repair.
  • To liaise with the Resort Team & the support office as required.
  • To deputise in absence of Facilities Coordinator.
  • To ensure all the records of planned maintenance and servicing activities are kept up to date.
  • To maintain clear reporting to the Facilities Coordinator, Facilities Manager & Facilities department ensuring the visibility of local infrastructure status and immediately escalate issues for further support as required.

Skills & Experience

  • Excellent computer skills, proficient in Outlook, Word, Excel and PowerPoint.
  • Good communication skills (inc telephone manner) With the ability to deliver clear and concise information both verbally and written.
  • Good organisational skills.
  • Good attention to detail.
  • Team player who is friendly and reliable.
  • Ability to multitask and work under pressure.
  • Experience in the management of external suppliers, contractors and consultants covering a range of services (Desirable)
  • Make sure all written communication is presented in a professional manner ensuring grammar, spelling and format are appropriate for the recipient and purpose.
  • Ensure problems that arise are dealt with and solutions are found to ensure the smooth running of the department.
Ballymore operates as an equal opportunities employer.

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