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Senior Administrator

3 months ago

Chelmsford, Essex, United Kingdom Provide CIC Full time

Joining a friendly, enthusiastic team, the post holder will provide comprehensive, professional and effective administrative support to the Specialist Children's and Adults' Service.

The post holder must display a calm, friendly and efficient manner when dealing with staff, service users, colleagues and visitors.


Applicants will have experience of using IT systems and be able to work on own their initiative aswell as with other team members.


Providing comprehensive administrative support to the Business Manager and Therapy staff eg; Production of patient records/correspondence, arranging and co-ordinating meetings.

Taking minutes of meetings and updating agendas and spreadsheets.

Answering queries, progress chasing, task-related problem solving and resolving issues for clinical/administration staff or patients and providing non-clinical advice or information to others.

Data inputting into clinical and administrative systems and ensuring data quality/accuracy.
Producing standard reports from databases

Use of SystmOne and Microsoft Excel, through previous experience or a willingness to be trained once in post.

Provide is a Community Interest Company (social enterprise).

We deliver a broad range of health and social care services in the community, and are committed to making sure that they are safe, responsive and of high quality.

Provide is owned by its employees and has primarily social objectives. Any profits we make are reinvested into the local community or back into delivering services.


We work from a variety of community settings, such as community hospitals, community clinics, schools, nursing homes and primary care settings, as well as within people's homes to provide more than 40 services to children, families and adults across Essex, Dorset, East Anglia and the North of England.

A highly respected, award winning health and social care provider.

We expect our staff to demonstrate and uphold our values at all times:

Vision:
Transforming Lives

Values:
Care, Innovation and Compassion

Mission:
An ambitious, employee owned social enterprise, growing in size and influence. We transform lives by treating, caring and educating people.


Provide is an equal opportunity employer committed to building a team that represents a variety of backgrounds, perspectives and skills, proud to have LGBT+ and Ethnic Minority Networks.

Eligible for NHS Pension

Providing comprehensive administrative support for the Business manager and Therapy team.

  • Production of patient records/correspondence.
  • Arranging and coordinating meetings
  • Taking minutes of meetings and updating agendas/actions logs
  • Generic office based duties eg post in/out, photocopying, scanning, telephone calls in/out etc.
Problem solving and resolving issues for clinical staff or patients and providing non-clinical advice or information to others.
Data inputting into clinical and administrative systems and ensuring data quality/accuracy.
SystmOne, Microsoft office.
Producing standard reports from databases
Responsible for following standard processes/procedures and contributing to service development through making suggestions at team meetings etc.
Responsible for ensuring sufficient levels of stationery and stock available for the team and reporting to the Business Manager.

Assisting with the induction process for new starters and others in the team by demonstrating own tasks and sharing knowledge.

Assisting with the induction of new starters in clinical teams.
Establishing effective relationships with external contacts and partnership agencies and ensuring Provide is represented as an outstanding organisation.
Providing cover for others within the Administration Team
Any other tasks as required that are commensurate with the role as delegated by the Business Manager