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Park Administrator

3 months ago

St Leonards, East Sussex, United Kingdom Oaktree Park Full time

Salary:
£23,400 per annum (plus location allowance)

Hours: 37.5 hours per week

Job Type:
Permanent

Haulfryn has a fantastic opportunity to join our developing residential park

The Benefits:

  • Competitive Salary & Bonus Scheme
  • Discounted holidays at our UK holiday parks
  • 50% discount on food
  • 30 days holiday (including Bank Holiday allowance) increasing up to 35 days with service (pro rata for parttime)
  • Company Sick Pay
  • Enhanced Pension Scheme & Life Assurance/Life Cover
  • Training and Development Opportunities
  • And many more

As a Park Administrator you will:

  • Be the first point of contact for all our owners and guests and provide a welcoming experience
  • Be on call as required for any issues that may occur
  • Be the first line of contact when dealing with complaints before escalation
  • Actively promote Haulfryn managed sublet package by liaising with them regarding guest and owner bookings, charges, maintenance, and annual quality control
  • Ensure continuous improvement of the park by seeking feedback from owners and guests and creating and implementing action plans while ensuring brand standards are carried out for consistency of guest experience
  • Support the sales team to ensure smooth handover of owner's holiday home
  • Responsible for all office administration activities which may include monitoring and maintaining office equipment, controlling inventory, raising Purchase Orders, and ensuring tidiness of the reception area
Haulfryn is a family-owned business that have operated for more than 85 years with parks across England and Wales.

We believe what differentiates us from other parks are our:

  • Family values and a real community feel
  • Really special, beautiful locations
  • Warm and friendly team that make it feel like home
  • How we nurture the nature around us

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